Great staff, super helpful and dedicated to happy customers. Our girls changed their colors a few times and the team just rolled with it. Love our nails. read more

The staff is very friendly and it's a cute atmosphere, but I have a serious problem with how fast and sloppy they do their services. This was my second time getting a pedicure from them before a vacation and after I left, the polish was peeling off of my toe nails within an hour. I'm all about giving second chances, but I will not be returning. read more

Don't go to this nail salon !!! They will over charge your card with out any authorization! Also they are very unprofessional when i confronted them about it , the "manager" claim she was going to call me back about the situation but never did !!! 0/10 would Not recommend going here !!!!!! read more

Shout out goes to Jessica. She did a great job on my feet and toes today!! The wait was worth it! read more

Sugarcoat Nail Salon - Eyelash Service Near Me - Florence, South Carolina

Have been coming here for the longest time even after moving to Sumter (an hour away.) Called today at 5:16 to make sure I could be seen today, told the lady I was driving an hour & she said yes they take their last customer at 7. I walk in at 6:18 to be told (by the same lady on the phone) they've taken their last customer for the day!?!?! No "i'm so sorry we'll try to work you in" or anything!! Will never come back if this is how they treat customers who drive long distances! Ridiculous!! 1 star because none was an option. read more

Well... I can't say that this is my first time getting my nails done at this salon, I have gotten my nails done here 3 times and only one of the three times was I satisfied with the results. Yesterday, I decided to treat myself and give them another chance, thinking maybe it was just a bad day for my previous nail artist. The people are SO nice and kind and welcoming and very funny and friendly to talk to. But I have to say and I know it sounds harsh but these were the worst nails I have ever gotten in my life. They were SO thick and lopsided. They were uneven and not colored thoroughly. Though, I am satisfied with how kind they were when I asked for my money back and they also agreed that the nails were terrible and that they were sorry. Unfortunately, I will not be returning because of the multiple botched jobs I have gotten here. read more

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My experience always varies, I don't have a problem with the staff. Personally they're all friendly. The varying nail quality is sometimes an issue but I've been here enough to know who I always want! Jess is by far a favorite(highly recommended) The place does need a makeover, deep clean etc. It's such a modern place but it's not keeping up with the times. Thank god they got a new couch, but under their chairs and tables are filthy. They need revamped ASAP!! The pricing is a bit over the top as well. This past time was the most reasonably priced I've got since I started going here 3 years ago. I'm not consistent because they're pricing definitely hurts the wallet sometimes. They don't really have the most quality shop to be charging as much as they do. read more

Had to go back twice in one week for gel polish on my toes that kept cracking and chipping away. Had to go to another Salon to get a polish change, then was told that the polish wasn't dry comply through. Which caused an inconvenience bc my event that I preplanned for I was not ready due to how horrible my toes looked. Especially when I only have one day off during the week. Plus I tip when I get service bc I work hard!!! read more

One time visiting this place was enough for me. I recently went to SugarCoat to get an acrylic set as my real nails were long but fragile and I had broken one completely off. I was also going to get a pedicure. The wait wasn't terribly long for my pedicure, however, I did notice some things whilist sitting there. The place was very dirty overall. No linings in the pedi tubs, using dirty implements or non-reusable tools, and the place just didn't seem very clean. Although my pedi turned out quite alright, the salon was also having an ant problem that day, I assume as that's what I was told, and ants were covering the towels used during the service. I even noticed bite marks on my legs when I got home where some of the free roaming ants had bitten me (see attached photo). Now on to my manicure. The tech I had recommended I get dip so we could salavge some of my length and I obliged. I showed her a picture I wanted my look to go by and she really didn't follow. The colors in dip she originally picked didn't match so then she dipped one of my nails (my ring finger) in a teal color that was not to my liking but she informed me it was "a little too late now." My other complaint with the maincure was whilist using the drill, the tech cut my cuticles several times without even much as an apology and one of my fingers even bled and the tech continued on as though she didn't notice. Very unprofessional. Now, the top coat on my dip nails is starting to peel and look dull in spots. I recently received my Cosmetologist License and overall, I will not be taking my business back here and I advise you not to either. (Photos are attached of the cuts on my cuticles, ant bite, what look I wanted, and what look I got) read more

