We found Pacifica Sun City Senior Living on the internet before COVID hit in February 2020.  We met…read morewith the director and was able to walk around facility and get a good look at the place with one of the sales folks.  We knew we didn't need to look any further after visiting Pacifica.  It was just what dad needed.  We brought dad down from New York to Pacifica in August 2020 and it made a world of difference.  He loves his room (2BD, 2BA). The outside vendors (PT, OT, PCP, Podiatrist, Lab Retriever and RX) have been tremendously helpful.  Pacifica has been able to help look after dad and get him the necessary care without him leaving the premises, even as he has deteriorated.  Unfortunately, dad has declined due to a terminal illness (brain tumor and dementia).  Pacifica was one of the first facilities to get their residents COVID shots which is tremendous considering New York has not given any vaccines to the elderly - yet.  Dad got his second shot last week. This past week, we took a look at the Memory Care Unit at Pacifica - just in case, as a next step.  It is a very bright, clean and inviting environment.  When we were there the residents were in a group playing with a beach ball and they were smiling and having fun.  It made us feel better about possibly having that as a "next step". Mitch, Joann, Marco and Christina have gone above and beyond even under very trying circumstances with COVID.  They are the reason the Pacifica community is able to function as well as they are.  We can't thank them and all the other staff at Pacifica enough for all they have done and are doing for dad.

Great staff and active community! They include activites for all the seniors and their families…read more The staff care about their seniors and give quality services to better understand them. Their facilities are clean and have good amenities. But most importantly the staff works hard to keep everything up to do and create an enviroment that's inclusive and culturally relative. Thank you for all that you do Sun City!

What an incredibly beautiful place. We went here to attend a seminar for seniors about scammers…read more I can't give much info about the care, costs or accommodations Because we were not there for that. Not quite ready for that lifestyle yet. What I can say is that everyone was very friendly, the building was beautiful and very clean. What I did not like was that the outside area was very cramped and claustrophobic to me. Besides the Assisted Living building there were rows of apartment buildings for seniors. Just too much in a small space. If I needed to live in an Assisted Living place I would check this one out (although they did say it was full) Once inside, I liked it very much.

My father has been living at Aston Gardens in Sun City Center for 6 or 7 years now. When he first…read moremoved, he was not keen on the idea and you might say we dragged him there kicking and screaming. Now he calls me up all the time to tell me how much he loves living there and how glad he is that I found him such a nice place! Aston Gardens is a Senior Independent Living Community. There are many singles but also couples. Apartments range in size from 687 sq ft apartment with one bedroom and 1 bath, to 1525 sq ft 2 bedroom 2 bath with formal dining room and a den. All apartments have a full kitchen, laundry, storage unit, and a porch. My dad chose a two bedroom unit with 1.5 baths which was perfect for him. He has enough room, but it is not too big for him either. He has one room set up as an exercise room / office, and uses the smaller bedroom for sleeping. It is a nice bright upscale apartment with a screened in porch. When my Dad first moved in he was able to still drive his golf cart and there are parking spaces where you can plug in and keep your golf cart covered for a reasonable monthly fee. In case you are not familiar with Sun City Center Florida, they have special lanes all over town just for golf carts. You can get around town with just a golf cart, so seniors can have more independence without having to drive a car. Golf carts do not require a license to drive and they also do not require the expense of insurance. Besides the apartment at Aston Gardens, your rent includes housekeeping once a week. They also change your sheets and wash your towels. Aston Gardens provides meals for residents that are also included in the rent and available in the dining room. We were invited to have lunch and dinner with a few residents to try it out. At the time my father moved in they were offering a special of one month free. Do not be afraid to negotiate on price or moving expenses! One of the things I liked about Aston Gardens is that he had buttons and pull cords in his apartment in case he needed help. Also he had to check in once a day or they would check on him! The rent includes rides if needed and there are many activities to choose from. The complex is on beautiful grounds that look more like a resort than a retirement community. The grounds are surrounded by a golf course and include an outdoor swimming pool. If you find that you need extra help you can get it in your apartment. So far my Dad does not need it, but it is nice to know it is there. He does take advantage of the barber shop and sometimes he needs help with writing something out to send in the mail. Extra help in a residents apartment is an extra expense, but the staff at Aston Gardens can help you arrange it. I am so glad that we found Aston Gardens for my Dad. It has really improved his quality of life! Photo Credit and for more information: www.astongardens.com/senior_living/Sun_City_Center_FL/zip_33573/aston_gardens/4474

They don't care about their residents Most of the directors…read moresit at their desks and talk on the phone to family and friends all day CNAs don't do their jobs either they are on their phones all day One activities assistant had told family members she's a CNA and does whatever she wants Closes all the blinds in the room and puts on a movie so she can also talk on her phone Only one person in activities actually does activities with the residents.. and it's NOT THE ACTIVITY DIRECTOR Rooms smell like mold and some residents even smell like mold it's a sad situation

Our adult son was admitted to Birchwood after admission to doctors hospital experiencing leg pain…read moreand inability to walk. The entire staff has been extremely professional and compassionate. He has been making steady progress.

