i am an anxious dental patient. I moved right before COVID and it's taken me longer than I want to…read morefind a dentist. Its been way too long since I had my teeth cleaned. Not easy for me or the hygienist. Jenny was completely up to the task tho. She was gentle, was as good as anyone I've ever had in the novocaine injection and she was very understanding. She communicated what to expect and repeatedly checked in to see how I was doing. The entire experience could not have been better. They don't take insurance which was ok for me b/c I don't have it, but it could make things harder for those who do.

They Care! Thank you Dr Shannon and Team for getting me…read moreturned in the right direction and relieving me of my pain.

I have to add a star, but it would be zero. Oh, man. First…read moreoff, one day they simply said that they couldn't clean my teeth unless I paid them 500 dollars for a teeth whitening procedure. They guilted me into a 4000 dollar invisalign course, and then tried to get me to pay more for retainers at the end of it. There is a plaque in the office saying how many invisalign they've sold. I had to wait about an hour at the office once before an appointment. Another time, I had an appointment, but my car broke down, I called them to let them know that I couldn't come, and they told me there would be a cancellation fee. Their ads that play at the movie theater mention how there's "no guilt." Absolutely fuck this place.

As a Veteran and referred to Avanta dental as a dental facility I was so disappointed. My bottom…read moreplate broke in early November, it's February and I still don't have my problem solved. At first I understood it is a procedure and process. They had to send in for approval, they had to send out for the denture to be made. No solid food for Thanksgiving, Christmas, or. In January for my54 anniversary. I called the VA, they told me that the process was approved for completion on Dec 17. According to the office staff they are sending in for more approval. The VA paid them, then they decided to extort the VA and us for more money. I went elsewhere and found out that they used the lowest type of denture possible. Dentist don't even use this type anymore and we have to pay to have it altered. If you're a VET BEWARE of this company. It's the only one approved for VA in Ellensburg! Go to Yakima! Any dental clinic is better!!!!

O stars. I went there to ask information July 9, 2024 near the end of the day. This woman behind…read morethe desk, brown hair glasses. Told me I had to start over. Gave me the number and address if a clinic in Yakima. She said they didn't have much to do with the other place. LIAR. She called then after I left and said I threatened violent crime. The police came by my home! PREJUDICE REIGNS!!!!!!!!

I went here for a first time appointment for a dental exam, cleaning, and to have some work done…read more The staff was very friendly, worked with me on my dental anxieties, and was affordable, also in network for my insurance. Overall, I would say, this is an excellent dentist to go to, and I do recommend them.

Liked this place when Dr Moon was there. Have only been there once since he left. To…read moreexpensive!!!!!!!for one thing. Got a crown done for half the price they quoted. Sat and waited for the Dentist forever after my cleaning. When she FINALLY showed up she was not friendly at all. In fact I was offended. Won't be back.

I wouldn't know this dentist if I ran into her. She arrives chair side with a mask, doesn't say…read morehello, taps my teeth then leaves. Not friendly at all & very high priced. Never asked me questions from a previous procedure, never asked about perio care, needed or not needed. I'm considering changing just so I have a reasonable convo about dental health.

Horrible. They cheat. I knew I had lost a filling from decades ago. They couldn't locate the tooth…read moreso it therefore didn't exist. The hygienist Candace Wetzel did such a horrible job. I had to consstantly remind her not to skip teeth on the facial and tongue sides. She refused to clean the chewing surface of my teeth. At checkout I mentioned this and got a bunch of lies of "That's the way they do things' I emailed them and some one else. They lied when I was there. "Acceptble " patients receive a full cleaning. I am not part of their socail ideology. These people are thieves! There is no one to appeal to. There is no alternative phone, nor an email that is actually looked at. AVOID I am out $400 AVOID, AVOID, AVOID

