Communication was excellent. Service was great. I highly recommend it for people who do not have…read morehealth insurance.

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

I am very pleased with FAU Medicine. The initial phone call, waiting room experience, nurse consult…read moreand meeting with the doctor were all wonderful and experiences and exceeded my expectations.

Not sure what happened with this office. No one ever answers the phone. I need a referral. I've…read moreleft multiple voicemails. I called and never spoke to a human and the recording repeated itself every 10 seconds which was irritating for 25 straight minutes, just to be hung up on. I can't recommend them anymore as this is an extremely important situation I need help with and they just .. won't.

Finding a doctor you click with is difficult. I was lucky enough to have had a wonderful primary Dr…read morefor eighteen years. My employer changed insurance carriers and my Dr did not accept my new insurance. So the search began for a new Dr & being extremely picky and somewhat of a hypochondriac who has a need to Google everything, I needed to find someone who understood me. I bounced around a bit & I was never happy, that is until I met Dr. Alexandra Santini, M.D., FAAFM who is with the Personal Physician Care group. Not only does she accept my insurance but I feel she understood me; without thinking I needed to be baker acted with my obsession with Googling every symptom I have & then of course thinking I had some rare medical condition. The state of the art facility features in-house lab work, digital x-rays, EKG and echocardiograms. I had an EKG and it was so nice having it done right there in the office. I'm going back for lab work & the lab is just one door over. I love the convenience of having everything in one office. I didn't indulge, but there is a Keurig coffee maker in the waiting room & I overheard someone saying they have tea k-cups too. I found Dr Santini to be kind, caring and warm. Dr Santini also has a great personality and she made me feel very comfortable. It feels so good to have a new primary who I feel comfortable with. Checkout their website: www.ppcare.net. You can make appointments, take a virtual tour and read each provider's bio. There is also a patient portal where you can set up an account and access your records online. The office is on the south side of Linton Blvd just a few feet east from the intersection of Linton and Military Trail. Poppy's is next door if your looking to grab a bite after your appointment. The receptionist was very helpful with my insurance, the nurse taking my vitals was friendly & making an appointment was easy because they actually answer the phone. The patient checkout person was relaxed and very friendly. She was juggling a few things at once yet she remained calm and always had a smile on her face. A real smile, not a fake one and I can tell. The beautiful thing about this office are the people who run it. Every person I encountered was warm and caring.

I am a 58 year old that has been a patient of Dr.Roy Cohen from Dr Santinis Group for 15 years. Dr…read moreCohen retired last year, and I started to see Dr. Santini i am disabled, and house ridden. I have several major disabilities. I am an extremely respectful person, and Im not a complainer, but I will voice my opinion if I'm wrongfully disrespectEd. I caught Covid at the end of December. I had a fever for a couple of weeks (among some other symptom). The second day after I got the virus, I was in line for two hours at MD Now (Urgent Care) getting tested. After a week of having a fever I called Dr Santinis office and left a message with the Pa. After three days, ( on a Friday) the PA called me back to tell me that Dr Santini hasn't replied to my message yet. So I made a virtual doctors appointment. At the time of the appointment she telephoned me which in the past she made it a big deal to use virtual FaceTime through a physicians network. I explained to her what I had and testing positive and a controlled pain medication I've been on for many years not really keeping my fever at bay. She then blew up, and demanded to know who gave me that medication. She got very hostile. Then she said "Oh, I see your very heavy." (I am what I am, it's hard to lose weight when you can't move around very much, besides what does that even have to do with anything)? Then she said, if you feel you need an xray or anything else go to MD Now and get it, don't come here. And besides, it seems like your on the mend. She was making insults and she didn't even read my chart to see who I was, and why I take a lot of medications. I've been to her seven times, and each time I ask for a refill on my medication, it's like pulling teeth. Needless to say, I am switching to a different group of Doctors. Even if she was having a bad day, shouldn't you look into a patients chart before making accusations? I see the PPC business office reads these, but they seem to only reply to the positive reviews. Ive been with you for 15 years. Would be nice to get a response!!!

I went to Revival Health Services on Friday for the first time on the recommendation of both a good…read morefriend and my daughter. I was greeted warmly and given an iPad (with a keyboard) to register. The office was lovely and clean. I did not have to wait, which was great because I was pretty sick and feeling awful. I was seen promptly by Orly Matheson. (She is a PA) Orly was knowledgeable and professional but also warm and very kind. It turned out I was suffering from a kidney infection. Orly provided swift care including an antibiotic injection, an injection for pain and a prescription for oral antibiotics. I am 100% sure she saved me from having to go to the hospital. Much to my surprise, I got a phone call that evening from Orly checking in on me to make sure I was not feeling worse--in which case she would have recommended I go to the ER. She also called me on Saturday. I received an unprecedented level of care at Revival Health. Needless to say, this is now my go-to facility for Urgent Care needs for my family and I will also be going to see Orly as my primary care provider.

