The staff was very nice, everyone smiled and greeted us…read more The room was fine, just what we expected. The gentleman cooking on the morning of April 26 was super nice and made good omelets. We like staying at Hilton because they are consistent.

Unfortunately our stay was not pleasant due to a multitude of issues:…read morePillows which needed to be replaced; bed was like sleeping on concrete with lumps, basketball thumping till 2-3am from next doir Homewood suites, tv could not get a picture, fire alarm going off at 4:30am. Registered complaints ; couldn't fix tv, and "oh so sorry". Sorry does not get you restful sleep.

Probably the staff and their level of professionalism because it gets to a point. Repeatedly being…read moreunprofessional, questioning why I need multiple cards, as a chaperone and coach. Bringing an actual cup of water when multiple people asked they could fill the hot water dispenser.

Our room, 127, was dark, gloomy, dusty, dirty, and depressing even with the blinds open. Perhaps…read moreI'm missing something, but getting a room cleaned around here must take an act of congress. Our room wasn't cleaned one time. We gave up.

We've stayed in the Kennesaw area before, but at another Hampton that is nearby. We saw this one…read morewas in the same area and decided to try something different. We were greeted by a very friendly clerk who welcomed us and gave us our Honors treats. Our room was clean and had all the amenities necessary except a micro wave. It had a small fridge which was nice, but a micro wave would have been handy to have. It is a very quiet location. Breakfast in the morning was fair. The hot offering was eggs, potatoes and sausage. The eggs were tasteless and waterery. They were sitting in water. The potatoes were also tasteless. The sausage was the only thing that was actually edible. We were also disappointed that they did not offer the Fresh Baked Cookies that most Hamptons do. We will return to the other Hampton location on our next trip through.

Hadn't made many trips to the Atlanta Area to see the grandkids because of Covid but generally when…read morewe went, we stayed at the Comfort Inn and Suites at Kennesaw State University. This time we decided to stay at the Hampton Inn Altanta Kennesaw. It turned out to be an acceptable stay and very clean and a lot newer but nothing outstanding. Rooms were very basic, We took one look at the Complimentary Breakfast and decided to go to Cracker Barrell. Biggest compliant is the traffic patterns. Due to a series of roads with concrete dividers, from at least two directions you end up driving two or three blocks before you can find a place to turn around and get into parking lot. Folks are polite and courteous but would not describe them as overly friendly.

Although from the outside this hotel looks nice, it is has kind of fell short for me in terms of…read morecleanliness. We have found hairs in our bed sheets and our shower was dirty as well as the bathroom sink area. Only staying 2 nights and I'm sleeping on top of comforter with my own blanket from home. All other areas of the hotel are nice and clean from what I can see other than dead water bugs near the parking garage area, but it has been raining a lot in the area this week.

Staff was very friendly and helpful. Meeting space was clean and meet all of our needs with…read moreprojectors etc. Hotel room was clean and modern. Wish there was more of a mini fridge than just a drink cooler. Hotel gym is excellent- multiple treadmills and ellipticals, a peloton bike, clean and great condition dumbbell/kettlebell/medicine balls!

I stayed at this location during a work trip due to its convenience to my work location and Im so…read moreglad I did. I haven't frequented an Embassy Suites in years and this one was surprisingly very modern. The room was spacious and very clean, the bed felt like sleeping on a cloud! The hotel had the best breakfast - full omelet bar and so many hot choices. Waffles, bagels, and fruit were also options but they had full staff cooking and everything was included with no extra fees. They had a Ruth Chris in the hotel as well and free happy hour drinks every night. I will definitely recommend to my coworkers and will stay here anytime I visit for work

Breakfast was terrible Rooms old and dated not worth the…read moremoney !!! Stayed several days with no improvement on breakfast usually embassy suites has a outstanding breakfast Also Ruth Chris is very over priced and average food at best

Never booked a stay and my card was charged. I am trying to dispute through my bank as my card and…read morewife's info was stolen. Will win the dispute but shouldn't have to. They refused to refund said we were no shows

I'll agree with Shirley - the walls are not nearly as insulated as they could be. Because I had…read moreread the review first, I knew in advance to bring my earplugs and so the only noise was from the housekeeping staff in the morning. A comfortable "suite" style room with a mini-kitchenette area that had a fridge, coffee maker, microwave and sink, a decent size table/work area with a comfortable chair. The bed was good and there were plenty of pillows. Odd floor plan with the bathroom all the way in the back with sort of a button-hook turn to enter. The vanity area is separate from the toilet/shower. The shower has that great curved shower rod that I really have to install in my own place! Free wi-fi worked great and they do have a hot breakfast in the morning, but I skipped it.