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I've Always Love My Sugarcoat Ppl Cause They Know What I Like Best but I Guess It's Time For Me To Find Somewhere Else Because I Paid 70 For The Nails And It's Honestly Not Worth It ! I loved them When I Was I. the Chair But Now That I'm In Better Lighting I Can See All The Mistakes On My Nails And It's Definitely Not Even Worth 50 For This ! I Give 3 Stars Because I Love The Owners But This Doesn't Make Since I Paid 85 all Together For My Eyebrows And My Nails And It Seems Like Price Went Up As Well On Everything I Remember Eyebrows Was 10 ! I definitely feel like I wasted my money on the nails I asked for stiletto which I got but the acrylic isn't on thick at all and then she didn't encapsulated none of my nails and then I see on almost every single nail where more acrylic could have gone to even it out ! I'm really disappointed in my nails and I hate to complain but I spent 85 plus 5 tip so 90 all together and I'm disappointed and only thing I like is my eyebrows !!!!! These nails should be fixed! read more

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Sugarcoat is hands down the BEST nail salon in the area. Everyone is super friendly, professional, and welcoming, and I always leave with beautiful nails and toes. Everyone really cares about giving you a great experience from start to finish. The owners, Danh and Srey, are seriously amazing - great people with outstanding customer service. Plus, you get a free/discounted service every 10th visit. Will never go anywhere else! read more

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Two days after my nail dip with Brooke two of the polished nails popped off like they were press ons. One week later one while hand no polish. What the heck. $40 down the drain. Will not go back. read more

I have been coming here for years ... I came in on September 17 th to get a pedicure and manicure per usual ..... I noticed when I got home the color on my toes were not all the way up to the cuticles and it looked terrible. I also got dip powder on my nails as well , there was 4 that had cracks on them I paid $115 dollars for my services . I then returned and Srey was not there her daughter and mother and law was there I arrived at 4:30 I didn't know they closed at 6 pm there were a few people in there and I was told it would be a little wait and I was totally fine with that ... no problem so I decided that since 4 of my nails were cracked I wanted them redone right ! They let me soak for about 45 mins , it was 6:05 after closing time and I waited and waited well eventually I was taken to have the dip redone I have never felt uneasy like I was a problem ! I understand they wanted to go home I totally understand that , my nails were rushed they have bubbles in the sides I'm just very disappointed my toe nails look awful they painted my big toe over top of the gel that was already on and now it's bulked up and a diffent color than my other toes ! I then left as I felt like I said they were rushing me out ... I then messaged the owner nicely and told her about the issue and she BLOCKED ME ! SREY SAVANN THE OWNER ! I was in total disbelief... I wouldn't recommend them ! I will be finding some where else to go to be treated like I matter and get my moneys worth ! You are supposed to get what you pay for right !? I wouldn't recommend them at all ! Poor Customer service Poor ! Here are pictures of my toes I paid 55 for a pedicure you see the dead skin on my feet ??? And the paint on my toes how it looks and my hands ! And the message that I sent the owner as she blocked me ! Just WOW also was supposed to have my cuticles trimmed with the mani and never got that terrible customer service!! I'm so mad thanks for ripping me off !!! Thanks for treating me like I'm a nobody !!! So sad read more

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I'm on vacay and needed my acrylics removed so I thought, why not? This is why not... they didn't talk to me at all, just asked why I wanted and then proceeded to stick my hand in a bowl of acetone. With no protection to my cuticles. While my nails were in acetone, three different people came over and checked on me to drill down the acrylics. I feel like I was just unceremoniously passed to different people who happened to get stuck with servicing me at the time. Some half an hour later and three people down, they brought out a fourth person from the back to do my simple mani. The actual service of the mani wasn't awful, but the quality?? Bleh. My nails are textured and it's already chipping.. I went 2 days ago. Also, I witnessed a pedi being done and afterward they kinda just shook? The? Towel? And you could see all the exfoliated skin just.. just flying..? ugh, unsatisfying. read more