We always get great care and advice they are kind and compassionate our favorite Doctor took a…read moreleave but our new health care provider is excellent Thanks

When moving to SSC I was thrilled to find a local Primary Care Dr. Dr Dhaliwal was a nice Dr. If…read moreyou ever were able to see her, but in the three years I think I saw her once. I was always seen by her nurse practitioner, Dr Maldlnado. At first I felt well taken care of, but it soon changed. She showed me total disregard for my issues I was experiencing, I always bad to initiate my next treatment. I questioned her as to why my Vitamin A was so high, she snarled ''cut your intake in half''.....my current Dr took me off off all my medications with Vitamins A in it. Never went over blood work, Never showed a care for your health, and the last straw was when she treated me with total disrespect for my UTI issues. Another challenge is dealing with the front end women, not very welcoming, and if you have a problem with billing forget it. There are tons of Doctors in this area that treat you with respect and take an active roll in your health. This office is not one of them.!!!!!!!!!!!!

The five stars are for Kristine Rednour, who is amazing!!! For many years, my family has gone to…read moreBrandon Area Primary Care just for Kristine! Never have we seen a smarter, more caring, and compassionate caregiver. She has helped us through some very difficult medical issues, and we are so grateful. Must add, poor customer service from the front office staff, who are abrupt and rude, especially on the phone when trying to get an appointment. Never a smile; it's like you are disturbing them to check you in.

I went to pick up paperwork 10 minutes before the office closed for lunch. I was treated like I was…read morea nuisance rather than a patient by the young lady at the desk. The PA, Proch, (at the Brandon office) has very little bed side manner. Will not go back here.

Memory care is inherently difficult, but the staff at Grand Living has been terrific at every step…read more Assessing, onboarding and ongoing care have all been excellent. My brother was a world-travelling executive while working and continued his travels in retirement. Changing to a care facility was a massive change in his life. Grand Living provided a best possible start, and affords continuing excellence in care, guidance and activities. Willingness, flexibility, adaptation and kindness have been the norm. My highest recommendation.

STAY AWAY FOR MEMORY CARE! If you are looking to put an…read moreAlzheimer's patient into their memory care, do yourself a favor and seek out another facility. My mother was transferred here and the arrival was a disaster. She was found wandering the parking lot and asking for my father (who has been dead for 31 years). Then once they got her into the unit, I was told by the nurse that she was very uncooperative about taking her meds. Why they couldn't slip it into her food or drink is beyond me. Then when I called to see how she was, both times I was connected to Deborah. She had the most miserable tone in her voice and complained about my mom packing and unpacking. I did research on this and it's very typical for Alzheimer's patients to do that when in a new place. She also said that she refused to take her meds. Why is this even an issue for someone who is supposed to be trained to take care of people with dementia? Then we were told after she had been there for only 5 days, she was going to be kicked out. We asked for help from the staff there to find her a more suitable facility. It typically takes about a month for people to get adjusted. They gave her 5 days! The director, Michelle Orlando, told us she "exhausted the search for every place in the area." My husband called 2 places the same day and we were told there was plenty of room at both. The icing on the cake was when Michelle told me "Your mother has been absolutely vile to everyone here since she arrived." This was already an emotionally draining time for me and to be told those exact words about my ailing mother told me all I needed to know. She was moved to another facility and is doing great. This is because the new facility has properly trained staff - not miserable nurses who complain about my mom and a director who couldn't even be bothered to call another facility for me. STAY AWAY FROM THIS PLACE! It's truly all top show. They entice you by showing you their facility and claiming to have properly trained staff. This is false! Good luck if your loved one comes here and experiences the anger that most dementia patients will go through. Their staff aren't trained to handle those patients. On a side note, they charged us $4400 which was fraudulent. Mom wasn't even there a month, yet they wanted to try to get over half her monthly rent on top of the $10,000 I paid them. They are truly fraudulent in their practices and what they promise people. All this while we are in an extremely vulnerable position. If this keeps one person from making the same mistake we did, I'll be happy. BTW, for those looking for memory care facility, please make sure the staff is licensed to administer alternative delivery systems such as a topical gel for benzodiazepines. This has been the saving grace at her new facility.

This is a team of highly skilled professionals who really know what they are doing in letting older…read morepeople feel better about themselves You won't meet anyone better than Krysta and Kimberly They know the field and they found out I needed an operation before I did and sent me to a stomach specialist She ie Krysta and Kimberly were working with me on bending and hips and I told them it hurt to move and to lift I told her my stomach had been hurting etc Now I'm all better and she geared me in the right DR Thanks again

I am not comfortable here. There is no privacy checking in or when discussing issues with your…read moretherapist. Twice my therapist has set my progress back by not listening to me. Enough is enough!

Good food, friendly people and staff, safe place, no cooking, no yard or house maintenance, you can…read moreget to almost every location you need by golfcart, and if that doesn't work, they'll take you. We've been here a little over three years and love it.

My father lives at Aston Gardens Courtyards, Sun City Center, Fl. On 23 Nov 2022 at approximately 1…read moream he was taken to the hospital. Myself and siblings are on his emergency call list. Protocol is to contact us to notify where he is taken. About 11:30 am I received a call from my father that he was taken by ambulance to the local hospital. I contacted Aston Gardens and spoke to Bill. The security person missed contacting us. Information was passed on to another person to write a report and call us. Today is 26 Nov 2023 at 10:30 am and no one has contacted us. My father has been a resident for over six years. When he moved there management was more caring and this place was wonderful to live at. Budgets have been cut thus shortcuts in many departments including staff, weekly apt cleaning (he lives in a 2 bedroom 2 bath with a 45 minute limit to clean and wash sheets), food quality is mediocre, no hot breakfast except oatmeal. Recently the health department shut the dining room and during the hurricane no transformer so all the residents lost whatever food they had. It is disappointing that my father and other residents have to put up with this. 11:53 am