Of all of the hotels I've ever stayed at the staff at home to suites in Texas City was by far the…read morenicest and friendliest!! the hotel was nice clean and well kept. Breakfast was great but as with any hotel, don't get there five minutes before breakfast is over and expect all of the items to be available. In my opinion, you have no reason to complain if you wait till the last minute to get up. I would definitely stay at this location again and recommended to others.

Something was biting me ALL night long, both nights…read more The floors are extremely thin and I was up listening to the people upstairs walk, run and crash (off their bed?..) all night. (Luckily just the first night - but the mites/fleas got me both nights.) The lobby, elevators and hallways smell AWFULLY - I mean it just absolutely REEKS - of artificial, stifling air freshener, AND WITH A BIG CHEAP SCENTED CANDLE BURNING ON TOP OF THAT - and the rooms smell of that gross Southern gas station mop cleaner. When I asked for a different room because the first smelled like sewage, the front desk lady stared at me like she had no idea what to do. When I reexplained the situation, she claimed there were no rooms available because they were fully booked. When I explained that I KNOW that unless I was the very LAST person to check in, there were rooms available that she could move around, she grudgingly changed the room. When that one reeked too, she again lied and said there were no rooms; when it was clear I wasn't going back to the smelly room, she magically found another. As another reviewer stated, the bathroom door design is bad, such that the door doesn't fully open and you have to crawl over the toilet to get to the sink. The toilet didn't flush well. The towels had all this gross long black fake hair on them and they, and the sheets, smelled of cologne/perfume. Though they advertise the rooms as having kitchens, there's no stove or oven; it's just a larger fridge, a small kitchen sink, some dishes and towels (all dirty and gross - bring your own); paper towels and counter space. And a microwave. The poolside rooms are loud with kids yelling till 11 pm. The good thing was the fridge actually got cold; and the A/C was only mildewy for the first 5 minutes and after that smelled fine. The mites in the bed and ungodly stink of the lobby were deal killers. Strongly recommend staying somewhere else if you're at all sensitive to either one.

Cute room, full kitchen... and a roach infestation. Woke up…read moreto a roach crawling in my bed and another on the wall. Room looked nice, but clearly the roaches think so too. Now I've got them in my home, never had that issue until staying here. If you're into sharing your bed (and luggage) with bugs, book a room. Otherwise, run.

This hotel was great from start to finish. The rooms are set up with comfort in mind, the bathrooms…read moreare clean and have good quality linens. Cleanest hotel we've stayed at in a long time. Great staff. Parking was adequate. Felt safe to stay. We enjoyed our stay and would stay again when coming back to Galveston.

Great hotel. Looks and feels brand new…read more Checkin process was fast and efficient. Breakfast was super good. Fred was super efficient on check in and was super friendly . Highly recommend

I really wanted to like this place. The outward appearance was what I'd typically expect of a…read moreHoliday Inn which was very misleading. After checking in, I noticed multiple dehumidifiers throughout the hotel. My room had an intense smell of room spray with undertones of musk. I noticed mold growth on the wall, the shower door did not close, the water pressure in the sink was low and the bed was hard. Definitely not what I'm used to from an IHG property. Would not recommend until they fix what I believe are water damage issues.

And we did return three weeks ago. Nothing has changed. It was still clean and everyone working…read morethere was friendly. They even gave a meh Chinese Buffet next door that we hit up TWICE because it's popular with kidlets. The defunct mall also has a Sears still going and a cool comic book store. Best of all it has a cheap movie theatre. Score! I know some folks give out five star reviews like Kardashians take selfies. I try and make sure that 5 stars from me means something, especially if it's something you are going to spend a chunk of money on...like a hotel. Now to preface this: Last year we stayed at a dreadful place in Kemah that, to this day, gives me nightmares. This time I went out of my way to try to find the best deal on a great hotel. The reason this one popped up was because Texas City is strategically placed between Houston & Galveston and most people want to spend a bunch to stay near the water. Newsflash: Most of those hotels are stuff Gordon Ramsay's Hotel Hell are made of. Being close to the not-so-blue waters of Galveston typically means mold, smelly and expensive. I've had enough of paying inflated prices for places to sleep. Texas City may not be on water but it's a much better value. The hotel is weirdly situated next to defunct Ryan's Buffett and The Mall of the Mainland, which used to be a mall and is now better suited for you to hide in if the plot of Walking Dead takes place. It's HUGE BTW. The hotel itself is small, having three floors and one ice maker, a guest laundry room and a very small indoor pool (a pivotal thing for my family) and business center. We were greeted with friendly employees and a personalized chocolate bar with my name on it (nice touch). Now...I'm used to cleaning my hotel rooms before I use them, as I'm a weird one when it comes to sleeping in foreign places, but to my amazement the room was SPOTLESS. I'm talking you could eat off the bathroom floor (a.k.a. Terri's New Years spot) kind of clean. All the things I had requested (and was prepared to gripe about not getting) were there! Extra pillows, blankets, conditioner...it was all there! They put a hairdryer in the closet in case you go looking. We stayed for 4 nights and each day we returned to a perfectly clean room. We left tips each day and the staff always left a sweet card of thanks. The a/c was a freaking champ! After being out in 100 degree weather we returned to a perfect 68 degree room (I turned it down more at night) and chilly drinks thanks to the mini fridge. There's a microwave downstairs but not in room. You get HBO and a bunch of cable channels. The breakfast was better than expected. Real eggs, cheese omelets, bacon AND sausage, a waffle maker and cereal, fruit, coffee....it's all there. There's only one waffle maker so there's a bit of a wait there. Even though they have a 9 am close time for breakfast each day the sweet lady who refilled things made sure everyone who came down got food, even if they arrived at 9:05. I can tell you this hotel on my stay was quiet. The last night we stayed more people started arriving and it did start to get louder, but nothing that made me insane. We stayed during the week because it's cheaper. It's also less crowded. Free WiFi (choose the free option when you arrive, and be careful because there's a $5 a day option...it's the same speed) free parking and free breakfast at $80 a night make this an easy five stars. The employees were all impeccable and again...it's hard to find some place this clean. We will return!

