Would not recommend at all! The manager was so rude and awful to deal with. We rented the rug…read moredoctor and it worked for 20 minutes and quit. I called and told him and he said it's not his problem because they get those from a different company. He also called me a liar and didn't believe me that it didn't work and he for sure wasn't going to eat the cost. It was honestly the worst experience ever. We will never go back and we will take our business to Ace Hardware.

The quality of the customer service at store #6744, 515 LAFAYETTE STREET, Bay City, MI was…read moreATROCIOUS, UNEQUIVOCALLY UNNECESSARY, CONDESCENDING, as well as, very INSULTING to both my father and brother(s). My brother took a patio screen door there to be "FIXED". The employee looked it over and said they could "FIX IT" for $70....no problem, it was paid! When they called to say it was ready, another brother went to pick it up and brought it home. My father looked at it and IMMEDIATELY said "THIS ISN'T FIXED"!!! He immediately took it back to the store, and informed and showed the employee(s) that it WAS NOT FIXED. As they were discussing it, the wheels fell off in the store! My father said "is that what you consider fixed?!" They said "they weren't told that it needed wheels", what they fixed was a hole. Keep in mind, when it was brought in, THEIR EMPLOYEE LOOKED IT OVER, IN IT'S ENTIRELY, ACCESSED IT ENOUGH TO GIVE A RATE OF $70!!! Instead of apologizing profusely for their SUBSTANDARD WORK, they elected to insinuate that it was my brother's fault for not saying what needed to be fixed. {ISN'T THAT THE SOLE REASON FOR AN INITIAL 'INSPECTION' and a price quote?} My 82 year old father, whom has done business at that store since they opened, which was probably close to 15 years or more, was very upset and they did not try to appease him with a reasonable 'solution', they were more interested in accusing my brother -WHO IS NOT A SCREEN DOOR AFICIONADO- of 'not saying what needed to be fixed'. My brother WENT BACK DOWN TO THE STORE because THEY had my father so upset; he had to have our 82 year old father go wait outside, while he defused the UNNECESSARILY BELLIGERENT situation. Ultimately, the store manager begrudgingly ceded to refunding my brother his $70. In conclusion, all that could have been said by EITHER ONE OF THEIR EMPLOYEES was: "We are sorry sir! PERHAPS WE ALL misunderstood your needs. We would be happy to fix the wheels on your screen door, however there may be an additional fee added. Will that work for you?" BUT because of the extremely poor customer service both my father and brother experienced, GILL-ROY lost a WELL KNOWN, VERY LOYAL CUSTOMER, who has spent hundreds, if not thousands of dollars at that store BECAUSE OF THEIR IMCOMPETANCE, SUB-STANDARD WORK, and INADEQUATE CUSTOMER APPRECIATION AND SHODDY CUSTOMER SERVICE.

Stoped to use restroom on our way home to Caseville coming from Grand Rapids. Very well stocked…read morewith everything imaginable including souvenirs. Very clean well kept restroom 5-star all the way. Great polite staff. If you are hungry for more than a snack (which the have biggest selection) a Subway is also in the building. Highly recommend for snacks or whatever. They have a walk-in cooler to grab your case. Stop fill-up and shop.

Wow, one of the nicer fuel stations I've seen. You walk inside, and you see a modern, sleek, and…read moreinviting design. Lots of soda, snacks, frozen goods, a full coffee bar (with my personal favorite - extra-caffeinated coffee), and even a "beer cave" for those who drink. I've had great service both times that I've been here so far. Not only that, but this station opened with not just your usual 2, but 4 E85 pumps. Best E85 price around Bay City too! Right off I-75, and a short jog from both downtown Bay City as well as Saginaw.

Quick and easy propane fill up. No muss, no fuss. In and out. The staff needed to fill up their…read moreown propane tank to fill our tanks, so we went into town for an hour.

