Traveling for work and stayed, when I arrived the door keep machine had went down. The staff…read moreapologize profusely, but hey things happen. They walked me to my room and let me in with their master key and later brought up a working room key. Breakfast was good and clean.

I had to cancel my reservation due to illness and did so 48 hours prior to arrival. The hotel…read morewould not honor my cancellation and I contacted them multiple times (3 times). It was very upsetting, and the customer service was awful. I had to dispute the charge with my American Express and was given my refund! I will NEVER stay in this hotel which is close to my family.

We arrived with such a welcoming! Room is awesome. Sitting…read moreoutside as I type, enjoying a glass of wine by the fountain. Very peaceful and homey.

We spent last night in the "Rose Cottage". It was lovely! All things wanted in a BnB. Clean,…read morespacious, lovely decor, all needed amenities plus some, and warm , accommodating hosts! We have stayed in b and b's all over the world, and we rate this one very high! You can't go wrong here! Thanks to Cecil and Debbie.

Absolutely great place to stay. Hotel was super clean, room was nice, and bed comfy…read more But above all, was the staff. Friendly and helpful! Shout out to Brandy in housekeeping and to Raun from maintenance. Raun not only fixed the issue I was having (operator error btw ) but went the extra mile conversing with me about the area and showed me channels on the tv not listed! Thanks so much for such great attitudes during trying times! (Coronavirus)

The people who work here are THE BEST! Tami was SUPER!!! The room was very clean! The breakfast was…read moregood but there's room for improvement.

I checked-in in the morning, left my bags and went to work. When I came back I took the sheets from…read morethe bed and found a DEAD BUG in my mattress. I informed the front desk that I was not going to sleep in that room and hotel that night, the manager told me that there was nothing that they can do and that I would have to pay for it regardless. The manager was rude, non-understanding, and unapologetically impolite. Obviously, I left the premises and stayed at another hotel that night. However, they still decide to bill me for the night, I'm disputing the charges with my credit card, but I think is completely unacceptable for them to try to charge for that night. There is something I know for sure, I will never stay again at a Quality Inn, for the lack of cleanliness, politeness and customer service. I also plan to contact the Better Business Bureau and share my experience

Coffee pot doesn't work, No laundry facilities, etc...Non caring staff. Not worth the time & price.read more

It was fine. The rooms were clean. The breakfast was what one would expect…read more The pool was okay. It seemed a bit overpriced for Duncan, but it's not the most expensive either. I'd stay there again.

Not too impressed here. Front desk isn't very helpful. Room is ok. Breakfast was pretty good. Just…read morenot impressed with their customer service.

Bed bugs in multiple rooms. Front desk smelled of animal urine from the manager's little dog that…read morewas running around barking at people, including myself. The general manager Lisa sent me an email after I left a review and apologized about the bed bugs but said everything else was not true. Anyone can see the dog running around barking and smell the urine, not really sure what part of that would be not true. Ironically there is a no pets allowed sign at the front desk.

Where do I even start? As soon as you walk through the sliding glass doors. You feel like it's your…read morehome away from home. Greeted by one of the many friendly front desk clerks. These ladies have been nothing but helpful. There's not another hotel I'd rather be at in Lindsay or any surrounding city's other than that the Best Western in Lindsay, Oklahoma. The staff here has made my stay so much easier and extremely enjoyable. There is one employee in particular by the name of Erica that truly goes above and beyond to make sure breakfast is ready day in and day out. Never have to worry about a dirty table or floor because she's always on top of things. Can't say enough about Erica and the staff at the Best Western in Lindsay, Oklahoma. You Rock Ladies!!! Thank you -Donald C

