They are not leaders in mental health. They treat their patients horrifically. Their mistakes and lies fall onto to the patient and they take no accountability. You are suppose to have a 40 minute appointment but they book you for 20 minutes and you don't know until you get into the doctor's office when he says you are only here for 20 minutes due to the schedule. Or when you check in the receptionist never tells the doctor you are here. He comes out of the office and says oh you are here and you say yes I have been waiting. This is all incompetence. It goes on and on. They cannot keep anyone at the front desk. The biggest problem is doctor patient confidentiality. If you go to a therapist there they ask you to sign a waiver to share some information. In reality, that's not true it's a farce. The therapist is allowed to read everything whether you want them to or not. So that was very deceiving and dishonest. So there is nothing but lies, mistakes and a whole lot of incompetence going on at Sun Pointe Health from the staff all the way to the doctor's. read more

I have been a patient of Dr Lynette Turay for more than 4 years and have only positive things to say about her and Sunpointe Health. The facility is clean and comfortable. The staff have always been friendly and courteous. Dr. Turay is professional, knowledgeable, and compassionate. Not many psychiatrists will spend an hour talking to a patient every time as she does with me and the conversations go beyond just the medicinal to encompass a multi-pronged approach to treatment, including communication with my other health care providers. My treatment is for acute depression, chronic PTSD, and generalized anxiety disorder, all of which are mostly under control. read more

I've been going to Sunpointe for medications for the past 7 years. I've never had a problem with them. It can sometimes be difficult to get ahold of them by phone, but they tend to be much more responsive through the patient portal. I think they're a little bit understaffed, so I think that explains the delays. I think it's a little unfair to judge this place based solely on their clinical staff or therapists, because I've had some bad experiences but ultimately it was because the psychiatrist or therapist was not the right person for me. Treatment styles vary significantly between clinicians. My psychopharmacologist is excellent, and I've been seeing her for years. My previous psychiatrist there left a couple years ago, but I loved her too. Overall I think it's a good place, but in general it might not be for everyone due to people's varying needs in a mental health setting. read more

Also having a very difficult time getting anyone me to call me back. Very poor response for ANY business, inexcusable for mental health professionals. If your patient load is too high, then share this with potential patients so they can make other plans before 3 weeks have gone by. Very disappointed in their lack of professionalism. read more

Very Very bad experience. I had very bad experience with Sunpoint Health. They checked my insurance coverage with specific doctor and said to me that it will be covered 100% by type of my insurance however they were wrong and I was not even covered for 80%. They did not take responsibility of their wrong advice and information and just charged me. Although I asked several times about my coverage they did not give me right information. I do not recommend this center to anyone. None of staff take responsibility of their job and they just shoot me to each other. Their psychotherapist is also awful. He just sat and filled out 20 pages paper work for first 2 sessions and asked some stupid questions that I already filled out in previous evaluation forms. Then they charged me for those 2 sessions that he was just redoing paper work. He was not good at all and I left therapy with him after 3 sessions. He was just spending time in the hour I was in his room. I strongly do not recommend this center to anyone. Even you find good doctor there; their staffs are not reliable and responsible for their work. read more

It takes literally months to get in the door and make an appointment. The intake staff never return calls, and purposely make things as difficult as possible. There are reams and reams of paperwork and they ask for all this personal info that they have no right to. Once in, you may get lucky with a good provider, but some of them are only so-so. Your therapist won't provide a standing appointment, so you have to scramble each 1-2 weeks to get back on their calendar so you can keep coming. I ended up giving up and going to another local agency in town. I had an appointment within a week with an actual therapist, no paperwork required. read more