Delivery issues constantly. Call AT LEAST twice a week because the paper isn't delivered. Getting no results. Obviously my delivery person is not reliable. Will cancel soon. read more

I am a former customer, stopped due to your poor customer service. I received a subscription offer for $13/ month for 3 months. Ok, it's been a year since I subscribed. I also thought that a year later, maybe Gannett finally got to you and improved your customer service. Wrong! My wife called, as stated on the offer, I received in the mail to start the subscription with the offer. Your "customer service" could not put the order in with that rate. Really? And whats more frustrating is that she made no offer to get the problem resolved and to callback when it was rsolved. She just let another customer fade away. With your subscriber base shrinking, I would think that your goal to get, and keep, every single subscriber would be priority. With my 30 year newspaper career, the first 19 years with Gannett, I find this very frustrating. And frankly quite surprised, that Gannett hasn't forced you to improve your poor customer service history. I understand why the community refers to the Stuart News as the "Stupid News". read more

If you are a new customer you are in luck! But if you have been a subscriber for over 10 years you are out of luck! For over 10 years we were very loyal customer alway paid up to date! We never complained about the price until our snow bird friends tell us when they called they got a rate of $19.00 per month ours just went up to $52.00 per month! When I called they said there was nothing I could do about it !so we canceled! $624.00 a year for a paper is a lot ....we are seniors cannot believe we are treated like this! Shame on you Stuart News! read more

I called on a Wednesday to report how their driver speeds through our neighborhood. We do not have any sidewalks and the other day he almost ran us over! He is going to kill someone!! This has been an issue for quite sometime & plenty of our residents have tried to ask him to slow down, his response is to yell and curse with such volger language! "Who do you think you're talking to", he says! The language is so vulgar & I am a lady! I have tried to give him a chance & without any reasoning with this man I then called the newspaper. They obviously did not do a thing bc it's now Sunday and he just went past us faster than ever! Almost like he is trying to upset us even more!! I will now go to our local law enforcement. I was told he was pulled over before. Why does this company not care!! You should be ashamed of yourselves! All of you!!!! read more

Reported a non delivery of Sunday paper March 6. So this AM, there is a Feb. 27 Sunday paper in my driveway. Was this a joke? No delivery of paper is becoming frequent. I know help is hard to come by these days. My primary complaint is the bias of this paper toward us conservatives. read more