Sugarcoat Nail Salon - Why is it already chipping after 2 days? - Eyelash Service Near Me - Florence, South Carolina

This salon needs some serious improvement!!!! Most of those technicians do not know what they are doing!!!!! They can't polish and my nails were chipping the very next day!!! They need to change the line of polish they are using. It seems to be low quality.... my first nail tech did a pedicure with gel polish. When she was finished it looked like my 7 year old niece polished my toes. The coat was thick on one side of my big toe and so thin on the other side. The salon owner was doing a pedicure right next to me and claimed that my toes looked good, if you saw me having it removed right after she finished polishing then obviously that was a problem. As the salon owner you should have asked what was wrong to see if you could fix the problem instead you failed to do so. And for that reason I'll never go there again. I asked to have it removed so she soaked it off and NEVER came back after I told her I was pressed for time. How rude!! The second technician came and finished me off with regular polish on my toes and nails. She was nice and worked quickly. I just think that if something does not improve they will be out of business soon. read more

Sugarcoat Nail Salon - Two days later - Eyelash Service Near Me - Florence, South Carolina

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I have a lot of the same complaints that the other reviews have. In the past I have only been pleased with two sets of nails after giving Sugarcoat business for many years. I tried to give the benefit of the doubt, but this was the last straw for me. Two days ago when I got my nails done at Sugarcoat, a man (who happened to be the owner) did my nails with tips and dip...he did a below average job, with not helping me find my color that I asked for, nor explaining why the color looked the way it did. The whole time he was doing my nails, I got a constant attitude and rudeness. At the end of the dip process, he gave me the option to pay before or after the topcoat was applied. When he noticed I was not pleased with my nails, he told me that he would not put on a top coat without me paying. When I left, I noticed a glob of glue and paint all over my fingers, and part of my tip hanging under my nail. I ended up taking them off 2 hours after I left because they were burning, and honestly, very ugly. Then, today, I came to their establishment, and as soon as he saw me, he rolled his eyes, and put his face in his hands. However, I put up with the attitude one last time, and got my $50 refund. They will never see me there again, and I hope they won't see you there either. I have never written a review before, but this was completely uncalled for. read more

Very upset for my first time visit... The "OWNER" did my nails and it ended up bleeding. Then she tried to wipe it with the brush (which was so nasty and unsanitary)! She didn't discounted or gave any apology but charged me full price for everything. Then I put up a review on Facebook and SHE TOLD MY FRIEND TO NOT BRING HER (ME) UP IN HERE AGAIN and that she will delete my review! I feel like I have a freedom of speech and I can write and expressed any review!!!! BUT DON'T WORRY I WILL NOT GO BACK TO HER BUSINESS AGAIN! SugarCoat Nail Salon 2505 S Cashua Dr Florence, SC 29501 Phone number (843) 669-7770 read more

This salon is great! Audrey does a fantastic job, as well as the rest of the staff! Friendly people, attentive to your needs, and they offer complimentary beverages, which is nice. It's a pretty popular place and they stay busy but they're great at making sure you have a pleasant experience. I highly recommend this place for sure! read more

It is hard to review this place. I have gotten good manicures and pedicures here from Tina and Jessica and I would rate them a five. There seems to be no way to request a particular person though next time I will try calling ahead. The usual routine is that someone starts the process and several will work on you before you are done. This last time I got a technician who was obviously hungry as she complained the entire time about it so she half did the pedicure and the manicure didn't even involve the obligatory swipe of lotion...just polish. The male owner is a bit condescending to his female employees which doesnt set well with me either. read more

