For a business event, we took a cruise on Satisfaction II to see the Labor Day fireworks…read morecelebration. The boat is a top-notch way to cruise, with plenty of comfortable seating, carpet, and multiple bars and deck space. We experienced an indulgent buffet dinner, with choices of meats, vegetables, salads and desserts, and then got to view the fireworks from the deck.

What a great experience! There were 27 of us for my Mom's 85th bday and Dad's 89th. A great time…read morewas had by all. The food was outstanding, the staff was amazing! I especially liked being given instructions up front (we had many children with us and it was good to know the rules before taking off so no one got hurt and all had a good time!!!!).

We went on the Captain's Lunch Cruise on a sunny but chilly day in late April. It was really…read moreenjoyable and worth the price for sure. We sailed on the River Queen which is the smaller boat. The food buffet was very good and there was something for every taste. Very fresh salad with two dressing options, rolls, meltingly tender beef in a rich brown gravy, baked chicken, mashed potatoes, farfalle pasta in red sauce, scrumptious grilled vegetables. And decadent creamy cheesecake for dessert. Free coffee and tea, and reasonably priced bar drinks for purchase. Our server, Anna (Onna?) was most attentive and usually within sight if you wanted something. The whole crew were very professional, very polite and respectful and eager to please. Our entertainer was engaging with his ongoing narration of the sights and historical facts along the river interspersed with banjo music. The two hours went by quickly. I put on my hoodie and spent some time out on deck, where you can smoke 'em if you got 'em. I decided it was time for a cocktail so I ordered an Anchors Away which was delicious, nautically blue, and had a definite kick. I was really looking forward to getting the pictured souvenir glass, but the first of two wrinkles took place as I was advised they were out of them due to some recent large parties on the bigger boat. Boo. If you're going to advertise souvenir glasses, order more than enough to keep them in stock. Anna arranged to give me the drink in the larger souvenir vessel, which is pretty, but heavy ceramic and I don't see myself using it at home other than for a decoration. The second wrinkle was our bar tab printed out as though I ordered multiple drinks. My husband didn't look at it and just handed over the debit card...then I saw it and went up to tell them not to run it but it was too late. Somehow they had already realized it was wrong but it took such a long time for them to figure out how to void the transaction, which bothered me. The cruise director had to get involved to fix it. Her name was Tasha and she was very nice and so apologetic about the situation, she comped our drinks for the trouble and boxed up some cheesecake for us to take home. She seemed to agree with me that if the owners had not decided to "go cashless" last year this would never have happened. I asked her to pass on my comment that it is not good to refuse to accept payment in legal tender American money and I feel it was a bad move. For this reason I will never give five stars even if the cruise is flawless. Nonetheless I hope to have the chance to take a cruise on the River Queen later this year.

My spouse and I attended the holiday cruise during extremely poor weather. While the weather itself…read moreisn't controllable, the lack of preparation was concerning. The storm had been widely forecast, yet the parking lot and walkways were slick and hazardous. We were nearly struck twice by other vehicles while trying to park, and the walk onto the boat was treacherous. I had emailed in advance asking about inclement weather plans and received only a response confirming the scheduled departure time, which was not reassuring given the known severity of the storm. Once onboard, the experience continued to disappoint. The buffet setup was confusing, with food split between two lines without access to all food selections, and the quality was noticeably below what I've experienced in the past. The turkey tasted more like a reheated frozen entrée than a freshly prepared dish. Beverage service was also lacking--iced tea was served in very small glasses, requiring repeated requests for refills. The entertainment was excessively loud, making conversation impossible. I've been a loyal BB Riverboats customer for over 30 years and have always recommended them, but this cruise fell far short of expectations and left me genuinely disappointed.

Classy Venture is the charter to get for an engagement! Our daughter's boyfriend booked this for…read moreproposing to our daughter. She was so surprised!! They took a 2.5 hour ride. They cruised to downtown for sunset. The excursion team were great to work with. They made sure everything was perfect!! Thank you so much Andy for a memorable proposal. Andrew and Kate were over the moon!!

