Everything was amazing the hairstylist was great. Everyone else very nice and had great customer…read moreservice and made my hair exactly how I wanted it

Dear Supercuts Management Team,…read more I've been a loyal customer of your establishment for nearly 20 years. Over the years, I've had many favorite stylists and have always appreciated the warm, professional service I've received. Since the recent move, I've enjoyed my visits even more -- the staff are friendly, engaging, and create a welcoming environment that feels like a relaxing getaway. My hairstylist, Raegan, does an exceptional job. I see her two to three times a week, and she's become like a little sister to me. The rest of the team -- including Lindsey, Tyler, Tasha, and Oceania -- are all wonderful as well. I've never once felt uncomfortable visiting, until my most recent experience on Wednesday. On that day, Raegan was unavailable, so Lindsey took care of my appointment. While I was there, a man entered the salon carrying posters, which made me assume he might be a manager or part of corporate. As Lindsey and I talked, I noticed him standing near the entrance, staring in my direction. At first, I ignored it, but he continued to look my way for an extended period. He then approached Lindsey to make small talk but continued to stand behind me, watching closely. Although he complimented my hair and attempted to engage in conversation, his behavior made me increasingly uncomfortable. Despite my body language suggesting unease, he remained nearby for about ten minutes until I finished. When I left, he told me goodbye and continued to watch as I exited. While I understand that friendly interaction is part of good customer service, prolonged staring and ignoring social cues can make customers feel uneasy. I wanted to bring this to your attention in hopes that it can be addressed appropriately, as I would hate for anyone else to feel the same discomfort. Thank you for taking the time to read my feedback. I truly value this salon and its staff and look forward to continuing my visits under the same welcoming and professional environment I've always known.

Just got my extensions put in. Nicole did an amazing job. All of my hair snapped off from over…read morebleaching and she's been helping me grow it back out the "right" way.

I would like to give a big shout out to Samantha at hair productions. She absolutely listened to me…read moreand gave me exactly what I wanted! My dishwater blonde and somewhat graying hair was transformed back to blonde with some ashy undertones. I have challenging hair and I'm very particular and I know what does and doesn't work... And Samantha listened!! She got it just right and got me set up with some products to keep it that way. Totally professional, very personable and also confident in her skill set. Would absolutely recommend!!

I'm pretty sure I'm a hair stylist's worst nightmare. I have stick straight hair that is thin and…read moredoes nothing. Add to that the fact that I'm incredibly indecisive about what to do with my hair and that usually means my hair lives in a perpetual state of sloppily pulled back pony tail. But Becca at Allure is fantastic. She is easy to get a hold of, easy to schedule appointments, and works wonders on my hair. Plus she's friendly and chatty, but totally content to not engage in conversation if you're tired and don't feel like chit chatting. Bonus points for free bang trims. There's a reason why half of the women in my office go to her - she's fantastic.

I went to allure a few weeks back for a simple bang trim and eyebrow wax. My stylist did a good job…read morewith my bangs. I then proceded to get my eye brows done, something I have done numerous times in my life. During the wax, my eyelids burned which I assumed was normal. They were also very red and painful after I left. The pain and redness did not go away and when I woke up the next morning I realized the stylist had badly burned my eyelids. There was a very evident wax strip burned into both of my eye lids. I texted the stylist who just told me to put neosporin on it (no duh). She stopped replying once I sent her a picture of my eyelids. I called the owner to explain the situation and she replied with a message basically saying it wasnt her problem and she just rents to people. I texted my stylist again asking her policy on injuring clients and she did not reply. Although she did a good job with my hair, she injured my eye lids causing physical pain and red marks over my eyes for a week. I was most disappointed with the company's lack of customer service and their lack of empathy when injuring a client. I would not recommend this company to anyone. I would not want someone else to pay money to get injured and disrespected.

Shout out to Glad! I saw her as a walk in and was immediately given an appointment on a Saturday…read moreafternoon. She cut off all of my split ends, provided awesome layers, and a perfect partial highlight. All around great experience.

I want someone who knows what they are doing with hair color. Are they getting their licenses out…read moreof cereal boxes in Topeka? It's not what I wanted, but it will work for now. Lindy rushed through the flat ironing, then when I gave her a tip (yes, I even tipped her) she grabbed the money from the register and ran to the back. Very poor customer service. No one there seems to care about this little thing that they signed up for which is customer service. They act like you are imposing on them for walking into their salon.

Was able to get in on same day. Nice tech. I had my feet done and face wax. Very clean and nice.read more

This salon is so extremely nice and warm and cozy and they do such a great job with my luscious…read morelocks. They have great service. They are very kind and welcoming! I recommend this salon if you are looking to get your hair cut professionally and reliably styled. Please visit this salon asap!

Brynne did a wonderful job on my nails she paid attention to detail it was a awesome experience I…read morewon't have to worry about my nail polish chipping or nails breaking before my next appointment

A top new talent has arrived and her name is Avery! I drove in from KC to treat my sister to a…read morebeauty day. She had not had a cut or color for a year. The transformation was shocking. Avery is skilled in cut and color which is difficult to find. My sister's long, gray, stringy hair was cut and colored brilliantly. Avery is a Texas beauty with a kind heart who pampered my sister and she left feeling like a princess. This shop is very well run. Phones and questions re pricing are answered unhurriedly. I love this Beauty Brands almost as much as the one I go to in KC!

Now in their new location on Brandywine, Ego's continues to be my "go to" spot when my locks need a…read morelittle TLC. Jamie and Courtney are my go to gals and both have me walking out looking like a million bucks no matter how bad I look when I walk in. The new salon, while smaller that the former location, is nice, clean and easy to get to. The staff is all the same friendly group that was at the Wannamaker location. And the prices are still as reasonable as they were before. In addition to hair, you can have facial waxing, shellac for your nails and pedis as well. It pretty much is my one stop shop for my beauty "tune up". If you know me, you know I don't trust my hair to just anyone. The folks at Ego's have earned my trust and my business. Thanks Ego's!

I have been seeing Mark at Ego's salon and day spa for, let's just say a couple of years... He is…read moretruly an expert hairdresser and has worked wonders for my hair. I've had long blonde hair that he transformed from a run of the mill bleach blonde dye job (from another salon) to gorgeous, shiny-like the sun color and cut. He's also transformed this shiny blonde to a very warm, rich brunette. It was a huge transformation and his color expertise created a beautiful 180 change. Both color-jobs were fan-freakin-tastical! Amy at Egos was kind enough to fit me in for a last minute trip home to bring the brunette back to blonde...it is summer after all :) She did such a wonderful job that I was stopped in my tracks, asked where I got my hair done and complimented on my "new-do" from here to the sun! Mark and Amy at Egos are truly gifted hair dressers. They listen to what you want, and give their expertise feedback. I have NEVER been disappointed with a color or cut...and I am very picky. Topeka is so lucky to have you guys and I feel that I have been spoiled having such a wonderful salon and absolutely fantastic hairdressers in my own backyard for so many years! Work schedule will dictate that I'll need to find someone to see here in StL, but I'll be trying my hardest to get an appointment at Egos when I visit home!