We have enjoyed staying at this hotel multiple times over the past year and a half. By far superior…read moreto the other hotels we have stayed at. The staff is excellent, warm inviting and friendly and they take good care of the hotel as evidenced by the hospitality, cleanliness and value that you receive when you stay here. They are continually updating the rooms and are very comfortable. I find the mattresses and pillows of a fine quality. The rooms are clean and comfortable with very good air conditioning and heating that's not too noisy to sleep peacefully. Plenty of space to unpack and enough room to sit comfortably. They provide a workout room and a nice pool. Their free breakfast consists of good tasting coffee, orange and other fruit juices, cereal, toast (white and wheat), danishes, make your own waffles, eggs, bacon and sausages, yogurt bagels with butter cream cheese and strawberry and grape jelly. Checking out is easy, last stay i overheard a customer praising the front desk manager for providing a wonderful experience and value! I will always stay here in future trips to the area!

As a hotel I had no problems, but after staying here and not using my card anywhere else for the…read moreremainder of my trip I had 2 fraudulent charges one just happened to be from where the lady that checked me in said she had just moved from!!! 1 of the charges was an Autozone in Mississippi for over $200. Then, I guess she needed some papers drawn up, so she thought I would pay for those too for over $1200!!!

The whole hotel stinks like sulfur and air freshener. Our room was visibly worn out and dirty…read more Smudges on the mirror, an old opened bag of chips stuffed in between the bed and nightstand. It smelled moldy. The toilet had a leak that they put a bucket under to catch. It overflowed over night onto the floor. The breakfast wasn't edible. The coffee machine didn't work and everything was dirty. Rough stay. Not worth the $140 at all.

I'm not sure why this place has such low review ratings because me and my boyfriend definitely…read moreenjoyed this stay. The front desk gal was very friendly and welcoming! The room was clean and didn't smell. Very very good price. One day we woke up too late for the room service and we asked for some extra towels and they delivered them to the room and took out our trash while we were out which was great!! Definitely would stay here again!

Very disappointed with the breakfast communication and lack of follow-through…read more I stayed at the Fairfield Inn & Suites in Rockport and, unfortunately, one of the things that really bothered me was the way the breakfast information was handled. About a week before our stay, I contacted the hotel because I had seen online that they offered grab-and-go breakfast bags and that they were available as early as around 5:30 a.m. Since we had plans that required us to leave early, I specifically asked if the grab-and-go bags would be available around 5:00 a.m. I was told that they would be available if we requested them. I even responded that we would like a grab-and-go bag around 5:00 a.m., and the employee confirmed that was fine. Because I had received that information directly from the hotel, I planned accordingly. When we arrived and checked in, I made sure to request the grab-and-go bags again so there would be no confusion the next morning. I was once again told that it was fine. Then, the next morning, when I went down to get breakfast, I was told by a man at the breakfast area that the grab-and-go bags were not available until 7:00 a.m. This was extremely frustrating and inconvenient. I had specifically contacted the hotel in advance, asked a very direct question about the early breakfast, received an answer, and then confirmed the request again when we arrived. If I had been told from the beginning that breakfast or the grab-and-go bags would not be available until 7:00 a.m., I could have prepared for that. Instead, I relied on the information provided by the hotel and ended up without breakfast when I needed it. Things happen and I understand that schedules can change, but there should have been communication about that change. What makes this especially frustrating is that I didn't just assume the bags would be available--I went out of my way to ask ahead of time and then confirmed it again at check-in. The room and our overall stay had some positives, but this experience was genuinely disappointing. If a guest takes the time to call ahead and confirm something as important as early breakfast availability, the information given should be accurate. At the very least, if the information changes, the guest should be notified. I would have gladly made other arrangements if I had been given the correct information. Instead, I was left having to wait much longer for food because I trusted what the hotel staff had told me. That was an unnecessary inconvenience and definitely affected my experience with the hotel.

Very disappointed on our stay. I booked this place because it was by Marriott and I figured it…read morewould be nice. To start, driving up to the parking lot, I was confused, I thought I was driving up to an abandon building. The landscaping was inexistent, grass was tall and overgrown, the outside of the building's walls were full of mildew and rust, there was a rusty broken light pole laying in the parking lot, then I saw where it came from and there were exposed wires hanging out. I tried to look past it and figured it would get better. Well upon checking in I was charged $20 per day for a total of $40 for incidentals on top of the amount due. Nowhere on the website did it state this. I can understand maybe $10 a day but $20. Then when we got into our room, it smelled musty, there was hairs on the bed, the comforter had like a blood stain on it, lightbulb missing from one of the lamps, the room just didn't feel clean. For my kids sake, I didn't say anything. That evening we went to the pool for a while, that was another health hazard. Pool looked like it hadn't been cleaned for a while, the chair used to help disabled people in the pool was broken with exposed circuits on the controls, some sort of pipe sticking out of the ground with wires hanging out of it by the pool, the picnic area was trashy and weeds growing everywhere. When we tried to go back inside, our card key did not work to get back in either of the two doors. We had to knock and get the desk clerks attention to let us in. Then he tells us, oh yes the doors do not work. So that was day one, on the second day we went for the hot breakfast which was mediocre at best. Coffee was cold, juices were warm, food was meh. When returning to our room our key did not work to get back in. I had to go twice to the desk to get the keys reactivated. Last but not least, the ice machines on the first floor are not working, the stair wells and hallways are very dirty. Now for the icing on the cake, at check out I was charged another $40 instead of giving me my original $40 I was charged for incidentals.

