I always have a good experience when dealing with this dealership. I bought an ATV from them & it…read moreis the BEST MOST RELIABLE one I've ever owned. I continue to shop there with my discount they gave on parts for life and they get parts for all of our family's toys usually the next day. Good guys there with great prices!

Horrible service. Bought a quad from them that was missing a part, they said they would order it…read morefor me, waited 3 months and still never had the missing part. On top of that their "service guy" fucked up doing the oil change the bolts to the filter housing were loose and was leaking oil. Don't shop here nothing but a bunch of scumbags who think they know what they're doing but really don't.

We had a great experience with the purchased of a used 2011 Regal 2100 from Petzold's Marine…read moreCenter. Our salesman, Jordan, went above our expectations. He is very knowledgeable, helpful, patient, accessible and pleasant. Petzold's completely went through the boat and they were very honest with everyhing. We have been researching boats for awhile and found Petzold's prices, on used as well as new boats, to be the best around. They really work with you and sell quality boats. Thanks to all at Petzold's!

***FALSE ADVERTISING***…read more I live out of state. I went to https://www.boats.com to look for a boat instead of ordering it from a local dealer. (Due to supply chain issues I won't be able to get the boat made this year.) I've been looking for a specific Starcraft deckboat (that Petzolds currently has in stock) for almost 3 months. Even though they advertise through the internet nationally, Jordan's (Salesman) boss informed him they will not sell to anyone that is not local. The reasoning for this is because they want to service the boat. Bottom line... my money was not good enough for them even when I informed them I wished to purchase the boat. I would give their policy and customer service negative star's if possible. I'm sure Starcraft will want to hear this story as well. ~Wil

Kurt is the coolest player in the game. Good guy, solid…read morefamily man, always gotten honest opinions, options and work out of him. Godspeed.

Absolutely the WORST place we have ever used. Total frauds. When they say "get it in writing",…read moreseriously, GET IT IN WRITING!!! Don't let Mark and Karl give you the warm fuzzy feeling that they will stand behind their products as they certainly won't. We purchased a used trailer from them and was told by Mark that it was a VERY reliable trailer. We therefore made the 2 1/2 hour trip from NJ to CT to purchase it and 4 weeks later, when our boat came out of storage and the marina put our boat on it, the whole front axle snapped in half from rust rot that Diamond had covered up. My husband, who is disabled, was not able to crawl under the trailer to inspect it when he arrived. I spoke with Mark extensively on the phone and my husband asked him about the trailer prior to the purchase and he assured us both it is free from defects and is a very sound trailer. What a load of bull. I guess they LOVE taking advantage of handicap people. When my husband signed the bill of sale, the owner Karl said verbally, "we stand behind everything we sell...if you have a problem with anything, I will take care of it". We called Mark and Karl immediately and not only did they try to charge us $600 for transportation back to them as the trailer wasn't safe to drive but only offered $3000 of the $3,700 sale price AND they said they would only apply it in credit toward a new trailer which would cost $4500. Meanwhile, I was accumulating extra storage fees from the marina which wound up costing me $447 . What a nightmare. So we would have been out almost $2K if they would have "helped us out and stood behind their name" as they put it. Yeah, thanks but no thanks. Since we needed to purchase another trailer immediately to avoid more storage fees, we got one locally for $500 less than what he was quoting us for a brand new Venture trailer. A TOTAL nightmare dealing with this company and they didn't even have the decency to offer to reimburse us for any of this!!! I would NEVER EVER recommend this place.

similar (but better) experience to others. I should have read the Yelp reviews first. I rented a…read moreboat from Echo Bay one day and from Gerard's the next. The people at Gerard's were more on top of stuff, but also seemed to be looking to charge for stuff. I had no problems with them trying to charge me for anything but the boat itself was much worse than the one I got at Echo Bay. I will only rent from Echo Bay when I come back.

Last year our Bennington Pontoon has motor issues. Went…read morealmost entire summer without it because Echo Bay couldn't get to us even though we had always serviced through them. Gerards got it fixed for us and delivered it at the start of boating season this year. Great service and staff!

Great place I originally went there for service work on my boat. The service department is like no…read moreother, they are knowledgable/professional and their rates are very reasonable. I am very meticulous about who works on my things and they are spot on after pulling and reinstalling my motor to replace the defective part there was not a spot of grease, oil or dirt. After touring the grounds we joined as members and are now going on our sixth season. Just a wonderful place to enjoy your summer weekends or weekdays. I can't wait for the 2014 boating season to begin.

Honestly couldn't be happier. We bought a Cobalt and became members this year. Customer service is…read moreimpeccable and our sales person, Chris Perry, was extremely knowledgeable and fantastic to work with. Plan on being here for years to come.

