Well they asked for a deposit when they had the lawnmower for collateral. Gave them $100.00…read moredeposit then they called me told me they didn't carry the kind of belt that went to my lawnmower. They wanted me to order the belt go get it and bring it to them. I told them that they had a hundred dollar deposit that they should order it with that. They told me they would have to check with the manager and get back to me. Took two days to call me back and tell me that they would order the part. Keeping my hundred dollar deposit they still charged me $183.00 dollars.

I would NEVER recommend this business to anyone! For what they charged me to repair a lawn mower,…read moreI could have bought a new one. Will never use this business again and I love to shop local when I can. Never again here though!

Can you place a negative star rating here? New to the area, needed a riding mower quick and…read morepurchased a craftsman used. They said the motor had been rebuilt and it a tune up and was ready to go. They even put a fuel valve on it. Spent $475 on a used mower, and $45 to deliver! They said 30 days on the motor only. Got it here, went to fill up over the 1/2 way mark and it leaked. No big deal, right? Just don't fill it over the halfway mark. 35 days, and the blades won't engage. Called them, they promised to call back. End of day, I called again, and they said it would be $20 to pick it up. WHAT? I've used the thing three times? Asked the guy if we could have it back by the next weekend and he said no problem. A week later, I call, and they haven't even touched it. Ask for a call back the next day, and had to call again at the end of the day. They want to charge me $96+ for a belt and labor. This place is a major ripoff and the customer services is a joke!

Thanks you guys for the very best of both customer service and equipment repair.read more

As a former employee 17 years ago. Ae: an outdoor power equipment technician I can safely say that…read moreChris the owner is extremely knowledgeable about walkers mowers. As well some of the other professional Lawncare equipment. Now as to the owner and staff. Yes they do come off sometimes as rude, krass. As well not responding to phone calls in a timely manner. Yes guilty as charged. But as we all know what as been going on lack of supply of equipment, engines, parts and accessories. As taken its toll on everyone. Fyi. Bob's shop has been operating with just the owner and the lady at the parts department and sales. And that in it of self can explain some of the poor attitudes. But not get off Scott free. And now for the good. I have returned back to Bob's as outdoor power equipment technician again as of one week ago. And are making some head way. But please understand that the supply chain problems still exist and getting items needed is pulling our hair out as well. And making it very difficult to give a accurate time estimate.so in closing please give Bob's bicycle and lawnmower another chance for your business. Ps: please come prepared with identifying information of equipment yes it is necessary model and serial numbers even sometimes D.O.B. can be necessary. Thank you. Dave the tech.

Mr. Williams was quick to repair our chain saws. He cleaned them up and replaced chains. I was…read moreabout to buy a new one, but he solved the problem. Not cheap but I think FAIR, given he had to go get the chains to fit and probably spent an hour on sprucing them up. Thanks for being in Orleans Parish when so many others have moved out of the city to the suburbs.

Excellent experience, and very easy to work with. Highly recommend this repair shop…read more Brought my lawn mower in for a busted carb, and had it running in no time

Went in for parts I thought they were the experts on everything from oil to spark plugs new blade…read moreand even talked about a new carb . said I would hold off on the carb did the tune up went back they had no clue were extremely rude couldn't answer the simplest questions . maybe they should do drugs after work instead of before . they suck and will never go back purchased 2 new bad boy mowers from chavin brothers in belle chase . sucks I live 3 blocks from BLOWS lawnmower .Don't waste you time dealing with incompetent morons and druggies . the 2 times Iv been there I haven't seen wade if he was around still I don't think he would be happy with what they done to his business .

Found Joe's when I needed a part for my Toro mower. I called them and the gentleman on the other…read moreend of the phone helped me find the bolt and place the order. I thought that was it I would go in pick up my bolt and done. Well the day came and I went to pick up my order and when I walked in a was greeted by the nicest group of guys I've met in a while. As I was waiting for them to bring out my order they answered all of my questions and helped my find a few other items I need for my trimmer and the mower. They were never condescending or annoyed by my elementary like questions. They were friendly and share their knowledge to make sure I got the right things for my equipment. All in all a great experience and look forward to taking my mower in for service.

Danny is always helpful when I heed repars on my equipment and when I need new equipment.read more

We go to Pauli's whenever we need a part for our lawnmower. Danny is the best. He takes the time to…read moreask questions and do research on his computer in order to get the exact part we need, even for our old lawnmower. Then he explains everything we have to do to install the part correctly. He is so knowledgeable and helpful!

This guy seems to have abandoned his business with my lawnmower inside…read more No getting in touch only an answer phone

The owner accepted a repair on my Honda lawnmower 3 weeks ago and I have yet to be able to contact…read morehim. all I get is an answer phone. I am looking to pickup this lawnmower ASAP - looks like he has disappeared