I am really enjoying my experience with Dr. Kristin. She is very responsive, caring, and easy to…read moretalk to. She has been very helpful when I need to discuss anything, and extremely informative and supportive. Highly recommend to anyone who might need a new doctor!

Of course I'm a fan, I've been there several times. Nice practice with great staff. You can't…read morealways get in right away with your preferred provider, but that's because they're good at what they do and everyone that goes there knows that. Staff is friendly and thorough.

Charged me 500 to talk for 10 minutes at last appointment. Aide did majority of the work, checking…read moreblood pressure and asking questions. Could not believe it. Also at another previous visit for loss of movement in arm. They gave me a steroid shot in my back side and when I went to specialist because it didn't help, they could not believe they gave me a shot there and not in the arm. Do not recommend.

Dr brooks acts like the absent mined professor, he seems overwhelmed with my prescriptions, tells…read moreme he has written new ones, i go to the pharmacy nothing there, first appointment he just walked out of the room and i sat there for about 15 minutes went out asked if he was done he said yes and i left, he seems confused, blood labs all looked good but A1C was a little high so he told me to stop one of my high blood pressure meds and 1 diabetic med, went in 2 weeks latter for blood pressure check and shockingly it was high, he told me to start up my high blood pressure med, i suppose we will both be shocked when my A1C goes up and he tells me to start back up on the diabetic med he stopped, i will be looking for a new DR. dont like the weird way he checks to see if meds are working on me!!

Billing is awful. Was sent to collections for a bill that was paid. Provided proof of payment and…read morethey still insist it was not paid. It will stay at collections. I refuse to pay something that was paid and proof was provided.

Dr. Arseneau is wonderful but hard to get into. The PA, Jordan, who you end up having to see,…read moreunfortunately is very condescending and has bad bedside manners. She is combative, pushy, and talks nonstop rather than asking her patients questions and actually listening. Do not recommend.

My family has had great experiences with Ellen for more than a decade. she's a good listener, open…read moreto noon-western referrals and had several treatments available in-house that most traditional practitioners don't. She has a huge range in her practice and they're great about getting you in quickly if you need to be seen.

From the owner: At All Seasons Family Health Care, LLC, a highly skilled team of doctors and nurse practitioners…read moreare devoted to families and patients of all ages -- from newborns to older adults. The Wasilla, Alaska medical team use the latest technology, have a compassionate bedside manner, and exceed patient expectations time and time again. All Seasons Family Health Care is a group of three female practitioners who are devoted to the health of you and your family. When choosing a primary care provider, you want someone who is confident, caring, and in tune with the latest medical advancements. Since 2007, All Seasons Family Health Care has been taking care of families - from babies to grandparents - in Wasilla, Alaska. If you are looking for a medical home, we invite you to join our practice. Call (907) 376-4644.

If anyone has other options to get care....run to it man!…read more Extremely poor service took other people before me even tho I was there first. Too much talking at reception window and behind door. Did not feel that evaluation of my illness was handled professionally nor appropriate solution determined. Calling it xyz buy this that and the other stuff you probably will feel better eventually. Would not go back.

My wife went in to this place for treatment of dog bite and possible tetanus shot…read more She was told they couldn't do any thing for her because they were not get primary care medical facility. She has been there several times, they've never had trouble billing our insurance or anything like that. The receptionist acted incompetently and my wife is seeking treatment at another facility that advertises walk in care. This place although they advertise it, does not deliver.

I called the United Health Care pre-authorization line after my wife took our son in and tried to…read moreconfirm that Mat-Su Regional Urgent Care is ok. After talking to three people (who never talked to each other) they said it is ok, but that I should check with the Urgent Care facility directly just in case. So I contacted Mat-Su Regional Urgent Care directly. They didn't know, but to their credit they called me back in an hour, albeit confused about what I needed and somewhat exasperated with me that I'd even ask. But I did learn something. Evidently though the Palmer Mat-Su Regional clinic is part of the Mat-Su Regional Hospital network, that particular Mat-Su Regional urgent care facility bills under its own TIN because God hates me. I don't really mean that; it's just how I felt. My point is, it's still not clear if the care will be in network or not. This Mat-Su Regional clinic has to bill under its own distinct TIN as like "Mat-Su Regional Urgent Care Palmer Campus" or something. So am I covered? They don't know. United Health Care doesn't know. Nobody knows. It's not fair that people have to live like this, and I know the clinics hate it too. But my frustration and immense dissatisfaction with the Mat-Su Regional Palmer urgent care clinic itself stems from this: I don't understand why they would brand as the same company, would have the same name, the same logo, would be the same company operationally but then possibly not be the same company for insurance and accounting purposes except to make enormously stressful and costly situations worse. For fun. It's not fair and it's not right. This is nothing about quality of care; I wasn't there, but I hope they took good care of him. This is an administrative issue, a very serious criticism relative to ownership and management. It is however not at all intended as a referendum on the actual medical and customer service staff, people who likely work in medicine to actually take care of people (and God bless them for that!).

I recently made a visit to the Matsu Urgent care in Palmer. They have a great bunch of people…read moreworking there. The nurse who checked me in and took my vitals to the medical providers. I saw Heather Linden, PA. She was friendly, professional and she listened to what I had to say. I have this issue once or twice a year and often I have to fight for the help I need. PA Linden took my concerns seriously and never once did she talk to me like I was stupid. Sorry, but I have had that problem several times over the last 30 years and it is always a relief to be able to work with someone who understands. She asked the right questions and listened when I answered. I was in and out in under an hour. I am very grateful to PA Linden and the staff at MatSu Regional Urgent care.