This salon isn't like any other nail salon I've ever been to. They are very friendly! The owners, Srey & Don are eager to please and make you feel at home. The other nail salons in town are awkward because they don't speak English well. Srey will patiently explain the options if you are unsure and they go out of their way to provide excellent customer service! I don't go anywhere else since I found this AWESOME, and very popular place! They are open EVERY DAY!!! read more

I'm usually against yelping/bad reviews, I would just not return rather than post a bad write up on a business. However, this place deserves a bad review & is no where close to 4 stars. I went in for gel nails the Sunday after Christmas while visiting family (I live in NC). This place is dirty, there were no clean towels to dry my hands after sent to the sink by nail tech 2 times to rinse my hands, dried them on my jeans, watched everyone else do the same... An employees child was running around jumping on chairs & eating a chicken leg the entire 1.5 hours I was there! Not relaxing. I asked for $35 gel nails full set, was charged $65!!! $30 extra for a so called manicure before the gel nails (a 45 second rub of lotion on my hands, ha! $15 extra for the gel nail polish (not explained by person at front desk upon arrival). Poorly shaped, extremely thick nails that are already popping off! What a rip off!!! Thought gel nails lasted minimum of 14 days. Day 7, they are popping off! Hopefully I don't get a fungus. Overall, dirty, not relaxing, over priced, poor quality nails. If you wanna watch a 4 yr old bounce around & eat chicken go here. read more

This place is so nice. I loved the feel and the people. However, the guy running the front desk was very unfriendly and snapped at the employees. Too bad. It ruined it for me. read more

I love this salon!! This is the only place I am going to use from now on. Tenisha is the best, she's a nail tech!!! If you need acrylic, she'll hook you up! She's super fast and does such a great job. Love this place lots read more

I went here in hopes of getting a great pedicure and a fresh full set! While I am aware that most people still aren't use to a male taking better care of themselves this shop just does takes the cake! I went in and told them what services I would like to receive and they told me it would be a 20 minute wait, well that turned into two hours! They took other customers whom walked in after me because they were regulars they said. So I paitently waited and was finally seated for my pedicure, I was then sat in a broken chair which would not move back and I am a guy that stands 6'1 so it's very uncomfortable to sit close up. However they moved me to another chair which then the Jets in the door bowl did not work and once I brought it to their attention they told me I couldn't get another chair! After that I felt like my time was wasted and I was really over the way I was being treated but I stuck it out in hopes that it works get better! Well my nail tech named Q she is the only person or reason I would ever return to this establishment because she did the best job and more for me and made me feel very comfortable with her andmy nails even though I get them clear she made them look just as natural and I couldn't have been any more happier with her! As for the owners they did not care about customer service if you weren't a regular customer! read more

So basically they have posted that the fill in is one price but charged me something totally different. Called back and they basically said "the price changed we just haven't changed the signs yet" first and last tome going read more

I wish I could give 0 stars. A friend and me went last week for the first time to get acrylics. Right when we walked in a guy goes "what do you want?" No, hey how are you. After looking at polishes we decided to get pink and white ombré. We were not told it would be an additional cost. (We've never had acrylics before). We started off with someone putting on our tips then they told us to go to someone else's station and they will finish our nails. I thought that was unprofessional. The person who put on my friends tips would stop and text on her phone, she was also walking around with no shoes on. Our nails looked very bad. We were charged $50. My friend asked for squaval and ended up with almond you can see her nail on the sides under the acrylics. Mine are very thick. We will NOT be returning. Ever. read more

I went to sugar coat for the first time about a week ago. I love pedicures and the nail art looked spectacular so I decided to give it a try. I got there around two and waited at least a hour and a half to even get in the chair (it was prom season so I'm giving them a pass there). When I got in the chair I looked at the variety of services they provide, which I must admit was extensive, and decided on the hot rock pedicure. The man who did my pedicure was all business. Honestly, I got the feeling that he hated his job. As for the actual pedicure it was nice (other than the lukewarm water). I LOVED the paraffin wraps and being massaged with hot stones. That was the best part of the entire pedicure. I decided to get nail art on all ten toes ( which ran me 15 extra dollars). The art was cute, but once again the lady that came to do it was all business. I tried to make small talk with her and she was not having it. Ignoring customers? Not a smart business move. The pedicure was around 60 dollars total. The 15 dollar paint job I got chipped the next day (and to be fair they did have gel polish so I could have opted for that). All in all it was ok. I feel confident that people go for the nail art, which was cute, but poor customer service all the way around. read more

Pedicure was good, but the price for the quality on my gel manicure was not worth it... not even 4 days later and it has already peeled.

