I had been fighting melanoma with immunotherapy for six years and this spring they changed me to…read morechemotherapy. Through the tenuous cancer journey I had always said to my self , at least I have my hair. Well ..... after Chemo...I lost my hair. I didn't want to wear one of those department store wigs that cut off your circulation and hurt so badly or show my bald head to my friends and neighbors but I was at a loss. I only found wig stores on the internet which brought fears of fishing through draws looking for the right look. Ugh. When your dealing mentally and physically with cancer, who has time for that bunk? My daughter found Jennifer on the internet and told me she had Rave reviews. I made an appointment and I'm blessed to have found Strands and Jennifer. I walked in with a ball cap on my head and left with a wig that looked like my hair color and hair style. Jennifer made me comfortable with her caring, informative and kind words. I started feeling this was a solutions place..... not just empty promises. She knows how we cancer people feel, she is an expert on matching hair needs with what is available in the Natural hair market. Natural hair...... not flammable material. Fantastic. Jennifer supplied me with the right styling information and the supplies I needed to look and feel great in my new hair. Every issue was discussed and with the price of the wig , I was given all the items ( wig stand, invisible tape so it won't slip and shampoo and conditioner to wash the wig) to be successful on my journey. Jennifer has fantastic people skills, follow up, and she is knowledgeable about wigs and styling. She has become one of the people I thank God for when I go to sleep. Thank you Jennifer for helping me through this road bump on my cancer journey.

If you're looking for a wig due to a medical diagnosis, or any other reason, Strands and Co. is the…read moreonly place you should go. Jennifer and Julie are absolutely amazing! They are kind and compassionate and walked me through the process every step of the way, to include contacting my doctor for the prescription and completing the insurance paperwork. Jennifer begins with a private session in a quaint home off the main thoroughfares, yet easily accessible. If you're concerned about privacy you'll have no worries here. To begin the session, she immediately puts you at ease with her gentle and caring manner and shares helpful information that she has learned in her 30+ years of providing medical wig services; all of which proved highly valuable to me. She provides a thorough description of human vs synthetic wigs, shares examples of her work, and truly hears and addresses your concerns and desires. Should you purchase a wig, she provides you with a custom fit, color, and style of your choice. Once your wig has arrived, you'll have another private session for the fitting. For me, this was the most important step of the process; for many cancer patients, losing your hair is the most traumatic part of the treatment process. Jennifer was able to minimize my anxiety and the trauma of losing my hair through her kind and empathetic manner. She also provides everything you need for proper wear and care. My wig was such a perfect match, several people commented that I was lucky I wasn't losing my hair. Jennifer understands that she is not just a stylist, she is an important part of your support system. She walks beside you through your cancer journey and will be there for you every step of the way and beyond. The relationship you develop with her is more than just a stylist/customer relationship, it is truly a friendship.

I love working with Sunny. She's absolutely amazing. By far the best wig shop in town. She is…read moreextremely knowledgeable and is extremely adept at curling it cutting it etc. so that it looks the way you want . She started out life as a hairdresser so she really knows what she's doing and does a wonderful job. I lost my hair through a variety of minor medical issues that caused it to fall out and never come back again. But I am not a cancer patient and I do have some hair. The rumor is that she's outstanding at helping cancer patients with their issues, so I can't recommend her highly enough. She's the best!

Really nice and help staff. Good selection. They helped me get some accent pieces for putting my…read morehair up.

Worst customer service ! Hair is old. very rude and I do not recommend. Other stores are much…read morebetter

I was very impressed by the merchandise they had. My first thought was, they so small they not Gifu…read moreget to have anything for me. The hair was Fairley reasonable for what I bought but what I wanted was a little pricey when I know it's way more affordable it Texas... The customer service every good. The men that ran the store was very helpful and friendly. The wigs were very affordable but hey maybe next time. The shelves were stocked neatly. It was easy to maneuver thought the isles.

Love My Hair Do Cant Wait Till It Locks. Very Nice And Comfortable. Prices Are Good To Me.read more

Based on my experience, this is good for something quick or temporary. What I ended up with was…read morenothing like the request made which was disappointing. Adding to that disappointment was the lack of courtesy to communicate in the beginning that she couldn't/didn't know how to do what was asked. Pleasant person but I'm still in search for a professional to visit bi-weekly. Update: (Responding to comment). I think that would be less disappointing if 1)it had been stated BEFORE I made an inquiry once we were halfway through and 2)many of the crochet strands weren't already sliding loose (been tightening overnight). Thank you anyway.

There's is no better place for wigs and hair and the customer service is ABSOLUTELY INCREDIBLE! I'm…read moreapprehensive about wigs because of bad experiences I've had at "beauty shops" they not only help find wigs that look so natural on me but they even help me put it on and measured my head! I left the store with 4 different looks and will continue to come back, ladies and gentlemen this is the store for great customer service and quality products!

Do not go here. I paid for my hair extensions to be fixed and Chineta did a quick 10 mins fix,…read morecharged me 35 dollars, asked me for a tip and then sent me on my way. The next day my extension was broken again, because she didn't actually fix it. I reached out to the salon and they told me I needed to reach her individually because she had been paid already. I told her what had happened and she informed me that she "doesn't do refunds" and refused to give me my money back. I paid $40 for a service I didn't even receive. Do not go here unless you want to pay for someone to be rude to you and not an actual hair service

Amazing customer service! They have a wide Variety of…read morebraiding hair extensions clip in hair products and wigs. They also have a hair salon in the store. The owner is knowledgeable and friendly and helped my fiancé pick the products she needed. Black owned, woman owned business and local Colorado Springs, CO.

black owned, woman owned, beauty supply store with braiding hair, wigs, hair products, and so much…read moremore with the best customer service! the owner was so helpful and knowledgeable I came in to get some braiding hair and I was pleasantly surprised to find out they also have a hair salon in the shop. I love supporting local businesses in Colorado Springs and this place was just that! I had some questions about the best hair for boho goddess braids and she didn't try towel me she helped me pick the best hair.

They have very poor customer service and act like their wigs are top-secret because they're…read moreoverpriced They do not want you to look at the card stock to see what you're purchasing

Horrible store. If you are black, they will follow you around the whole store. Opened a product to…read moresmell it and was immediately yelled at. Owners are rude and racist.