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Suncrest Wealth Management

3.0 (4 reviews)
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Tom Tatro - State Farm Insurance Agent - State Farm Agent

Tom Tatro - State Farm Insurance Agent

(4 reviews)

Old Fort Lowell

I was with Stare Farm for almost 30 years. This year, they raised rates on their umbrella policies…read moreby over 100%. No call or warning. We have never made a claim on this policy and had no or minor claims on our other policies. Tom's staff was as shocked as I was at this increase but they said there was nothing they could do. We switched to another insurance provider for all coverage and are paying about what we paid last year. We almost switched two years ago when we noticed our State Farm bill said we weren't paying the lowest rate on one of our policies and it said we should talk to our agent if we had questions. Tom's office said they have no information on why we weren't being offered the lowest rate and after a few calls told us there was nothing they could do to answer our questions. They seemed annoyed that we were concerned we weren't getting the lowest rate (according to their own billing statement). At the time we couldn't find a cheaper provider but when they jacked up their umbrella rates, they solved that problem for us. I was going to give a 2 star because of the company's lack of interest in keeping long term customers but it did feel like most of Tom's staff (not all) were fighting to keep us. Use them if they are giving you the best rate but from our experience you need to watch closely because rates swing drastically and they don't mind losing long term customers.

I've had car and home insurance with Mr Tom Tatro for years!! Excellent customer service with Ms…read more Marcia, who works in their office. She has the knowledge and patience to go thru every detail and question you have!! I am very pleased!! The best insurance you can have!! Thank you!!

Suncrest Wealth Management - financialadvising - Updated May 2026

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