Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

Lacking basic customer service in quoting process for UT cleaning of my blinds. "My fault" I didn't…read moresay that a tall ladder would be needed for 2 of the blinds. When we agreed I would pay more for this I was told "I can tell you are the kind of person that's never satisfied so just take your business elsewhere". OK I will. Others should too.

What a Great Team, "Father & Son" They showed up on time and got right to work.. They cleaned and…read morerecleaned some of the spots that I had not noticed without charging me any extra. I have Pet's so I was worried that their Unseen Quote would change once they entered my Home, but to my surprise and Happiness it Didn't. I feel honored to be able to Recommend this Company to one and all! J. Cox Washington Mi.

Thank you Doctorate cleaning . Amazing detail work on my oven and refrigerator looks brand new…read more amazing detailed work to every edge corner drawer . Good job the price was amazing. Thank u Joe D

Joe with Doctorate is great and gets the job done. He cleaned 2 of my rental homes that were left…read moreby the renter a complete disaster . The home looked brand new after he was done. Unreal detail work. Ty Joe and Doctorate cleaning

John and his team were great. He came out on short notice and got the job complete before the…read moremovers delivered my stuff. Thank you so much. Great follow up also.

From the owner: At Encompass Cleaning Service we offer a full-service custom cleaning package that will leave your…read morehome or business looking clean and professional. We design a custom step by step plan built to your exact cleaning needs. We ensure that nothing is overlooked, and every detail is accounted for. We service Macomb, Oakland and Wayne County