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    Sullivan Auto Trading

    2.4 (64 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Putting air in the tire at Sullivan's for free
    Victor F.

    Great guys. Helped me with a tire fill up without pressuring me into anything. They are really service oriented and I told many people already about them.

    Photo off their website. They have a great photographer,  great staff... but tainted by horrible owner decisions.
    John D.

    Went in to look at a SUV. Saw the photos online and looked good to me. I was sitting in waiting room waiting to speak to a sales rep... when I overheard a conversation between one of the owners and an employee. The owner/manager had the gull to tell his photographer to use photoshop to edit car pictures to remove dents, stains and other blemishes off of the pictures they post online. I was happy to hear the employee tell his boss flat out no. He said something to the effect of it being dishonest and he wouldn't do that. The boss then told him to hide stains by avoiding them with the camera or putting floor matts over them. The employee still said no. Bravo to that young man for standing his ground... even if it probably ends up almost costing him his job. Shame to the owner for trying to decieve his customers. Used cars arent perfect. Nor do we expect them to be perfect... but trying to get employees to edit photos to lie to customers is just pitiful. I decided not to buy a car there and left in disgust. If the owner is trying to hide defects instead of showing them, what else are they trying to hide mechanically undet the hood? Great and helpful employees and great photos on their website. Unfortunately though it seems hindered by a dishonest owner trying to lie to customers. Prices are good, but it looks like you get what you pay for. Also noticed a lot of tire pressure lights on in the photos of their cars. I guess owner is to cheap to get them fixed.

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    5 months ago

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    6 months ago

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    10 months ago

    They increased the price in the middle of our discussions. By far, the most UNPROFESSIONAL dealership I have ever communicated with.

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    Page 1 of 2

    Ask the Community - Sullivan Auto Trading

    Review Highlights - Sullivan Auto Trading

    Thanks Austin So far very happy with the decision to go here.

    Mentioned in 13 reviews

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    Car City - my lovely 2019 ford fusion hybrid thanks to diane and chris =)

    Car City

    (23 reviews)

    hello id like to take the time to thank chris and diana for getting me into a nice 2019 ford fusion…read morehybrid titanium! =) very smooth easy process to go through and get down and as well as very friendly and point blank if they can get you done or not. I was able to get done with the help of my mom but for the price and as well as the deal on this vehicle and great warranty and as well as shipping and all to me! =). If you do get a car through them please do go to chis and diana as they will go hard to bat for you to get into a car and do their best for you! i promise you wont regret it at all! =) thank you guys!

    estube ahi ase como 2 cemanas fui aver el toyota camry rojo que tienen me gusto y el precio que…read moretenia en linea era de 9.995 y yo pence la tarisa qie eyos cobran mas los texes dije yo me suvira a unos 11.500 o 12 mill y el moreno dise llamarse jerente me sale que la totalidad de todo eran 16.000 y le dije que me enceñara el papel onde estaban la totalidad de todo los nuemeros queria verlos y me sale que en una pajina el mismo asia los numeros con u lapicero y desde que vi eso dije que lugar de rateros me vine a meter entonses le dije que xq me salia tanto y me dijo qie el carro el le avia suvido 1800 mas y solo mele quede viendo y le dije que eso era ilegal lo que estava asiendo y me dijo que me fuera hahaha entonses mi recomendacion no caidan ahi yo tengo buen credito y soy onesto fui ahi por que si me gusto el carro y necesitava un carro asi para mi travajo xq esos carros son bueno pero sos unos rateros si puede ver su pajina de google de ahi tienen desextivados los comentarios y es xq saben lo que acen

    Hyundai Motor America

    Hyundai Motor America

    (1 review)

    In April 2024, I purchased a 2021 Hyundai Santa Fe believing I'd found a reliable vehicle with the…read morefeatures I wanted. Within months, that belief started to unravel. The fuel door malfunctioned. The backup camera needed replacement. The USB port failed. The car wasn't even properly detailed at delivery and had to go back for cleaning. Annoyances, yes--but I assumed a reputable brand and its dealership would make things right. The real trouble began with the panoramic sunroof. On the one‑year anniversary of my purchase April 2025 I left the Santa Fe with Pohanka Hyundai of Fredericksburg for a sunroof that had become temperamental. From the outset, communication was poor. My assigned advisor didn't provide regular updates; then he was out on paternity leave, and silence followed. I discovered--only after I called--that my advisor had left the company and that the Customer Service Manager, Fred, would be my new point of contact. Fred's regular updates didn't begin until I posted publicly on the dealership's Facebook page. After the Fourth of July in 2025, I finally got the vehicle back only for the sunroof to fail again. On August 12, 2025, I returned the Santa Fe for repair a second time. That was five months ago. Today is January 14, 2026, and my car remains unrepaired. I've stopped by the dealership repeatedly, and each time I find the Santa Fe in the same spot, week after week, now stained with bird droppings and sitting on a flat tire. Again, no one was updating me and their words no longer carry any weight. Because the dealership wasn't resolving the issue, I escalated to Hyundai Motor America. I asked for reimbursement for the months I've been paying for a vehicle I cannot use. Corporate refused to cover more than three months of car payments, citing policy, declined a buyback, and has been nonresponsive. I'm stuck in loaners, paying for a car that has been in the dealership's possession for repair for nearly a year, unable to enjoy the vehicle I purchased in good faith. I chose Hyundai for its reputation and the Santa Fe for the accessories and conveniences that made day‑to‑day life easier. What I've experienced instead has been a long, discouraging nightmare: months of poor communication, changing points of contact without notice, a repeated mechanical defect, and a vehicle left to deteriorate while I continue to make payments. There has been no empathy, no ownership of the problem, and no meaningful path to resolution--just delays, backorder explanations, and policies that deny practical relief.

    Sullivan Auto Trading - car_dealers - Updated May 2026

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