From the owner: Revival Health Services stands out with extended hours, comprehensive care for all ages, and a…read moreholistic approach to wellness. Our in-house labs ensure quick testing, and we have a close relationship with an imaging center for any advanced needs. With flexible payment options and compassionate staff, we're your top choice for quality healthcare. Choose Revival for convenient, comprehensive, and compassionate care.

Clean comfortable and not backed up (uncrowned). Lady at front desk been there since before I had…read morefirst appt, over 25 years ago. She is very kind and diligent in the check in process. All staff pleasant, polite and knowledgeable. Dr Mary is a saint. She reads all past records, listens to current situations, talks about resolving challenges and prescribes meds that address conditions. I am grateful Dr. Mary explains how they work as well as why they do not result in tolerance. I am 90% better. I know she will help me to 100%. Mary sends referrals immediately and knows which doctors will best meet my needs. Dr Robert is just as wonderful in all those areas. So grateful to be with them. TYPE OF CARE: Asthma (now cured), Eosinophilic Esophagitis (EoE) (cured after referral to GI Specialist and upper gastrointestinal (GI) endoscopy performed and esophagus expanded during procedure, difficulty breathing during exercise (all-gone) and blood work-full testing across the spectrum to identify areas of concern. Blood pressure - after trying amlodipine, then losartan, each could not bring readings down. Finally, they prescribed both at once with a lower amlodipine mg and they found the solution to my high bp. Have have had normal numbers since.

From the owner: Palm Medical Centers is a senior primary care provider with many locations throughout Central…read moreFlorida and South Florida. Palm Medical accepts most Medicare Advantage plans. We invite you to Discover the Palm Medical Experience. Palm Medical is guided by the belief that everyone deserves healthcare with genuine kindness, with attentive doctors and staff that listen to patients and build relationships to improve quality of life. Palm Medical prioritizes convenience and offers minimal wait times, same day appointments, in-house labs, prescription delivery, specialty referrals coordination, a 24/7 care team and more. Palm Medical has serviced thousands of patients with 98%+ patient satisfaction. Come join the Palm Medical Family.

Dr. Alvarez is great--thorough, listens, etc. However the office staff is absolutely ABYSMAL!!…read more Scheduling is disastrous. The waiting room is generally packed because they schedule patients 15 minutes apart--that DOES NOT work and is incredibly disrespectful to the patients--suggesting their time has no value. I walked out today after waiting 30 minutes during which not one of the 10 patients sitting in the waiting room was taken to an examination room. Unacceptable. The office staff should have the courtesy to call ahead and let patients know how backed up they are and give the opportunity to reschedule before making the trip for nothing. Let me just add that the girl at the front desk always has a sour look on her face and that also comes across when speaking on the phone - - that is on the rare occasion that the phone gets answered.

Dr. LUIS is amazing! He is very knowledgeable, warm and friendly. He is the the best doctor I have…read moreever had. I highly recommend him.

Dr Matilsky is ineffective at dealing with side effects and adverse reactions of the pellets. She…read moregaslights you when you have a clear problem as a result of her treatment, She also does not titrate the HRT and doses way more than she should. Be extremely cautious using this doc. I will not use her anymore.

I am a nurse for many years and have seen quite a bit. Dr.Matilsky is really a gem. One in a…read moremillion. She listens is patient and kind, Not to mention she truly changed my life!!! Thank you!!

Dr Winkleman is thorough, patient, with good clinical reasoning. The office staff is attentive and…read moreefficient. Highly recommend!

Billing issues and unapproved claims with NO help from Winkleman and this office has the worst…read morecondescending front receptionist Linda who is rude, will speak over you and serve nothing but attitude. What kind of person like that works in a doctor's office?? Very off putting to say the least. I was experiencing a billing issue from 2020 where additional info was requested by FL BLUE from the doctor in efforts to approve the claim. My insurance sent me paperwork stating my primary care physician did not provide adequate documentation to approve a claim. Winkleman assured me that my blood work for testing if I had the breast cancer gene would be taken care of and approved. I contacted their office for help, to have assistance as that's where the lab Quest AND the insurance company FL Blue directed me. To my plea for help, Linda was immediately on the defensive, got loud and argumentative like an unprofessional teenage girl. I had a Quest supervisor call he/Winkleman office to explain the situation, Linda told the Quest rep said she would help by sending the paperwork to FL BLUE appeals, a week later FL BLUE calls to advise the paperwork is illegible and missing critical info? I firmly believe she intentionally sent paperwork that wasn't even filled in to be a hemorrhoid of a human. Winkleman also was resistant to help because she "didn't get paid for the service," and kept trying to hot potato me back to Quest which was NOT correct guidance. Her office was at fault for not submitting the paperwork needed for approving the claim in 2020. I even showed the doctor the paperwork from FL BLUE where they advise they need the paperwork from "my primary care physician" but even today, the FL Blue agent that I asked to 3 way call this office, the agent flat out said she was shocked at the "behavior and aggression we were met by with Linda picking up the call." Unacceptable and Linda should be embarrassed of her mess of an attitude. Dr. Winkleman should also recognize what an embarrassment of a representative she has at the front line of her office. Apparently the oaths these doctors take is meaningless and they only have $$$ in their hearts.