Do Not Rent!!! Her face says it ALL. She is Rude & Awful to rent from! I had the displeasure of renting from Azam for years! I really wish I could spread this to everyone & warn more people about how terrible, stressful harassing she is. I couldn't deal with her anymore from her harassing texts, extreme unprofessional behavior, & she let people over to work on the house with no notice multiple times! Her business needs to get SHUT Down! U fair and horrible to work with. Worst landlord I ever had. So beyond Glad to be OUT of her house. read more

Wow. I have to say I'm taken aback. I missed a viewing when I regretfully entered it into my calander wrong. I called back to apologize and reschedule and was shamed by the woman who answered. Completely unnecessary. I'll be taking my business elsewhere. I'm glad she outed herself as a bad potential landlord. Mistakes happen. But she "Pretty Womaned" herself out of a big commission. No thank you. read more

Moved away but after experiencing 3 other property management companies, I can update this review. NONE are even close to as bad as Azam and SunMark Properties. SubMark was horrible, but in contrast to others, they are EVEN WORSE. Amazing. read more

My father has lived in a property managed by Sun Mark since 2016 and has been nothing but happy with their attention and service. Every service request has been followed up in a timely fashion and with good communication. To boot, when I was concerned we couldn't reach him, Azam made it a priority to leave the office and check on his welfare for us, then call us within the hour. My dad has said nothing but good things and her follow through and concern makes me think good things. read more

I agree with the others to avoid Sunmark if you need a property manager. If you must use them, make sure only one person communicates with them and takes good notes about what was discussed. Otherwise, their current PM will change her story about what happened depending on who she talks so. She will claim she told owner A one thing while talking to B, having never mentioned it to owner A. She is very bad about bringing up problems and even worse about following up after. She barely replies to emails and is very defensive on the phone. I have no idea how often (if ever) she walks through the properties. Cases in point: She called, panicked, to tell us our water heater had "exploded" and the tenant's belongings were ruined. We followed up with the plumber and learned that the tank had leaked slightly but by the time they came out to fix it (the next day), the water had completely dried. There was no damage to the house. On another call (instigated by us) she said the dishwasher had been broken for some time and needed to be replaced. I arranged purchase of a new one that night and emailed her to arrange for delivery. Days later she called saying that the tenant had fixed it and acted like we should have known that already. read more

Stay away from these folks as Property Managers. First off, my error: I trusted them. This was really bad idea. I was with them for 6 years. For the first 4 everything was fine. 2 years ago something changed the managers clearly did not do the walk thoughs or truly check the tenants - a fungus stain they said "wasn't there at the walk though" had to have been in place for nearly a year. The cause? A lot of a certain plant being grown in my house and the tenants had redirected the air vents into the crawl space. The result? $35,000 worth of damage to the house (now repaired with not even an admission of culpability, and certainly no funds, from the owners of SunMark. They did tell me this year they could smell a certain substance in the past, but never told me at the time nor did they follow though on checking out the situation. No due diligence on their part. They are strictly "take the money and run". Again stay away from these folks. If you are currently with them and intend to stay, please do all the walk-throughs yourself and meet your tenants- protect yourself from them and the folks to whom they rent. Oh, a comment on previous comment - the folks who did this to my house "looked like nice people" according to SunMark's staff. They judge by looks, which really does not work. read more

We were not happy with the property manager, Azam. She is not honest. She was caught lying to us that she met with renters to perform a walk through. She then told us the house was left in " great condition" but after inspection found repairs nearing $500 were needed. She asked us to hire her to list the house for sale. There is NO way we would ever consider this! She's lazy and dishonest. We have to call her to send us accounting statements for tax purposes of which she replies, " my clients don't normally ask me for that and I don't work for you anymore". Save yourself a lot of frustration and time and DO NOT HIRE this company to manage your house. It will be a mismanaged mess! read more

I started renting with them in October in 2015. My agent was azam. We were in a rush to find a house and not an apartment so we took the place even though rent was high and it was trashed. We were told walls would be painted doors replaced & the smell of dog pee removed. The day of the move in they had taken all the blinds off to paint the house inside, but they left all the owners curtains and blinds sitting out in the rain for a week. There were dirty wine glasses old canned food etc still in the house when we moved in. She filled the walk through without me. I had to go and change everything from excellent and perfect to poorly maintained and needs to be replaced. After a year of living there we had a pipe break in the yard of the house. She sent the handyman "Carr" if he is ever sent to your house to do work say you need a professional. Car "Fixed" the pipe and we left to thailand for our vacation. We got back to the yard being flooded. a 3400$ water bill in 3 weeks. The plumbers who came to fix it that time found the pipe was the exact same one that he had left unburried after work & then said whoever did this fixed this with duct tape. As i had to yell on the phone for azam for a long time to get her to admit they were at fault here her resolution was to call the owner and make them pay for this huge mess. While this lease still had 9 months on it azam told me the owner decided to sell. She said I had to move out & that if I didn't then they would be showing the house with me in it. I asked her to find me another home in sudden valley as I wasn't available to show the house during the week. That move costed me about 1500$ and i was out of their way within the week she asked me. I was very polite. I signed a 2 year lease at the new rental place. I had 9 months on my lease when I found out i was moving to Thailand. Before approaching Azam i paid to have my carpets clean, I pressure washed the whole house, & I found brand a new tenant for her that I knew would take care of the house. Initially when I had brought it up to her she had said if we can get it rented out and not lose a month I could get my security deposit returned minus the fee of a carpet cleaning. After new tenant signed lease and met her she told me that i had to close out the water bill which was normal and then she asked me for another 150$ for carpet cleaning. I told her she had my security deposit & we just did a walk through a week ago and I got the carpets cleaned myself the least you could do is take it out of my security deposit and then return the rest. She then informs me that i won't be getting any of my security deposit. She tells me we had to print a new lease & that costed half of your deposit which was 1600. It all boils down to this. Azam is lying to the owner of the house her current tenant works for me they never cleaned the carpet in between moves, but she still tried to get me to give her another 150$ on top of thje security deposit for something she is lying to the house owners about doing. Azam should not be trusted with your home and neither should that company. She has personally lied to me and tried to extort 150$ from me & as someone who rented with them for almost 4 years she never once ever checked on your house & if she said she cleaned the carpets between moves thats also probably bullshit. read more

