From beginning to end, my experience with Kraffs in buying a bomber jacket was incredible! Justin,…read moreone of the owners, was extremely professional, knowledgeable, and encouraging (not in a hardsell way). His customer service dedication was obvious and consistent. The merchandise is first-rate and uniquely beautiful and very carefully made. Other businesses online might learn from Kraffs. I intend to order another coat come fall. Truly a wonderful experience in online shopping. Boyd Koehler Minneapolis, MN_

They have lots of stale clothes here, and a few overpriced items of beadwork, etc. I would give…read morethis two stars, BUT they have an amazing selection of pendleton blankets, fabric, and finished coats. Also, they have homemade pendleton coats in all sizes, at pretty reasonable prices. The owner is pretty friendly -- he's a white guy and he supplies Native stores as far at North Dakota and Montana, I think mostly pendleton goods and tshirts. The staff was terrible, though. The two women that waited on my aunt seemed really hostile and rude, despite both of us trying to be friendly. Really, though, what earns my three star approval is their selection of pendleton goods, especially the fabric. AND, most importantly, they have trade cloth!! they carry all existing colors of trade cloth at the going rate (about $26/yd). First place in all of Washington state that I've found that carries trade cloth!