Additionally: So The GM, Jay Desai, called me and after telling me I wasnt allowed to stay there…read moreanymore, started yelling at me because I posted bad reviews. The Wyndham customer service has been contacted and I am currently awaiting resolution. I didnt want any further contact with this individual and didnt respond to his first email telling me I wasnt getting any resolution and I didnt answer his first phone call. His call today, 1-24-24 was @ 855PM, outside of normal business hours. i cannot stress enough how far you should stay away from this place. This was without a doubt the worst experience Ive ever had here much less any other motel. I booked the room under my name through priceline. I called the motel to see what needed to be done to have someone else check the room out for me since I would be in town late and didnt want to incur any further charges. I was told to fill out a form authorizing incidentals and send a picture of my ID and credit card. I sent it, asked if there was anything else that need be done and was told no. At 945 that night when my agent went in there acting on my behalf to check the room out, they were asked for their ID and then told there was a 150 deposit for local address holders for the room, that this was standard practice for all the hotels in the area. The deposit, whioch they state was only because of a local address, was paid in cash. Then I was notified about it. I called and the GM answered the phone. I asked him what the deal was with this deposit and he stated as above. I asked why this was the case and he said it so locals didnt trash the joint. My response was I have a local address on my ID even though I dont live there anymore and this deposit wasnt charged for me when I stayed there about 3 weeks prior, nor is there ANY sort of documentation on Priceline, the super 8 website, or in any communication that states as such about this so called deposit. The GM then got rude and started talking voer me and said I saw your ID and you should have been charged, multiple times when I tried to speak he kept talking over me. Finally I said im not calling and asking about the other hotels im asking about this one and why is it that someone that was authorized but not the one that booked the room being charged this, he didnt have an answer out side of that, local address. The GM was rude, inconsiderate and hateful. He didnt own up to any sort of miscommunication and instead chose to blame it on a guy named larry that he said was new. So it sounds like the GM didnt train him correctly. I want a refund on this stay and will never be staying with this establishment again and will actively go out of my way to persuade others not to as well. DO NOT STAY HERE if you have anything close to a local address, they will charge you more and then act like you should know when there is NOTHING anywhere that points to this.

This is a solid choice for an affordable, comfortable, and clean motel in Duncan. It's much less…read moreexpensive than other hotels in the area and I was happy with our four night stay. The room itself was fairly spacious and the bed was firm but comfortable. The bed linens, towels, and shower were clean. The front desk staff was friendly and helpful, even at 3:00 AM. I think that this motel could really, really shine with a little bit of deep cleaning (walls, under the sink, doors, etc.) and some simple bathroom updates. The only real issue to be aware of is the club next door and the fire station across the street, which both can cause noise and disruption. We stayed near the middle of the motel and got in late most nights, so we weren't bothered much by the club. However, the incredibly loud speaker at the fire station was VERY annoying. As is, I will probably opt to stay here again in the future for my trips to Oklahoma if I'm on a budget, but if I have some extra cash (or am only staying one night), I'll choose the Holiday Inn Express for a better experience.

On March 08, 2014 I made reservations (through HOTELSONE.COM) to stay at the CHISHOLM SUITES hotel…read moreon March 11, 2014. Upon arrival to the hotel at 8:00pm the night of the 11th I was told that the hotel had received no notification of my reservation and that they had no rooms available. I explained that I had made reservations three days prior and the clerk said "we don't have your name down". I explained that the reservations were made through HOTELSONE.COM so she walked over to a desk behind her, grabbed a handful of papers, flipped through them, and replied "we never received your reservation". I explained that they needed to resolve the situation so she walked off and called the manager (she said), CANDACE CRISPIN. The phone call lasted all of two minutes and she walked back to the counter and said "the manager said there is nothing we can do ...sorry". I left the hotel and went to the only other hotel in the area with a room available. I contacted HOTELSONE and they confirmed that the reservation had been sent and offered to refund my money once they confirmed with the hotel that they had lost my reservation. After a 5-6 minute wait on the phone I was informed that they could not get in touch with the hotel and that they would try for the next 72 hours...but if the hotel does not answer, I would be charged for the room. I have called the hotel no less than 15 times in the past day, each time I let the phone ring until it automatically disconnects (approximately 3 minutes), no one has answered. I am certain that someone is there, the hotel is booked with no available rooms! I HIGHLY RECOMMEND THAT YOU STEER CLEAR OF THIS ESTABLISHMENT! There is no guarantee that you will get your room and you will find no customer service regarding management. I have been traveling for work 25-40 weeks a year for the past 15 years, not one time have I received service this poor. There was no offer of assistance to try to find me another room, there was no call from hotel staff, there was no concern...at all! Apparently customer service is not important at the Chisholm suites, that is why I will avoid staying there at all cost, I suggest you do the same!!!!!!

My family and I checked in to the Chisholm on December 23, 2013, with two rooms reserved. One room…read morehad failed to be cleaned and still had previous renters items in it. We were provided with a second room. Both rooms had failed to provide any bedding for the pull out beds. Carpet was peeling from the base boards, lights were not functioning properly in bathrooms and soap was not provided for hand washing. Upon further inspection throughout the hotel, the water heater that was visible in the laundry area was rusty. We decided to check out and go to a different hotel. I was told that we would not be charged since we never spent the night. When we returned home we saw a charge for the hotel. I called them on January 2, 2014 and was told a manager was not available and left my name and number for them to get back to me. I called four days in a row before I was told that I would be issued a refund. I never received a call from anyone during that time. It is now January 25 and I have yet to see the refund. I called again on January 23, 2014 to complain about not receiving the refund and again was told no one was available to talk, and left my name and number. I still have yet to hear from anyone at Chisholm Suite.