Best propane company in the area, Budget plan is very…read morehelpful and the drivers are so friendly. Customer service is great and we never have to wait long before getting our tank filled

From the owner: Coyne Oil & Propane has been meeting the residential, agricultural, construction and commercial…read morefueling needs of Central Michigan since 1930. We pride ourselves on fair prices, quality service and certified fueling experts to keep your home and business safe.

We switched to Coffield propane after some discontent with a prior supplier. I contacted Coffield…read moreon Monday and they placed and new propane tank - and filled it - on Friday. Will and Matt were here promptly when they said they would and got right to work. I am so pleased with the customer service and to be able to support local business! Thank you!

Changed our service over to Blight Propane today. The person who came out was Will. What a great…read moreperson to have representing this company. He was friendly, and you could tell very hard-working. They also have great pricing compared to other companies in the area.

Literally the best customer service. I walked in and they instantly asked what I needed. Every…read morestaff member was so friendly. I was very impressed and will happily shop here again!

Was looking to have my propane tanks refilled for my grill and someone suggested to try Gill-Roy's…read more . I walked in and was blown away at everything they stock what a gem of a place to have close by , I was greeted and directed to the fill station and went to pay by the time I got back they were filled and loaded back into my vehicle, This place is great . I'll definitely think about this place when I do my next project.

One stop shop. I always find what I need when I visit this store. Employees are always nice and…read morevery knowledgeable. They sell Cops and Donuts sweet treats. Free fresh made popcorn to enjoy during or after your visit. UPS drop off location. And fully stocked hardware store, centrally located. Pricing on the items I have purchased was very reasonable. I don't have to come in often but when I do l, I leave satisfied.

Just want to express my gratitude for the exceptional service given by Ace Midland MI. As the first…read more(charged) repair of our snowblower (not due to your efforts) did not entirely succeed it was given a second check up with no charge. I read about the "helpdesk angels" but I didn't know they looked like Rock and Pete - whose job is their hobby. Please make sure management reads this review so they get a raise! Hats off to Ace Hardware Midland MI !!

I have never had more peace of mind going into a winter. I was with a company for many years and…read morethen when I would call to get my propane filled my calls were routed to Kansas. Then I was told that they don't have enough trucks to deliver so it would be up to a week and a half for my delivery. When my tank was getting low I knew I needed to make a change. Change is never fun and I didn't have a cell phone or land line but I used messenger. I had to do it and I sent a message to Scotland and Jake Garcia was sending me a message in less than two minutes!! From the beginning I felt like a family member and have never been more happy to have made the switch!! Jake took care of everything and when I gave him the information about who I was switching from he told me I was paying $2.79 for a gallon of propane...I thought that was the going price...I was being taken for a ride and didn't even know it. My first fill with Scotland was $1.59 and locked in thru April 2025 at $1.79. That means I'm saving the price of a tank of propane this winter!!! How could I not be excited!!! Jake...you are the best and your company should be proud to have you on their team and I'm greeted with an amazing smile and hug every time I see him!! He comes to our church in Hope every month and helps us hand out food to over 500 people every month,never lets our women workers do the lifting,everyone asks me is Jake coming and the answer is always YES! Scotland is winning bids in our community and changing lives one tank at a time in our little community and we are all winners!!! Now we have Scotland right in our area,great prices,and someone will be there to answer the phone and help people with their needs and always with a SMILE!! We love having Scotland here,knowing they are taking care of us and not THEIR wallet first,we feel like family and not a dollar sign,and we owe it all to Jake Garcia!! And yet another plus...they are here to be part of our community and getting involved in our 4H here,the future of this country,and helping FEED our people out here! Come join this amazing family,make the switch like I did and start saving money and welcome this amazing business to our area! Ask for Jake and learn of all the other products and services they offer!!! Join this amazing family!!!! Don't be afraid of your winter propane bill this year!!!! I can't wait to make a trip down to Alma and meet the people that took a chance on bringing their business to our little communities and help keep our costs down and always looking out for us!! Scotland...I hope you are as proud of Jake as we are up here!!! Can't wait to see Scotland trucks and tanks everywhere this winter!!! Welcome to our community of Hope!!!!! Terri Horning...a proud member of the family!!!