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    Sunnydale Cleaners

    5.0 (1 review)
    Closed 7:00 am - 6:30 pm

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    10 years ago

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    Nettoyeur Betty Brite

    Nettoyeur Betty Brite

    (2 reviews)

    The man who runs this is crooked. He ruined my coat, it now has gray blotches all over it after he…read moredry cleaned it. Then he expected me to pay for the cleaning service. Never did I ask for the cost of my coat. He actually argued with me. There are many other dry cleaners close by who treat their customer way better and are cheaper.

    The owner deserves a negative rating, 1/5 demonstrates there was an area of satisfaction however…read morethere was nothing positive about this horrible experience. I took my brand new wedding dress to Betty Brite drycleaners (4063 St Johns Blvd, Dollard-Des Ormeaux, QC H9G 2R4) to get a quote on alterations. I made the appointment a week ago. After trying it on, my dress was filthy as it picked up all the dirt from the carpet and from the floor after the seamstress pulled out my train (I had even asked her not to, as the floor looked dirty). When I had it back in the bag, I realized the damage that had been done. Given the type of material of dress, it picks up everything. Every hair, dust particle, fiber and piece of dirt was stuck on my dress throughout all the layers and spread as I used the hook to hang the end of the train on the hanger. The seamstress tried to brush it out but it just kept spreading and it was clear it wasn't a quick fix. The owner told me it wasn't his problem and would charge me $150 to dry clean and in the end said "I don't give a shit" and walked away. The seamstress felt bad and told me she would make it look new again without dry cleaning and would brush out all the dirt after completing the alterations. I was super hesitant since I'm now aware of the conditions and lack of space she has to work with. I don't see how it won't get worse as she's working on it. She admitted the floors were dirty and that hundreds of customers walked with their boots on the area I tried my dress and that it was never cleaned. The part that upsets me the most is how I was treated and the fact that no precautions were taken to clean the area despite knowing I was trying on my wedding dress and the blatant disregard to take ownership that the conditions of his store caused my dress to essentially be damaged. On top of that he was extremely rude and offered no apology of empathy. Will never go back and hopefully this honest post deters you from doing the same. Millions of other dry cleaners out there that actually care about customer satisfaction and will treat you with respect.

    Sunnydale Cleaners - laundryservices - Updated May 2026

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