1. Suburban Neurology Group

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Geneva, IL

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Suburban Neurology Group

5.0 (2 reviews)

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5 months ago

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7 years ago

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Joseph Baldino, DC - Integrative Neurology

Joseph Baldino, DC - Integrative Neurology

4.2(10 reviews)
3.3 mi

Where do I begin with my rave review of Dr. Joe? He didn't have a yelp page so I started this…read moreone for him because people need to know about him. A number of years ago, my father, 70 at the time, fell out of a tree trying to retrieve a broken limb after a lightening strike and compressed a disc. It eventually healed but he never quite walked the same. A few months ago my dad, slipped on the ice, fell on his back and got a concussion. He underwent numerous medical tests, all of which came back 'normal'. However, when I saw him 2 weeks ago, I noticed my dad was hardly able to turn his head at all, he had a notable "gate" when he walked and his cognitive ability was not so sharp. I knew other people who'd seen Dr. Joe and like him. I knew he was a chiropractor who focused on more than just traditional chiropractics but I had no idea what exactly that meant. I took my dad to see Dr Joe hoping he could get an adjustment and hopefully help him move better but he got more than that!! Dr. Joe spent 1.5 hrs with my dad his first visit and did a full neurologic evaluation before any chiropractic assessments. He found that the majority of my dad's problems were primarily neurologic, not structural. Because of the traumatic falls my dad had, his brain perceived himself to be in a state of perpetual imbalance. Dr. Joe gave my dad some strategies/tips for mental stimulation and neurologic retraining ... the results were almost immediate. After 2 weeks, my dad is standing tall again, he is able to move and turn like he did 10+ yrs ago and a side bonus, his short term memory has improved markedly! My dad thought he was on his slow decline into old age and possibly Alzheimer's/dementia. Dr. Joe renewed my dad's spirits and gave him a new lease on life! I can't thank Dr. Joe enough for what he did for my dad and our family!!

Dr Baldino is amazing! So knowledgeable about all things involved with the brain. He's helping me…read moreto walk normally after suffering a pretty major stroke. He's caring, compassionate and kind. My experience here has improved my life significantly

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Joseph Baldino, DC - Integrative Neurology
Joseph Baldino, DC - Integrative Neurology
Joseph Baldino, DC - Integrative Neurology

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Lekshmi Venugopal, MD

Lekshmi Venugopal, MD

3.5(2 reviews)
4.6 mi

As a patient of this doctor for over five years, I have always been treated with the utmost concern…read moreand respect by both the doctor and the office staff on every visit and phone call. Dr. Venugopal is a warm, caring doctor who has treated me for stress, anxiety, panic attacks, PTSD and clinical depression. She works closely with me to make sure my needs are addressed in terms I understand. She encourages questions and is very patient. She closely monitors my medication to ensure I am neither over or under medicated. She encourages my active participation in my treatment. I highly recommend her.

Dr. Venugopal is a very good doctor who is very knowledgeable. I also think she is conservative…read morewith medication, which makes her a good doctor (in my opinion); however, her staff is HORRIBLE. I find her receptionist to be rude and lazy most of the time. She refuses to call in scripts and makes me call my pharmacy and make the pharmacist call in ALL requests to the doctor. I've never dealt with an office who won't give the doctor a script request. I find the receptionist lazy and very inefficient. Often, I have to keep calling the office and asking if the refill was called in. I've been told by the receptionist that she will NOT contact me when the script is called into the pharmacy, and I can just "keep calling your pharmacy until it gets there." HUH??!! When I tried to explain to the receptionist that this is a very inefficient way to know when I can pickup my daughter's meds, she replied, "it's the only way, because I don't know when or IF scripts are refilled." Then, "sleepy sounding receptionist" hangs up, and I spend the next 5+ hours trying to guess when to pickup my daughter's meds, and if they've even been called in at all. The receptionist also blames ME when she never returns my calls. When I finally get upset because I can't get the office to call me back, the receptionist says, "I left you a message. You must not have gotten it." This excuse worked the first and second times, but by the 3rd time, it's just annoying. Even when I explain that I don't have any missed calls from the office and NO messages, the receptionist than blames my phone and says "something must've happened." Huh??! No, nothing "happened" other than I can't seem to get returned calls from this office. Today, after waiting for 2 days for a return call, I was told "sorry, the doctor already left for the day, so you will need to wait another day before she can call in medicine for your daughter." So, tomorrow will be DAY THREE that we wait, when this should really take 5 minutes. It might be time to search for other options in St. Charles. As I mentioned, Dr. Venugopal is a great doctor, but if you want to see her, be prepared to fight with her receptionist to get refills, appointments or returned calls (and be prepared to be blamed too). I've had experience with other psychiatrists' offices with my daughter (in different places we've lived), and this office is definitely one of the worst to deal with (because of the staff).

Suburban Neurology Group - neurologist - Updated October 2026

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