Hotel is nice on the inside ... but they will cancel your booking…read more Manager will not call back Will Come in your room without asking and not clean Will not help you with any problems there was noise above my head until 10 pm They charged me $202 worth of incidentals and they will not return and It has been over a week The manager did get o. The phone after I called for the 4th time said I am One of those " very rude and short laughed at my problem and told me their was no way they charged me that much but told their cooperate it was a 5/10 business . I was told by Marriott to call my bank ... I did ... they said the hotel has many money .... Someone there is pocketing money they don't care about your comfort or the feeling of insecurity when someone goes in your room Don't be fooled by the cover!!

For a budget hotel, this place met our needs very comfortably. We were tired from a long day on the…read moreroad and were looking forward to a good night's rest. The bed was quite comfortable and the room was quiet. Even on a busy highway! Front desk staff were friendly and helpful, and the breakfast was good.

absolutely disgusting. There were ants in the room. On the Ac unit, window, walls, and bed. It…read moresmelled like bug spray. We let them know and were told there were no other rooms. We asked for a discount and the reception worker called the owner and that person said no to a discount. she said to move is to the suite. we were already in a suite. we went to the other room and the bug spray was so bad it made me sick. we had to go back to the antnroom. I called corporate and filed a complaint. while on the phone the hotel offered another room, my husband went to check it out and came back to say it smells horrible like bug spray and there was a man up there (3rd floor) spraying bug spray everywhere. when we were leaving reception was on the phone with the owner. we let her know corporate is refunding. the man at reception was super nice and I felt bad he works for such horrible people.

We had a cruise out of Galveston and originally planned on driving in the morning of. Because of…read morethe winter weather; and school being canceled for one of my kids Wednesday; we opted to go ahead and drive a day before. We got a reasonable rate for a last minute room; they offer a little bit of a discount if you sign up for their rewards. Room was decent enough, there are a number of restaurants/fast food and stores nearby if you need to grab something. They offered free breakfast, parking and check out was 11am. Which is just about right for the drive to get to the port was around half an hour. If we do end up doing another cruise out of Galveston; we will likely stay here if we do the drive the day before.

We stayed here before a recent cruise that was traveling out of Galveston. Free parking and…read moreincluded breakfast. There plenty of nearby restaurants for lunch or dinner depending on your needs when there. As well as places to stop if you need something you forgot at home. It was about 30 minutes to port from here; with check out being 11am. I would consider staying here again if we cruise out of Galveston again.

Being "residentially challenged" is hard. Especially with a child. I cry daily in private so my son…read moredoesn't see. The staff here help me by motivating me and encouraging me to power through this. Aside from the amazing staff, the beds are so comfy. The AC is freezing and the bathroom is super clean. I love this place even though I wish I didn't have to be here. I will be sad when our apartment is ready and we have to leave.

AWFUL! BEWARE! Comfort Inn located at 10700 Emmett F. Lowry Expressway, Texas City, TX, during…read moreour stay from Friday, September 4, 2026, through Saturday, September 5, 2026. We reserved a room through Booking.com, with payment due directly at the hotel. We did not prepay Booking.com or any other third party. Upon checking in on Friday, September 4, we provided a credit card and paid the hotel directly for the room At checkout on Saturday, September 5, we requested a receipt. The front-desk clerk said Booking.com would email one because the reservation had been made online. We explained that the hotel, not Booking.com, had processed our payment and asked for documentation identifying the room and confirming payment. The clerk adamantly refused, stating that he could not provide a receipt for an online reservation. When we reiterated that we had paid the hotel directly the previous evening, the clerk became belligerent, hostile, and extremely rude. He told us to leave, threatened to call the police, walked away, and refused to assist us. We contacted the police ourselves using the non-emergency number and explained the situation to dispatch. An officer was sent to the hotel. We waited outside for approximately 10-15 minutes, during which time the clerk came outside and handed us a receipt. He did not apologize or acknowledge his conduct. When the officer arrived, we explained the entire incident. Because the hotel processed and collected our payment directly, we understand that it should provide documentation of the charges collected, such as a receipt or folio. Our request was simply for a receipt confirming payment and identifying the room. I do not recommend anyone to stay here. I mean the rooms were not that great. Clearly old, out dated and a smell. But it was for one night for us and I said let's just deal with and get through it. But then this entire check out fiasco for something as simple as a receipt. No excuse.

