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    Strong Box Gym

    5.0 (2 reviews)
    Open 5:00 am - 9:00 pm

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    9 years ago

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    Vixen Muscle

    Vixen Muscle

    3.7(3 reviews)
    5.9 mi

    Awesome program! Before this I only ever went to the gym and did cardio and group fitness classes…read morebecause I didn't know how to use the weights properly or how to work out specific muscle groups to target specific goals/results. The program keeps me motivated because it's a group of women all with similar goals and Shauna there to kick your butt. There are monthly health checks with Shauna to see how on track you are with your goals. The program has helped me feel more empowered and knowledgeable about using a gym and following a fitness program. I've lost weight, gained more muscle tone, and found a new confidence in a gym environment.

    I signed up with Vixen because I needed a push to get back into working out. When I first started…read moreeverything was great. I felt pushed and I felt encouraged; I was getting weekly meal plans sent to me per our "contract" we were meeting at our scheduled times everything was great. However about two-three months in everything changed. It was as if I wasn't being taken as seriously because I wasn't going to compete. I stopped receiving meal plans, weigh in's stopped and the accountability that was there at the beginning wasn't there anymore.  Shauna had made it very clear when I first started personal training sessions with her that If I wanted to cancel a session I had to do so in 24 hours; if not I would lose my session. That is a common rule for most trainers, so I made sure that I did my best to cancel 24 hour ahead of time when I did need to cancel; I think I only gave less than 24 hours' notice one time in the approx 7 months I went. Shauna on the other hand canceled on me 7 times within a span of 3 months with barely any fair warning; many were either an hour or three hours before the session. Many times she would cancel on me on the spot when I had just drove all the way down to field house, however the last straw broke when she no showed on me two times within two weeks. I drove down to field house; waited for her to show and she never did. Only to be told via text that she forgot to text me; completely un-professional. She holds this standard of cancelling within 24 hours for her clients but I am PAYING HER and she can't even be professional enough to do the same. I was paying her for a service I was not receiving, she wasn't showing and I hadn't received a meal plan in months.  It was as if she just stopped caring about me as a client because she had other clients who were competing and bringing in money for her. I had emailed her and told her that I would like a refund because I couldn't continue to be cancelled on. She replied with "I am Not issuing you a refund I am sorry for any inconvenience. You are scheduled Friday at 1 pm we can do a make up Wednesday at 1". I emailed her multiple times to work things out however instead of replying back she went into my account and deleted PAID sessions from my account.  After multiple attempts to receive a refund from Shauna due to her lack of providing services I contacted the Better Business Bureau. She never responded and refused to cooperate with the investigation. I had hope that we could work this out and she would provide me a refund, honestly I thought when I sent her my request for refund she would be happy to refund me and get rid of me as a client; since I wasn't competing and she never took me seriously. Shauna currently has approx. $500 of mine that she won't refund, and has went in to my account and deleted paid session's.  Shauna is also very intense, which can be a great as a trainer if done properly except she comes off as a bully at times. I have personally heard her discount and talk about her clients negatively. She has pointed out people to me at the gym and talked destructively about them. She even brags about going up to people and shaming them in front of others; telling them they aren't ready for competition and that they have a long way to go. She creates an environment where you are on eggshells; always wondering what mood she would be in that day. When she would talk badly about others especially her own clients I knew that she had to be talking bad about me as well and that never sat well with me.  I do acknowledge that Shauna has done great things for other people, and her group classes are awesome. However I cannot support a business like this and will continue to share my experience with others.

    Photos
    Vixen Muscle - Workout board

    Workout board

    Vixen Muscle - Extreme Fit

    Extreme Fit

    Vixen Muscle

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    Strong Box Gym - gyms - Updated May 2026

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