I made a reservation for a pickup on December 15th to EWR, I called and spoke to a person that identified himself as Seth. He advised that the car would arrive 15-20 minutes early, so time would not be an issue. This would prove to be only the first of many problems I experienced with this company. After calling twice to find out what was going on, the car finally arrived 30 minutes late. As soon as I entered the vehicle I was overcome by the stench. The mixture of cigarettes and body odor made my stomach literally turn. As if this aggravation wasn't enough, the driver was distracted by his Bluetooth the entire time, screaming in some foreign tongue. We finally arrived at the airport, and instead of helping me with my luggage, he just popped the trunk and continued his phone call. So many better options out there! read more