My wife got her hair cut by Anne, who did an incredible job. She made sure we were taken care of…read moreand went out of her way to help us. I've never experienced better customer service anywhere in the Fox valley. She has definitely earned our business. If you're considering going here, definitely do it! They will make sure you're taken care of, and you'll leave happy for sure.

Jaci helped me take the jump from a Bob to a Pixie. She did an amazing job! Jaci requested photos…read morebefore the appointment and listened to what I wanted It has been a long time since I left a salon feeling pretty and Jaci made that happen. She is very talented and and knows her craft very well.

I called on 3/19 to make an appointment for my mother's birthday 3/28. As directed during the call…read moreI sent texts of the haircut styles we were looking at. During the conversation I was told we would get booked for my mother's birthday, she would show the photos to stylists, find the best fit, and return my call shortly. By 3/25 there had not been a call back so I text the number asking for an update. The following day 3/26 I received a response "Hello! I'm so sorry-I missed a message from the girls and I didn't realize. I've also had a sick little one so I'm so sorry for the delay in responding. I thought someone was reaching out to you but they had asked if you want it done on the 28th or just before/around that date? We don't have availability on the 28th Again, so sorry about that!" I responded understanding stating "no worries, things happen" and asked if they had opening the next two days. Then on 3/27 I received a response that they had no openings. If this is how you operate a business, shame on you. I found a better salon where someone stayed late just to take good care of my mother on her birthday after you seriously dropped the ball. She looks wonderful.

I've been going to Kasey for years now and she truly never disappoints! Kasey is both friendly and…read moreprofessional, and she always has the best suggestions for what to do with my hair. I always leave my appointments beyond happy with the work she did! Highly recommend Kasey:)

The person I have seen for the last two years I was told is booked up even next week she is booked…read more Receptionist I feel isn't doing her job. She didn't ask me my name just said she is booked up.

I hope I did this right as I left a tip regarding there specials but I think my review is covered…read morein there also. I will say my stylist becki was very informative, took time to go over hair color swatches and books before we started, gave me free samples of hair product to try and the price was not outrageous. I recommend to any who are feeling like trying something different but unsure, she will take time to help you decide. :-)

They deserve all the stars. First off- they fit me in day off. That's was AWESOME as I'm in a…read morewedding at the end of the month. Immediately upon walking it, there's a station to sanitize and disposable masks provided. All the employees where them 24/7, however clients may need to remove them depending on the service they're getting. However, they make it clear that it's a personal choice. The place is clean and cute. I came in with box dye bleach blonde hair, patchy, and roots showing. Even though it was obvious my stylist was a newer employee, she took every step to make sure I was comfortable. She explained the entire process and her reasoning. Before she moved on to another step in the process, she referred to her manager (maybe owner?) to get a second opinion. I appreciated that considering I was nervous because she was working with newer box dye. Between these two incredible ladies (I can't remember they're names - one had an incredible buzzed pixie cut and the other had think curly hair, who I think was the owner/manager) they transformed my hair. They both told me straight up what would work and what wouldn't, but what I liked was that for every idea I had that they weren't so sure about, they suggest a great alternative and why they think that. They're just so nice and personable! I would recommend to anyone. The prices where more than reasonable for the service and customer care (I was asked if I needed anything at all, down to a hot chocolate multiple times). I believe the service I got was called something like a Color Corrective, which was $64 a hour (if memory serves). When I asked for a trim, this incredible stylist actually listened. She did exactly what I asked. All in all, I had my roots touched up (they weren't bad), shampoo/conditioner wash, toning treatment, blow dry, lowlights foil added, shampooed/conditioner, trim off dead ends, blow dry and light style. All this cost about $180. They offer so many more services too! Customer Service 10/10 Cleanliness/COVID Precautions 10/10 Stylist 9/10 Atmosphere 10/10 Honesty With Clients 10/10 Worth the money (9/10) Quality Products 10/10

I absolutely love my hair and my daughter's as well. Very knowledgeable and such nice staff. Also…read morean overall great atmosphere. I love that they truly listen to what you want and were even able to start fixing previous salons mess. I'll absolutely be back and will be referring everyone I know! So glad we found you!

I'm upset about my experience at this salon. I was very excited to get my hair freshly cut along…read morewith a relaxing shampoo and condition, but my stylist didn't even shampoo or condition me..didn't ask, didn't initiat. I was confused because I've never gotten a hair cut without a rejuvenating wash. She also cut my hair pretty bad.. I have longer pieces sticking out of the bottom of my hair length. Not to mention it was also a $40 hair cut with a generous tip. $40 for uneven hair and zero fancy hair products, not even a wash! Maybe I was just unlucky. I'll be going elsewhere from here out.

My stylist Kevin did a Brazilian Blowout and face framing on me today, and it was the best haircut…read moreI've had. I was nervous about the blowout because of the things I've read online, but when I got there he walked through what was going to happen and what items where in the Blowout and reassured me. Kevin was very professional and double checked his work. I would definitely recommend Kevin to anyone looking for a haircut you'll love!

I've known Angela forever and her skills are amazing! If you need your hair done this is the place…read moreto go!

I am not a local, so taking a chance on a new salon was scary! I needed an updo for a wedding! I…read moresaw Angela and was very happy with the results! Great prices, great value for what you get and flexible scheduling. I would definitely recommend. I am headed to another wedding in October, I definitely plan to return!

Lovely salon with very friendly people. I was from out of town so did not know the area and was…read morevery pleased to find this salon for a blowout.

IVE NEVER BEEN IN THE STORE, however!!! I've been looking around to find a place to buy a candle…read moreI've been eyeing online. I don't trust scent descriptions online (who does?). Well, I had seen that this salon carried the candle brand I was looking for and called to check. Despite not having the exact candle I was looking for in stock, Sienna was such an amazing person and literally checked to tell me which of the ones available were the best smelling. I know it was such a strange thing to ask, but she was so sweet and such a help. Honestly, 10/10 customer service and I absolutely trust her on her decision despite never having met her.

Always welcoming, very professional, listen to what I am looking for. Hot towel on my shoulders…read morewhen I sit down is a great added touch.

I gave this salon 2 visits before reviewing. I had 2 cuts by the same stylist Sam and my…read moreexperiences both times were mediocre. She was more interested with what was happening to the person next to her or conversations across the room than making me feel comfortable. I felt unwelcome because I wasn't a regular customer. Stylist talked more about herself and her hair than asking about me. Won't be back.