Brought 2 small outboards in for servicing that had sat around without be properly preserved for 2…read moreyears. The smaller out board they fixed but charged me more than half what a new one would cost. Had I known that I would have just done it myself or bought a new one. The other one, a Suzuki 15 which was only 2 years old they told me was in horrible condition and not worth fixing and that the repairs would cost over $2K, whereas a new one could be bought for $2800. I am not a professional mechanic and never have been, nor have I ever worked on a fuel injected outboard but in the space of 4 hours and less than $100 in parts, including a injector testing tool I got it running fine. Very disappointed in this company. Not likely to do business again.

I left "exact" instructions on what I wanted done. They did other things (not requested) instead…read more They did a compression check on my motor (not requested) and said it was bad. I did my own compression check. All 3 cylinders were good. They pulled my water separator filter (not requested) and didnt replace the seal or tighten the mount bolts. They left my bilge pump motor running and killed my battery. Not going back there.

Been a customer for a few years now. Customer service is as good as it gets! Paul and the team…read moreanswer all your questions and are happy to help. Quality of work is amazing. Highly recommend!

East River Marine is a Madison Gem. While navigating the Railroad Bridge mid tide or lower is…read morerequired, this small inconvenience also provides excellent storm protection. Paul also provides a level of service rarely seen in this day and age as he will pick up your boat right off your mooring for winterization or service. Easy to find off Route 1 and he shares his location with Beebe Dock and Mooring who are the premier dock builders as well as full service mooring providers on the shoreline. As HarborMaster for Madison I can honestly recommend these 2 businesses as being dependable and trustworthy! Steve Adkins

The owner is just a complete and total jerk in my opinion and that makes dealing with them very…read morestressful and upsetting. Everything is an argument, everything is a hassle, everything is based around it being a problem for him and them. He always wants you to know how much he is doing for you and what a pain you are with your boat. I cannot stand this kind of self-referential person and for this reason I would just never return to buy a boat here. In the end I decided to get a new boat because dealing with this place is so misery inducing and the owner is just too much. You must know that if you buy a boat you need a strong dealer to back you up and with A&S you have the opposite. Run don't walk.

I recently purchased a new 23' recreational runabout & ski boat at A&S Boats. The experience far…read moreexceed all expectations. These people listened to my requirements for quality, performance as well as adequate seating for a large family and friends. We decided on a 23' Chaparral with a 250 Yamaha VMax. (The beast does 59MPH at 5900rpm - Redline is 6000) Massive pulling torque too for skiers) Having been boating for over 40 years and having owned multiple boats, I have much experience regarding overall performance, quality & related customer service. I'd like to say the sales experience was top notch. Having spent about 10 hours with the new boat the thing exceeds all expectations. The motor is a torque machine, a beast and so quiet! The handling is incredibly smooth and stable. The hull is the best I've ever experienced! Overall quality of hardware, accessories and trim are excellent. During the sales process the entire staff (Sales, Parts, Service) was excellent. Everyone was highly communicative via email, phone & text. Very easy to talk to real people who actually care and return calls in the most courteous and professional way. One special event that occurred right after delivery was I "short turned" the trailer and gouged the side of my brand new boat! Ughhh. I went crawling back to A&S expecting to be treated like a burden, having committed such a "freshman" move. Was I ever wrong. Both the owner, service manager and my salesman (Captain Joe) made me feel like a normal human being. They shared equally embarrassing personal stories which really put me at ease. They followed up by putting my boat as a top priority and, working late and extra hours hours (in the middle of their busiest season!!) returned my boat within days looking brand new! If I had been sent to a fiberglass shop I'd have waited 4-6 weeks missing much of the short New England Season. I could go on. In short, this dealer is straightforward, honest, hardworking and highly professional providing the best customer service I've ever received. I highly recommend considering A&S Boats for all your boating sale, service and parts needs. These people are true professionals under the excellent leadership of Mark, the owner.

under new ownership its a totally different place come down and bring your business here or at…read moreleast come back and try it i did and i am very Happy with Arron

I contacted Aaron at Action Marine to repower my older boat. We discussed both the options of…read morerepower and replace. Aaron took the time to review my options between the different manufacturers and models to ensure I got the best option at a fair price. I had several specific requests (some even required a bit of research), and all of my requests were met swiftly and with enthusiasm. I shopped this repower to a few small marine shops as well as Bass Pro and chose Action Marine for good reason. While the pricing was very competitive it was not the lowest. That said the level of service I got and the team approach of getting the job done without "nickel and diming" was more than worth the difference. Great service, and an excellent job was done installing my new 150hp Mercury ProXS. Peter