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    Sunset Marina At 43

    3.0 (2 reviews)
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    3 years ago

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    Hi Fi Cruisin'

    Hi Fi Cruisin'

    (2 reviews)

    Don't trust them with your vehicle or money!!! The owner…read moreMatt was extremely unprofessional ...This was a 4 month long nightmare!!! I had 2 JL w0 v3's installed with a 700w Rockford Fosgate Prime amp and a under the seat Bbox enclosure. Charged me around $1200 dollars. I was happy with what I got out of the purchase and was told it came with a 1 year warranty on equipment and installation. all wiring was tucked away nicely and had a good quality sound. Then when I looked under the box I noticed rings in my floorboard carpet (I assumed they were just the edges of speakers touching). Well 8 or so months pass and one of the speakers went out. When I flipped the box over which I have only looked at 2 or 3 times I noticed that the ring was more profound and there was wear on the rubber around the cone of the speakers. But the only problem I had was that one of the speakers were blown. I had my truck taken back to the shop by my father while I was at work to have the speaker replaced that was under warranty and to see if they would fix the problem with them touching the floor of my truck. Thats when the crazy mess started. I was told The owner said it was my fault because I played them too hard and he didn't think he had and reason to help in any way. I called him the next day to find out what was going on and I was immediately told that it's all my fault, and that I was a low down and sorry person for trying to "take money from him" I asked multiple times if he had a 1 year warranty that covers the installation (that was the root of the problems) plus equipment (which one speaker was out) and he said "yes but I'm not gonna fix them" so that call ended with me thinking I was just out of all of my money. I waited a few days and called back that's when the run around started. After about 3 or 4 phone calls he offered to send them to be repaired and he would try to get them to warranty the two speakers since the other one had some damage from the improper installation and if they wouldn't he would pay half with the only contingency that I paid $75 for shipping. I reluctantly paid the money and never heard from him since. Months passed and I would call the guy at the front desk who was always very professional and polite about every 2 to 3 weeks to get updates and was given a run around saying there's no word on them or they should be here any day now. This month he finally said he would personally talk to his boss and find out what was going on and told me to call him the next day to find out what came of it. He told me his boss said he will order me new speakers I said ok but when I went to pick them up I found my speakers had never been sent off and was told I could only have a cheaper version speaker instead of what was promised. I just took the speakers as a way to be done with that place and the owner. WORST COMPANY IVE EVER DELT WITH IN MY LIFE!

    I took my car to them one day to do a radio and amp install and to fix two speakers that were…read moreuncooperative. The first day took about 4 hours and came back to me with more problems that had original. They had lost the wires to my dash kit behind the radio, only two of my 6 speakers had power to them, the phone audio didn't work on the radio, one speaker was now rattling, the sensor for my automatic headlights no longer worked, and they charged me $70 more than I was quoted. The next day I took it back to them with a list of the problems, and I finally got my car back 3 hours later but without retribution for the overpayment. Upon another observation once Home, I found that it still lacked power to the back pair of speakers though everything else was seemingly fixed. This warrants another day, another hour drive, and another three hour wait to hopefully fix the final problem assuming of course nothing else is disconnected or disrupted in the process. Had they fixed everything the second trip I was willing to give them a 2 or possibly a 3 star rating for fixing the problem but after a third trip and another tank of gas they don't really even deserve one star. After bringing my car back a third day they told me in order to have my back speakers working they would need to rewire it all bc they intentionally left them out to begin with so they told me I would have to pay labor also insisting that my back speakers my best and most powerful speakers didn't work when the car arrived which I know for a fact is wrong.

    Sunset Marina At 43 - marinas - Updated May 2026

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