I received a $25.00 gift card for Christmas so I decided to try them out. I had a callous remover pedicure with regular polish and a manicure with gel polish. I had one nail that had broken so I asked for one acrylic nail to be placed on that one finger. I was shocked that even with the gift card, I still had to pay $65.00! I think the prices are not in line with other salons I have used. I was pleased with the work but not the cost. I also was unhappy that the salon was not clean. The equipment is either old and not pleasing to the eye. The massage chair I sat in did not work. I will not be going back. Clean salons and fair prices are important to me. After leaving a $10.00 tip, I spent $100. Way too much for what I had done. read more

First off, the place is very cute. The decorations are pretty and it's a cool atmosphere. There are some really friendly nail techs who work here. That's why I wanted so badly to love it. I've been to Sugarcoat a few times but I've been disappointed with my acrylics each time. Every time I've gone, the nails began popping off within the first week. I didn't know if this was because my natural nails were weak or flimsy, but then the same thing happened to my friend's nails. I had to take my business elsewhere because the quality was not worth the price. I've gotten my eyebrows waxed and pedicures done as well. Pedicures were nice and very relaxing. The eyebrow wax felt very rushed (in and out of the room in less than five minutes, no exaggeration), and I'm not sure the woman who waxed me even washed her hands. To me, that's just protocol for touching someone else's face. I really wish I could like this place more, especially since it's right down the road from where I live, but I am extremely satisfied with my new nail salon and don't foresee myself returning to Sugarcoat. read more

Good Day This is Coffy Brown & I must say that I was absolutely disheartened by my pedi experience today. I normally am extremely satisfied by the customer service but when mom is away the baby mice will play. Let's start with the most inexperienced nail girl Jessica (Tech she aint). This unprofessional spot said she didn't want to work on my nails & disrespected me to another young tech (I will hold out on her name because she was bamboozled this time). But what Jessica didn't seem to realize is, nobody wants you doing their nails Boo!!! You are a waist of money. Let's just say if you like thick bumpy nails that's your girl. If you like elementary designs she's your chick!!! *tounge pop & eye roll* The nice young man left me feeling like, yikes I need my nails done Sheesh. He saved me money by not asking what service I really wanted & when design time came around that's when the unbelievable disrespect of The Baby girl came about. Do yourself a favor & never let a less than, lead you into no where land. #allteanoshade #youhavecointtocollect. For the record straight underwhelming experience. But because the Boss Lady ain't up in here... I will give them one more chance before I bounce... Thanks Ms. Taylor Pooh for trying to fix the flatlined experience _____^_____ read more

The atmosphere is great but the service is awful. The girl acted like is new touched feet before. And I have great feet. Never again

This salon is not like any other nail salon I've been to. It seems they cater to teens, really. If you are looking to get an expensive DESIGN on your nail(s) and don't really care to get any of the other things you should get when getting a manicure- like pushing back & clipping cuticles, filing/evening out nails, etc, then this is your place. Even the pictures they post on Facebook of the nails they have done make me embarrassed for them. There is always polish all over the cuticles (that they obviously haven't paid any attention to) I also felt very shuffled around my entire experience (3 different manicurists) and the whole thing made me feel like I was a nuisance to them. Very unorganized- would be a real asset to the business if they hire a receptionist so that all the workers don't have to stop what they're doing to answer the phone, greet customers, and cash out customers. Terrible experience. If you're looking for a real manicure DO NOT waste your time or money here. read more