I would not patronize this business. They put up a metal gate so that Sudden Valley residents no longer have open access to one of the main trails in their community. The elderly often frequent this trail, and there is no other parking. This means they have effectively closed the trail when the business is not open. While this may be legal, it is shabby. Boycott! read more

This has got to be one of the worst property management places in the Bellingham / Sudden Valley area. They do not return your phone calls about properties listed. I managed to get a property manager on the phone long enough to ask one question before being put on hold for minutes on end. The receptionist then came on the line and asked if the property manager could call me back which hasn't happened! I've called, emailed and left messages and no one has gotten back to me. I suppose they would if you are selling a half-million dollar house but if you're just an average joe looking for a place to rent, look elsewhere than this property management place. read more

I, too, am an African-American and Native American individual who as the previous reviewer mentioned was completely blown away by the rudeness of the real estate agent/owner. And this was on the phone just now. I shall be filing a complaint via the appropriate channels. As a writer who is completing a book, which is due to be published, about how people are sometimes discriminated against in this country for a plethora of reasons, I was so taken aback at the way the owner/manager/agent spoke to me on the phone, and I shall be including this business in my book, although under a different name, as a prime example of how businesses definitely should NOT be. I was interested in exploring a property in Sudden Valley, and the secretary/receptionist had been wonderful in providing info, but the agent she'd passed me to (who later also stated she was the manager/owner - she sounded Russian, but that's beside the point, just stating so that people may be aware of which individual it was I was corresponding with - who knows, she could have been lying about whether or not she was the manager in an attempt to throw me off from reporting her when I subsequently called to do that very thing). Initially when I spoke to her regarding the property, she interrupted and barked "What's your credit score?" She wanted to know if it was 700+. As soon as I half opened my mouth to deny it, she barked that she didn't want to talk to me further and had other lines waiting for her. I was flabbergasted for I'd considered Bellingham to be an area I'd enjoy moving to to complete my manuscript. I, too, am a hardworking individual and not behind on my rent, and I was going to ask her about other properties but she didn't even let me get to that point.. Basically barked me off the phone, and I told her that she sounded very rude. When I called back, in hopes of speaking to a manager, she barked that she was the manager. Notice how I've used the word "barked" ? It's an apt description. May this serve to be as a head's up and a warning to people of her ilk who feel they can treat the public as if they were akin to trash. And may people such as her realize one thing - that one day, they may be in a position to desire people to treat them with respect, as well. Wishing all the most pleasant of days. read more

My wife and I went into sun-mark properties today to look for a rental house in the sudden valley area. I was absolutely blown away at how rude and judgmental the woman who we talked with was. I am a 28 year old man with dreadlocks. I am hard working, have a REAL job, and have perfect rental history for the past 9 years that i have been renting houses and apartments. The first thing she asked us was wether we were going to "grow marijuana". We were both completely taken aback by this and told her that we definitely were not planning on growing any marijuana. She then asked about our jobs and how we would pay for the rental. We told her we had both been traveling for the past year, but had a large amount of money saved, and both have steady jobs in bellingham that we were going back to as soon as we finished the stressful process of finding a new rental to move into. I also informed her that we had a co-signer lined up, at which point she literally scoffed at us and asked "who would co-sign for YOU???" I had had enough at that point and told her i felt she was being very judgmental and making assumptions based on our appearance. She claimed they ask everyone these questions. And mind you, this is before we had even been by to look at a property. My wife and I had both had enough and knew there was NO WAY we would EVER rent a property from someone so rude. We walked out and as we were getting in our car, she followed us out the front door to personally insult me by yelling something about my "ratty hair". It was absolutely unbelievable. Like i said, i have been renting for nine years, and NEVER been asked any of those questions in such an accusatory way, and have NEVER been treated so poorly by anyone. DO NOT RENT FROM THESE PEOPLE. THEY ARE RUDE, JUDGMENTAL, AND EXTREMELY PREJUDICE. . . . PS: this review wouldn't allow me to give ZERO STARS. They certainly do not deserve even one. read more