I didn't spend much time in our room except to sleep. We maybe spent a few hours during the day and…read morethen in and out to explore around town and go to the beach. The Air was cold, the shower was warm, but there was lots of rust in the shower and tub area and not as clean as I would have liked it to be, but still that was fine. The bed, bedding and pillows were all clean and comfortable but we booked Room #320 and I kept waking from my sleep feeling like I was being watched. A little two creepy for me! I Begged my husband for us to switch rooms, but we were going to be there for 3 days and then off to our next location. So we just stayed in the room we were in. Let's just say I didn't get much sleep. I never really quite experienced anything like that before and thought it was pretty bizarre. Also, the breakfast fell a little short. There were not many options and not much of a variety for kids.

Very nice stay.. Room is very clean, I checked in late on the night of a possible hurricane going…read morenear the area and Kyirn was extremely polite and helpful and made it very easy to quickly get me to my room.

Place was actually good for what it is, they offered breakfast and it they had a variety for adults…read moreand kids, pool is small but clean, the rooms were clean as well only thing the bed sheets didn't seem like they were changed out there was another persons hair under my pillows. The reason I am giving this place 3 stars is because of their deposit, it was not mentioned while booking online and it takes a couple days to come back to your card.

This place has the worst customer service ever!!! Apparently the whole family works here and acts…read moreas if we walked into their house ( front office) asking too many questions. The rooms are disgusting just like their attitude. They should really train their staff on customer service. They deserve 0 stars!!!

This is now our "whenever we go to the coast place". We've tried other places and always come back…read morehere. The rooms are clean and roomy. The staff is what makes it great though. From making the reservation to checking out they are friendly, helpful, and folks you would like for neighbors. For a pet owner the location is great with large grass areas towards the back of the hotel to the northwest and southeast. Many of the other guests are working in the area. What does that mean? No late loud guests or parties, no parking lot problems. Always a pleasant short ride to Mustang Island or over the new bridge to Corpus. Just finished a week stay and looking forward to next visit!

Overpriced for the basic comfort. Staff overall very…read morehelpful. However, major deal breaker: COCKROACH in bed!!! Thank God, it was the morning before check out... I guess since the units have kitchenette, which can be very convenient, the food attracts pests and because the cleaning happens only once a week...!

Now reopened with new management and remodeled. Beautiful…read moreand very clean suites. It was opened just last week! Lucky for us. They offer free laundry. But because of the Covid, gym is closed but pool is open!

OMG!!! First, let me start by saying that I'm not a Wyndham customer and after the experience I…read morehad at this hotel (or should I say motel) I will NEVER be a Wyndham customer. If I could give 0 stars, I would. My fiancé and I made reservations for this hotel because this is where the wedding party was staying. Our reservations were made months in advance, credit card info given and I received a confirmation number. We make the drive from Austin, TX to Aransas Pass, TX for a wedding. We get to the hotel and they didn't have our reservation (although I gave them my confirmation#). I told the front desk clerk, she looks in the computer and nothing. At this point I'm not a happy camper (for those of you who truly know me). I politely told her that as a consumer this is not my issue, so you need to fix it. After a few minutes going back and forth with this person (didn't see her name tag, not sure if she even had one on). Her resolution: We don't have a queen size room, well we do, but not for the number of days you want. So I can give you a king size room and charge you the regular room rate. WRONG ANSWER....not happening. I was quoted a price of $72.25 and that's what I expect to pay. Then she tells me well I can give you a 15% discount which meant we would pay $93.50. At this point, I'm tired of arguing with this person. Fine, we get the room and OMG!!! This room is HORRIBLE. It is FILTHY, the furniture and floors are dirty. Thank goodness we brought our own sheets, pillowcases, blankets and the most important Clorox Wipes. So you mean to tell me without the discount I would be paying more than $100 for this type of room? Prices are crazy for how this hotel looks. Once I figure out how to post pictures, I will post pictures of our room. Oh...this saga gets better folks, let me tell you. So we spot the happy couple in the lobby and advise them of our experience, come to find out, this happened to 3 other couples who made reservations. We should've been like the smart ones and got a room elsewhere. Needless to say, if we ever go back to the Texas coast, we will not stay there. I guess this hotel figures since they're one of the "elite" choices in this small town, they can treat people anyway they can. Well they cannot and I will not let them. If you want to leave feedback on the Wyndham's website, you only have 450 characters to do so. REALLY?!?!? This makes me think they get way too many complaints so they've only allowed a small space for your complaint.

Had power outage, sons and I went for 4 hrs due to me being attacked by bed bugs, lips are swollen…read morelike a botched lip injection, ended up in ER cause swollen throat, I use to work there I KNOW there's times no detergent is used. Kelly was amazing Nicole should find a new profession she has no customer service skills at all!!! ZERO STARS!

Shirley coleman director of sales took really good care of me when I came in.let me check in early…read morehelp me with everything she could she saw was traveling all day so she helped me get a private Suite that was quiet I haven't had such good customer service in a very long time highly recommended