Over the course of 6 months I had quite a few appointments at mountain view dental. For each…read morefilling I was in the chair easily from 8:30 am to noon and waiting over an hour for the dr to see me. One time, the dr left my appointment to "do an extraction" for another patient. He was gone for over an hour before returning. One of my fillings, I was told that the dr accidentally hit the nerve which would likely mean I need a root canal. He told me not to worry for now because he filled it the best he could. On the teeth where I was given filling, I have more filling than tooth. I was fully numbed and receiving dental work in the chair when someone from the desk came to the chair and asked me if I could pay $2000 dollars out of pocket that day and that I had maxed my insurance. Which is fine, but why was I not told when I checked in. Due to the fact that I was halfway through my appointment, I ended up having to pay several hundred dollars out of pocket when I left. When I gave them my parents address (they are not local) for my billing statements, I was questioned about why I wasn't taking care of them myself since I was "an adult". They messed up my crown as well. Ultimately, I was not going to write them a review but after seeing a new dentist, I wanted to make sure that people knew what they might be walking into. At my new dentist, I was told that almost all of the work I had done on my teeth previously was needing to be fixed. I cried upon leaving that appointment this last week after I realized how truly horrible mountain view dental is. Don't be fooled by the 4.9 stars they have on google like I was

Had a crown prep done this week by Dr. Magnuson at Howey Dental. This was by far the best dental…read moreexperience in my lifetime. Barely noticed injections to numb the area and Dr. Magnuson was very diligent to perform the best possible service. I actually fell asleep several times knowing I was in such good hands. I have had many past dentists always want to let you know everything you are not doing correctly for good dental care. These folks just take very good care of you without the commentary.

I rate the people that work at this office with a 5,but Dr,Howey himself,i give 0. He did not give…read moreme the proper treatment and led me to believe things that were not true. Horrible experience with this dentist and would not suggest going to him. He has caused me nothing but problems and it just wasn't worth ever going to him. I met him only 3 times for about 5 minutes each time and the only time i heard him really talk with great excitement,was when he was telling this elderly woman how much her dentures would cost!

1.5 out of 5 because my kid and I have been a patient here for several years. Both doctors are…read moreamazing. Very nice. Know what they are doing. BUT...now they have decided to not take my state insurance anymore for the 2nd time in like 2 years. Fuck em. Dont waste your time. Had a fantastic relationship with the front desk ladies as I smashed my head in 2023 and they checked up on me, asked me how recovery was going and just all around seemed to care. Now, they are all dead from the neck and have no personalities. If you choose to come here, enjoy your zombie, bitchy staff. They would be better served assisting the office of a less compassionate doctor because they create a horrible, hostile working environment and give great doctors a shit image.

Creekside is an amazing place! Our wee Kate was quite anxious about goin to the dentist, but when…read moreshe found out Dr Kevin is Nana's dentist she was suddenly at ease! She was very nervous when we came out realising she has to have a couple fillings. I was so grateful that I could assure her that Dr Kevin is the best dentist I have ever had! Glad she is getting the habit of good mouth care established while she is young!! Thank you to everyone, ALL the staff at Creekside Dental!

This is a WARNING. This dentist office has no pain management. If you have any kind of surgery,…read morethey will recommend Advil. This is inadequate for anything but mild pain, but their policy is to gaslight you and lie to you that you are not in pain. Having teeth pulled leads to days of agony. If you tell them this they will dismiss your concerns. When I spoke to them about this, they were sarcastic and unempathetic. This dentist does not care about your discomfort. That is a bad sign for a dentist.

Horrible and unprofessional. It's Feb. And they still have a Christmas message. Very…read moreunprofessional. I called cause I lost a cavity today and my mouth was hurting. I asked them if they could take me as a emergency patient of record. today is 1/31/23. DRUM ROLL HER answer was we could see them in match. Do not go there. Very unprofessional. After I.called another Dentist and they will take me tomorrow. I was with my first dentist for over 13 years. He would take me that day if I told him I lost a filling.

The happiest most professional business that I know of in Ellensburg. Very knowledgeable. Very…read moreencouraging. Great eye contact. And I truly trust them to help me make good decisions for my treatment and my future!

Ok so I live in Texas- was visiting Cle elum had a sore spot on my dentures. Both had been relined…read morein the last 6 months but upper wasn't right. Robert saw me quickly and we agreed to reline both- didn't discuss price. In Texas it would be 450-600. I got them back same afternoon BUT he charged me $1,200.00. He had done some great work but I'm back in Texas and have spent over $300 getting them adjusted for new sore spots. Guess he "saw me coming ". Does great work but I think I got ripped off big time