Sunshine Mine
Boulder, MT
*Travel professionals/long term renters stay away from this property*
I stayed at the Sunshine Mine while on a work assignment. Options are very limited in the Boulder, MT area; therefore, rental housing can be expensive or consist of a longer commute. I chose this long term rental after discovering it online, and scarce housing options being available. Normally, I wouldn't have chosen a cabin to reside in, but housing options were minimal. This also was a short commute to my place of employment. This is definitely not the ideal housing choice for long term use. Initially when I arrived to the unit, it was very outdated and unclean. It appeared as if no one had been living in the unit/cabin for a long period of time, but the owner claimed she rented out all of the units frequently to travel professionals. The owner's assistant (Melanie) stated certain things would be removed/replaced, the space would be cleaned properly, and a basic setup including toiletries would be provided. All presented were false promises given. Upon arrival nothing was as we previously discussed. I didn't even have a roll of toilet tissue. Gratefully, I seen the owner's husband outside whom went to get me a roll from his house. The bed linen and shower curtain was stained heavily. The flooring of the unit, the kitchen sink, the refrigerator, and bathroom were filthy. I wasn't given a key to the unit either. I was told it was lost, and I should be safe even if the door is unlocked. I contacted Shellie (the owner) the next morning explaining what had occurred. Out of desperation for housing and her guarantee to correct all of my issues I decided to stay. I wished I would've left as I initially plan, but I'm a firm believer of giving people a second chance. After staying in the unit for over a month I decided it was no longer a good housing choice for me. I contacted the owner and her assistant multiple times via phone, email, and text concerning my early departure/refund of my deposit but my request was ignored/denied. I informed them of me leaving due to personal issues a week in advance. An improper exit/departure of the unit was performed and I never received my deposit/extra monies paid towards my account. I repeatedly contacted both parties but was ignored.
This business lacks professional and has poor customer service/communication. They play the part/role to lure you in, but are nothing as they appear to be. Yes, rental housing options are very limited in the Boulder area, but I would say pay a few more dollars to stay elsewhere or make a longer commute to your job. Traveling to an unfamiliar area is already a great concern, your housing shouldn't be especially when paying a lot of money to stay in the unit.
Please go elsewhere! Save your money. read more
