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Suburban Marine

4.0 (4 reviews)

Services - Suburban Marine

Boat dealers

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14 years ago

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12 years ago

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11 years ago

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15 years ago

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Diamond Marine - 2019 Yamaha waverunner family portrait!

Diamond Marine

(7 reviews)

Kurt is the coolest player in the game. Good guy, solid…read morefamily man, always gotten honest opinions, options and work out of him. Godspeed.

Absolutely the WORST place we have ever used. Total frauds. When they say "get it in writing",…read moreseriously, GET IT IN WRITING!!! Don't let Mark and Karl give you the warm fuzzy feeling that they will stand behind their products as they certainly won't. We purchased a used trailer from them and was told by Mark that it was a VERY reliable trailer. We therefore made the 2 1/2 hour trip from NJ to CT to purchase it and 4 weeks later, when our boat came out of storage and the marina put our boat on it, the whole front axle snapped in half from rust rot that Diamond had covered up. My husband, who is disabled, was not able to crawl under the trailer to inspect it when he arrived. I spoke with Mark extensively on the phone and my husband asked him about the trailer prior to the purchase and he assured us both it is free from defects and is a very sound trailer. What a load of bull. I guess they LOVE taking advantage of handicap people. When my husband signed the bill of sale, the owner Karl said verbally, "we stand behind everything we sell...if you have a problem with anything, I will take care of it". We called Mark and Karl immediately and not only did they try to charge us $600 for transportation back to them as the trailer wasn't safe to drive but only offered $3000 of the $3,700 sale price AND they said they would only apply it in credit toward a new trailer which would cost $4500. Meanwhile, I was accumulating extra storage fees from the marina which wound up costing me $447 . What a nightmare. So we would have been out almost $2K if they would have "helped us out and stood behind their name" as they put it. Yeah, thanks but no thanks. Since we needed to purchase another trailer immediately to avoid more storage fees, we got one locally for $500 less than what he was quoting us for a brand new Venture trailer. A TOTAL nightmare dealing with this company and they didn't even have the decency to offer to reimburse us for any of this!!! I would NEVER EVER recommend this place.

A&S Boats

A&S Boats

(10 reviews)

The owner is just a complete and total jerk in my opinion and that makes dealing with them very…read morestressful and upsetting. Everything is an argument, everything is a hassle, everything is based around it being a problem for him and them. He always wants you to know how much he is doing for you and what a pain you are with your boat. I cannot stand this kind of self-referential person and for this reason I would just never return to buy a boat here. In the end I decided to get a new boat because dealing with this place is so misery inducing and the owner is just too much. You must know that if you buy a boat you need a strong dealer to back you up and with A&S you have the opposite. Run don't walk.

I recently purchased a new 23' recreational runabout & ski boat at A&S Boats. The experience far…read moreexceed all expectations. These people listened to my requirements for quality, performance as well as adequate seating for a large family and friends. We decided on a 23' Chaparral with a 250 Yamaha VMax. (The beast does 59MPH at 5900rpm - Redline is 6000) Massive pulling torque too for skiers) Having been boating for over 40 years and having owned multiple boats, I have much experience regarding overall performance, quality & related customer service. I'd like to say the sales experience was top notch. Having spent about 10 hours with the new boat the thing exceeds all expectations. The motor is a torque machine, a beast and so quiet! The handling is incredibly smooth and stable. The hull is the best I've ever experienced! Overall quality of hardware, accessories and trim are excellent. During the sales process the entire staff (Sales, Parts, Service) was excellent. Everyone was highly communicative via email, phone & text. Very easy to talk to real people who actually care and return calls in the most courteous and professional way. One special event that occurred right after delivery was I "short turned" the trailer and gouged the side of my brand new boat! Ughhh. I went crawling back to A&S expecting to be treated like a burden, having committed such a "freshman" move. Was I ever wrong. Both the owner, service manager and my salesman (Captain Joe) made me feel like a normal human being. They shared equally embarrassing personal stories which really put me at ease. They followed up by putting my boat as a top priority and, working late and extra hours hours (in the middle of their busiest season!!) returned my boat within days looking brand new! If I had been sent to a fiberglass shop I'd have waited 4-6 weeks missing much of the short New England Season. I could go on. In short, this dealer is straightforward, honest, hardworking and highly professional providing the best customer service I've ever received. I highly recommend considering A&S Boats for all your boating sale, service and parts needs. These people are true professionals under the excellent leadership of Mark, the owner.

Suburban Marine - boatdealers - Updated May 2026

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