I was looking for a personalized insurance experience and called several different insurance…read morecompanies to no avail. These days transactions seem to be completed by text or emails and I wanted to talk to someone who would talk to me to understand my insurance needs. I was so glad to connect with Adrian from Foothill Insurance Brokerage Agency. He understood my needs and worked with me to find the best quote and company. I look forward to working with him in the future to ensure that all my insurance needs, and those of my family members, are met!

Adrian went all out to make sure I got the best rate, he responds fast, really friendly and service…read morewas fast. He knew what he had to do and I was satisfied he was able to get me a full coverage policy without it being so high compared to other companies. Highly recommend this place

Dear Victoria Thank…read moreyou so much for your help in this matter. I really appreciate it and your advice. You're a very good agent. I am glad to that you have taking care of this problem in a very professional & promptly manner. I will definitely recommend you and your service to my friends and family.

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

One of the best companies and agents I have had. Always advising on our behalf. I have both…read morepersonal and business coverages and am totally satisfied

After more than 30 years as a loyal Farmers Insurance customer, insuring my vehicles and two homes,…read moreI can confidently say that leaving Farmers was one of the best decisions I've made. What happened to me after three decades of loyalty was absolutely disgraceful. For years, I was insured through the David Gathing agency on Mount Vernon Avenue in San Bernardino. I had excellent service and a grandfathered homeowners policy that included fire coverage at approximately $700 per year. Everything was fine until my longtime agent retired and my policies were transferred to the Farmers office on Cherry Avenue in Fontana. That's when the nightmare began. I was told that my existing policy was no longer appropriate because it included coverage for occasional Airbnb rentals, something I rarely did anymore. I specifically insisted on keeping my grandfathered policy, but I was warned that Farmers might refuse to pay a claim because my coverage supposedly no longer matched how I used the property. I was assured that switching policies would cost approximately the same amount. That turned out to be completely false. My annual premium went from $700 to $1,800, and eventually to an outrageous $3,000! That's more than FOUR TIMES what I had originally been paying! I believe I was misled into surrendering a valuable grandfathered policy that I had maintained for years. Once it was gone, so was the affordable coverage I had worked to preserve. Whether this was deliberate deception or gross incompetence, the result was the same: I was the one who paid the price. As if that weren't enough, my policies were shuffled from the original Mount Vernon office to Agent Theresa Vasquez in the Cherry ave office in Fontana and eventually to Amar's Farmers Insurance office in Highland. The final straw was the disorganization at the Highland office, including problems handling my California FAIR Plan fire insurance coverage. After 30 years, I had absolutely had enough. What kind of insurance company treats a loyal, longtime customer this way? Apparently, 30 years of faithfully paying premiums means very little when it comes to protecting the customer. My experience left me feeling deceived, taken advantage of, and completely betrayed by a company I had trusted for three decades. My advice: Think very carefully before doing business with Farmers Insurance, particularly if you have an older grandfathered policy. Do not surrender that coverage based on verbal assurances. Get everything in writing, including the exact replacement premium and coverage terms. Farmers had my business for 30 years. They will never get another dime from me. Never again.

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

If you're looking for exceptional customer service and quality insurance, you've come to the right…read moreplace! This is Rialto's gem - the office is so pretty, their bathroom is a rialto landmark, (you'll know what I mean when you walk in.) I've been a customer since 2014 and I've never had a problem with this office. Anytime I've ever called them, my call has always been answered with in 1-2 rings. The girls are always so friendly, fun, helpful, and knowledgeable. 5 stars because Amanda's team is really kind and because I've always been greeted with a smile.

I've been with State Farm for over 50 years and Amanda has been my agent for approximately 15 of…read morethose years. I have been extremely satisfied with the service I have received. A lot of my satisfaction has to do with the customer service representatives who handle my account. Annabelle has been my favorite representative, however, I must say I have a new fav, Angelina. More accurately stated, Annabelle and Angelina are tied as my favs. They both provide superb service!!! Thank you ladies. Kudos also to Amanda. The quality of staff representing your agency is indicative of the leadership and management style you have incorporated into your business model. Good job to you as well. Helen Hyder-Barnes

Elizabeth and her team are amazing. Their knowledge of the insurance industry is amazing. They're…read morereally helped me with a new policy.

when I tell you these girls care I mean it I have talked to them all and I always feel like someone…read moreisn't just selling me just anything they are actually looking out for my business 10 out of 10 recommended! did my registration and insurance renewal permits and iftas all with them I know I am in good hands thank you appreciate all of u ladies

Hey Fritz Jimmy here how have you been. It's been awhile…read morebut I was thinking about you guys

We've been coming to this office for years now. Von and Adriana are very professional and polite…read more They are straight forward and give you the best rate that they can. Also my parents like coming here knowing the agents are bilingual and very polite. My parents are old school and like coming into the office to make their payments or whatever changes they need done.

She is knowledgeable and has helped my family. She walked my family members through the process of…read morechanging providers. She was available to answer questions. Highly recommend giving her a call.

I have known Jeimy for 5 years now and when I needed to get life insurance to protect my family…read morecalling her was a no-brainer. She asked me great questions about what my goals were in purchasing life insurance for my family and she put together a comprehensive set of options that I could choose from. We talked numerous times about the options, the pros and cons, and decided on a plan that made the most sense. She worked with me to get everything done as quick as possible at a price that was outstanding. She let me know I was a priority from the moment I called. She is a great agent. All smiles and always on top of things. You will not be disappointed with her service.

Short review: I highly recommend you Osbaldo for any venture…read morebecause he helped me transform my finances. Not only is he an honest man, who laid out the best options for me in my finances, Osbaldo will always out the best interest for all his clients. I was more than happy with his results. Long review: I had always struggled with understanding what are the best options for me as an investor and entrepreneur. Managing finances is my not forte. I met Osbaldo through a mutual friend one day in church. It was an instant connection, we shared many values. After some months, I reached out to him to help me with some financial questions. Upon the meeting, I was more than surprised with his vast knowledge of the stock market, life insurance, and retirement plans. During the meeting, I felt I was talking with financial guru from Wall Street. Even when I asked for clarification on terms that didn't make sense to me at the time, he was kind and explained to me every detail. I was more pleased with that meeting because it felt like I was talking to a friend, not a salesman. Today, I cherish my friendship with Osbaldo and I know he is always reachable if I have any financial questions.

If integrity matters to you then I highly suggest you sit down and review his information…read more Osbaldo is not only professional in an industry that needs QUALITY people well this young man hits it out the park . Let him handle all your insurance needs.