Had a great time! Staff was kind and courteous. Boat was beautiful. Definitely worth it!read more

We enjoyed the relaxing and informative cruise on the Kentucky River. Daryl, our tour guide, shared…read moreinteresting stories about the River, Kentucky history and bourbon making. He was friendly, engaging and humorous. The round trip ride lasted about 90 minutes. The boat was very nice with bench seating and the ride was smooth. We sat upstairs in the open air to enjoy to scenery. A bar tender will take drink orders and deliver beverages to your seats. Drink prices are reasonable. Drinks can also be ordered and purchased on line. (I think snacks were also available). We booked our cruise several months in advance with tour and tasting tickets at Buffalo Trace Distillery. Two members of our party backed out and we were able to cancel their reservations (thankfully) the week before and get a refund. We started with our visit to Buffalo Trace. We arrived about an hour early so we could shop at the distillery and we were glad we did because we did not have time to shop after the tasting and getting to the boat. The tight timeline between the tasting and the boat departure was the only downside to the trip. I recommend the cruise, but plan on going at least an hour early to the distillery to shop.

The dock was within walking distance of where we stayed and just moments from downtown. Right on…read moretime, easy to find and quick to board. The weather was enjoyable in late September and the shaded top deck had 360° views. The crew were friendly and attentive, the boat clean and in good shape. There is a drink menu available online, the prices were reasonable and the selection extensive. Nathan was our guide and we recommend them. They were knowledgeable and got a few laughs out of us. The sites seen along the way were lovely and some only accessible by boat. Passing under the bridges and by nature was made more fun knowing their history, we also saw the effects of the recent flood. We didn't see the distillery, but that might have been a different tour, different season or a result of the flood, but we got to see the singing bridge, which we were told would be deconstructed in time. We had a great time aboard the Kentucky River Boat and would return. Be sure to tip your tour guide as ours added to the experience!

This is a great experience! Probably the best we've ever had in Cincinnati. Captain Kevin was an…read moreall star and told us all kinds of interesting facts about the city and the sights we came across. This is an absolute blast and a fun way to see the city like you've never seen it before. Sunset cruise at the end of the summer was a perfect time to do it. Can't recommend this enough! Thanks Kevin!

Such an amazing time! This was my fourth experience and they keep getting better and better!read more

This was a last minute decision. Saw an ad pop up on social media about a July 3rd cruise and…read morefireworks. Had never heard of Queen City Riverboats until then. Discovered they're located in Dayton Ky, just a few miles east of Newport. They have a private parking lot- so parking was easy even though the surrounding area was busy. We boarded quickly and the crew members were all very personable. Our tickets included a 3 hour cruise, dinner and open bar. The boat started out by cruising east on the Ohio river and then turned back towards the west (and the fireworks). Our dinner, was as advertised, a mix of bbq, hamburgers, hot dogs and summer salads. There were also cookies and some pastries for dessert. The bar, which was included in the price, was a pleasant surprise. They offered cans and bottles of beer and some fairly good spirits for cocktails. The cruise was a pleasant way to relax and see the sites along the Cincinnati- N. Kentucky Ohio River shore line. We arrived at our spot to watch the fireworks (which were set off from a barge in the river) approximately 30 minutes before start time. It was a very fun way to watch the "fire in the sky". All in all, the food wasn't fancy, the boat decor was a little bit "tired" - however the crew, the sites along the river, the comfy outdoor seating area and the cruise made for a really enjoyable evening. Very glad we went!

The overall experience was amazing. The crowd was chill, the bartenders were amazing but the…read moreCaptain (the person checking us in) was too much. First, he was not inviting, second, he had a frown on his face, third, he was aggressive towards us. Many of us were over 50, cool, chill and laid back but I understand the sentiment, you never know what type of crowd you're going to get, I guess. The "media" portrays black people as violent, vicious and unassuming. In addition, I know that initial impression of black people is that we are all rowdy but some of us are actually reserved and chill. There are so many facets to us.. give us a chance!!..overall we had a wonderful time!