Heather did a great job on my hair yesterday. I have a ton of thick curly and wavy hair that can be…read moredifficult to tame. Masks are worn and they socially distance which is great. Heather was thoughtful and discussed what I wanted and followed through. I will definitely be back.

I had a specific request for my hair cut. I spent MONTHS growing it out. I wanted a layered shag. I…read moresaid cut it so if you hung me upside down, my hair would be straight across the same length. I asked if she could do that. She said yes. Well now I have to spend $ at another salon to try to fix it before a special occasion next week.

Awesome salon! Finally found an awesome stylist who knows what she is doing. Ask for Jill!read more

Loved my first experience here today. After Snowmageddon happened, I was rescheduled with a…read moredifferent stylist, Mandie. Immediately upon meeting her, I knew I was in good hands. She also has thin, fine hair and knew what to do with my tired, lifeless head of hair. She fully understood how to cut/layer and style my hair to add fullness. My blonde was perfectly cool and ashy with a lowlight to add dimension but grow out naturally. I truly feel like she took her time and knew exactly what to do and why based upon my specific needs/wants. The pricing was told to me up front after my consultation, which is awesome. In general, it was a relaxing adventure and I am walking away with fabulous hair and a lot more confidence. I will be back.

My g mama did an excellent job on my hair.I would recommend anyone to go to this hair salon. P s g…read moremama is the owner of the shop.

i have a big head so i needed small braids but not tiny braids . i asked for 16 STRAIGHT back…read morecornrows but some of them went off to the side and there were 23. we agreed on one time but i was talking to one person who said they agreed on another and ended up having to wait because the person i was talking to was NOT the person braiding my hair . we agreed on one price but she asked for a different price ?? the braids were neat but not fed in or knotless . and they were so tight i got bumps on the front and some of my edges came out. I AM NOT MAD just a lesson learned . thank you .

There is no one else to go to for a better cut and color! Rachel is a total pro, highly technical…read moreand a wonderful human being. I've been looking for a stylist in Tennessee and have had no luck until I found Rachel. I'm with you for life! Thank you so much.

Rachel is a skilled stylist. Private and clean salon. Does a great shampoo with organic product…read moreline.

Thanks, Yelp. It's because of you I found this place…read more So I really couldn't wait until I got back in town to get my haircut. I did some digging and found that this place was just a few blocks from my hotel. I booked an appointment online and met with Keegan to get a fresh cut. I pulled up some old pics to give him an idea of what I wanted. After some collaboration we sort of kept things where they were for me with a few minor changes based on his suggestions. I'm pretty picky about my cuts and I was quite pleased with his work. I can't say I'll plan my haircuts around work trios to Knoxville but if it turns out that I'm due for a trim while I'm in town, I have no hesitation of going back to see Keegan.

Excellent service. My stylist is Keegan and he cuts and styles my hair like no one could! I also…read moreappreciate that he has been very flexible around my schedule and still honored my appointments despite me being late a few times. I would highly recommend this salon.

Tracy does an amazing job cutting and styling my hair. I always enjoy my visits there.read more

STAY AWAY!!! Save your hair. I called Messi Heads asking if they can do something like a big wave…read moreperm. I currently have natural spiral curly hair, but due to age half of my hair was going straight. I needed a fix. They asked me to come in for a consultation. When I got there, the owner and a stylist looked over my hair and said they'd be able to do it. They had to order the curlers and stated the curlers will arrive in a few days. During my consultation, not one thing mentioned that the damage or possible errors that could happen. The only question they asked if I colored my hair. I stated I did and told them the last date I colored it. All seemed good and they seemed confident. The day of the appt, all seemed it was still good to go. They had to wash my hair before putting the chemical in. As I had my head in the sink, the stylist said, Oh I need you to sign a waiver. She brought it over, as I am still head in the sink. I asked what it was for and word for word, she said it is so you are aware the curls may not be consistent. To me, that's understandable, as my curls now are not consistent now. Went through the process. At the end, they blow-dried my hair and told me not to wash it for 3 days. Immediately, my hair looked awful and fried. I waited the three days, but there was no change. My hair was beyond damaged. BEYOND!!! They have legit fried my hair. When I called, looking for help or compassion, all the manager can say is sorry, but you signed the waiver. I told her my side and that this is going to cost me a lot of money to fix this and I HAVE!!! She still said, "Sorry but you signed a waiver." It will take over a year, per my new stylist, for my hair to be normal. If I mess up, the guilt would be heavy, and I would do anything to make things right. There was absolutely no care or compassion. Save yourself your sanity, your money, and go somewhere else. Spread the word.

Got a great haircut for the lowest price I've ever paid; staff was pleasant and professional and I…read morehad a great experience!

This salon is relaxed and quiet. It's a very relaxing place to get your hair done. I spent 3 hours…read morethere on a Saturday and left feeling refreshed. My stylist, Sandy, did a terrific job on my haircut and color. The prices are reasonable and everyone there was friendly and welcoming. I highly recommend this salon.

Michael is amazing! Best haircut I have had in years. Every section blended into the next.read more

Beverly is my stylist, and I followed her here from another salon. I see her for regular root…read moretouch-ups, highlights, and lowlights. She listens to everything I ask about or any tweaks and changes I want for my hair. Then she makes it happen! I have never left her chair feeling freaked out that I didn't get what I wanted. She also communicates well with me about the condition of my hair (which is a quality I was looking for in a stylist) and makes recommendations but is not trying to "sell" me anything. Beverly is a true, professional stylist that wants to work with her client to get the best results possible. I am also happy that she has moved to Salon M! This salon has a relaxed, comfortable energy and I especially love the comfortable chairs at the rinse sink! Plus, the location is right in the heart of a lot of shopping, so I can go run errands after my appointment.