Check in was one of the most pleasant experiences we've ever had. I wish I would've gotten the name…read moreof the girl at the front desk, so kind and sweet. We opted for a 2 BR queen suite. We had 3 adults, 2 teens, and a small dog traveling. Our room was exactly as expected and worth the rate charged. The room was clean and stocked with promised amenities. Room could've used a bit of an 'air freshener' in it...just had a little bit of a stale or possibly a 'pet' odor, but being pet owners we know this comes with the territory and was not put off by it. If we take this route for our return trip, I will be certain to book a stay again in two weeks. I believe we've found our "go-to layover hotel" for our bi-annual florida trips! Thank you.

This place is horrible. We paid for a 1 bedroom suite and when we arrived the room had an order…read moreand was next to a noisy elevator. We asked for another room and they gave us one across the parking lot and we had to schlep our stuff back to the main building. When we got to this room the temperature was really hot so we turned of the heat and unpacked. Then we discovered why it was so hot. The window was open and half inch and would not shut. So we had to go to the desk once again. The front desk never apologized but he gave us a third room. We unpacked and went to dinner. When we returned we realized that the heat didn't work and it was just blowing air on a night when it was 21 degrees. Besides our room problems there was lots of garbage on the 2nd floor stair landing and the window there would not shut either The quality of Marriott properties and service has gone way down. I am a Marriott gold member and I have had reported a few other incidents on the website and never received any kind of response. I suggest Staying at other properties

The breakfast beverage dispenser was mislabeled this morning. The slot marked as "zero-sugar…read morestrawberry-kiwi" was actually dispensing regular cranberry juice cocktail. I drank a full cup thinking they added more syrup than usually before realizing it was the wrong drink. This kind of mix-up could cause real problems for guests with diabetes, food allergies, or medical diets (for example, those managing epilepsy with ketogenic diets). Also, it won't let me upload the photo here for some reason, but there was a roach nymph in my shower.

A great hotel if you need somewhere to stay in Kennesaw. Very spacious clean rooms. Big fridge,…read moremicrowave, and even a dishwasher! Comfy pillows with a great bed and a nice living room area. The breakfast is good, the bar is great in the evenings. Staff are all very friendly and helpful.

We've stayed at the Holiday Inn Express multiple times, and every visit has been nothing short of…read moreexceptional--largely thanks to the incredible hotel manager, Lyn. From the moment we arrive, our names are always warmly displayed on the welcome board, and it's just one of many thoughtful touches that make this place feel like home. Lyn consistently goes above and beyond to ensure our stay is comfortable, safe, and welcoming. I even brought my newborn baby here because I knew we would be well taken care of and in a secure environment. The hotel has always maintained high standards in every aspect--from cleanliness to hospitality--and it truly shows. We're currently in the process of house hunting and chose to stay here during this transitional time because of the exceptional service we've come to rely on. From Lyn's outstanding leadership to the friendly breakfast staff, attentive housekeeping team, and dedicated groundskeepers, everyone reflects the high standards she has set. We're sorry it's taken so long to write this review, but we couldn't recommend this property more. The hospitality here is top-tier, and we're so grateful to have found a place that feels like home during this chapter in our lives. Highly recommended!

I stayed at this hotel and was appalled by my stay. The photos I took speak for themselves…read more Originally, I was given a key to my first room. As soon as I walked in, there was a bag with trash in it sitting on the desk in the room. The toilet was dirty and needed the bowel scrubbed and the trash can was full of trash and not emptied. I promptly went to the front desk and the attendant acted like he couldn't even care less. He did give me the key to another room and these are the pictures I took from the second room. The bed wasn't made and had unidentified spots on it, the room phone and remote were disgusting, there was a used diaper from a previous guest in the trashcan, the tv was dirty and had something stuck to it, the AC unit was cracked and severely aged, bathroom countertop was filthy, the door didn't fit in the door frame to seal the room from the hallway, and there was exposed wiring in the room. Not sure what the problem was with this hotel, but I won't be back.