Best way to go! If you are looking for a getaway, seclusion, relaxation,.... BOOK the private…read morevillas! You have a personal contact person that makes sure you have the absolute amazing experience! From detailed questions on your preferences to private parking, private pool, and the team of 4 that takes care of you, which goes above & beyond anything you could imagine! Sarah, Ivan, Victoria, and McKenzie took care of every single request.... from reservations for dinner to another tin of chocolate dipped Oreos. We are looking forward to our 3rd trip to The Villa's at The San Luis in Galveston, Texas Tillman Fertitta, truly was on point with this resort!

We thought this hotel was going to be great but from the start we had issues. We booked a room on…read morethe Penthouse floor and the room was outdated and mediocre at best. I have stayed in nicer hotels in Mexico. Also, when we tried getting someone to wait on us at the pool and the Blake Restaurant, they basically ignored us until we said something. Also, the food was mediocre at best as well. It had no flavor. Also, we were told that the Steakhouse was closed on Sundays by two different employees. Come to find out, it was not closed after all. They need to get all of their employees on the same page. Also, we were never greeted when we arrived as well as when we left. We won't be staying here again. Since we paid alot for a two night stay, the hotel should have been excellent.

It's clean, the staff is friendly but like Bette Davis used to say, "what a dump!"…read moreWonky weak WiFi, lame mattresses and the area is full of mosquito's so if you open your door even for a moment your chasing hungry Skeeter's around your room trying to kill them. The furniture is old and worn. JUST BARELY WORTH THE VALUE. JUST BARELY...

Zero stars: On our way to a cruise. We should have kept driving when we didnt see any cars in the…read moreparking lot. Geckos greeted us in the parking lot as we got outta the car. A LOT of them. When I got to the desk, no one, a man in overalls comes outta no where & says "Can I help you?" SERIOUSLY? I told him I wanted to check in. He didnt say anything just disappear. Another man came in looking at his phone, never looked up and asked for my name. I said I have a senior can we have a ground floor room. He said nothing and gave a card key with no jacket on the 3rd floor. Room was clean until we see bugs in the bathroom, not necessarily roaches but a varieties. I lock my card off when I'm not using it. I forgot to unlock it. At 12midnight we get a bang on the door, overall guy says my card didnt go through. REALLY? he escorted me to the front desk where a woman was standing & stood there until the card was processed. She just said it went through then walked away. No thank you, no sorry for waking you up. Bathroom was dirty, shower seat mechanisms on the 3rd floor? Looked worn out. If you like all of these things I just described, this is the hotel for you. Otherwise BEWARE!

After flying in to Houston we stayed here for the night before we headed to the Port of Galveston…read more It was a great spot to stop for the night, it was in the middle, cheaper than either big cities and easy to get to. Our room was clean and comfortable, we did ask for additional bedding for the trundle bed and got a ripped blanket. The front desk also seemed irritated we were asking. It was very convenient to have the outlet mall and Buc-ee's within walking distance. The included breakfast was nice. We would stay here again if we were in the area.

Location. Well it's next door to Buc-ees but on a normal day it's so warm and humid that walking…read morefrom the hotel there is not pleasant. And there's no sidewalks. Additionally there's a wooden fence behind the hotel that makes you walk further to get around it. There's only a Texas Roadhouse restaurant close by that's got bad yelp reviews so I didn't try it. There's an adjacent factory outlet but all the fast food options in the food court also had pretty bad reviews. We had our driver take us over to Buc-ee's and we did like the food there. So the hotel location is not great for a family like ours with 2 nights and no rental car. We flew in from CA to Hobby. The hotel itself had an odd front door that was so nondescript that I wasn't sure we had pulled up to the entrance. It's plain glass unmarked entrance. It looked like a side door. But I went in to find the front desk and checked in. The woman was nice and since I'm platinum I received a gift bag which was a nice perk with some snacks. We did not like the breakfast food at all. The sausage is that awful turkey sausage. They also had a strange ground sausage that looked like animal food in pellets. I would much rather have a jimmy dean breakfast sandwich. And the eggs always are dehydrated mixed with water and nasty. The room itself was clean. It had 2 queens and a sofa with twin trundle bed for the kids. The pool is another story. Texas is hot and humid and a good swimming pool is important. This "pool" was smaller than our hotel room. A real disappointment I would probably not stay at this location again.