I booked a "Head Spa Massage" as a birthday gift, and it was the worst salon experience I've ever…read morehad. From the start, Becca handled my hair very roughly, constantly pulling it while detangling. The scalp "massage" was done with her nails and felt painful, not relaxing at all. Everything was rushed and uncomfortable. The blow-dry was just as bad--she mostly used her hands, and the brush she did use was old and kept pulling my hair. I left with my hair still damp and extremely disappointed. This was supposed to be a special birthday treat, but it was simply terrible. I do not recommend this service. Does this look like a "professional" beauty salon drying?

As someone who once went here, spent my hard earned money, I do not condone their use of AI. OR the…read morefact they like to block their PAYING CUSTOMERS when they call out their use of Artificial Intelligence. This company should hire real people to endorse the hair artists they hire. I am very disappointed and will be finding a new salon to go to, as they have BLOCKED me and others on social media. You need a new social media manager who has conflict resolution.