The view of Lake Lugano alone is worth the 5-star status. The pictures I've attached do no justice and 100% of the rooms have this view. Inside each room has a separate bedroom from the sitting and working area as well as an amazing outdoor space. The restaurants are a little pricey but the food is rather good. Even if you're not a cigar aficionado, the Havana Deck is a cool bar and maybe you've never smoked a Cuban and figure "why not" while gazing at that bowl of lights down the valley that encircle the dark lake. The train is a quick walk away if you know the secret path from the lower levels and there are plenty of spectacular bars, shops, and restaurants just beyond that train station if you've already spent a few nights and need something beyond what's only on the hotel. This is my second time staying and the quality did not degrade. read more