I visited this location a little past 1:00 pm to get some lunch. I ordered and found that they ran out that they ran out of rice. This is not the first time this happens, it's happened at least three other times. Now, I understand running out shrimp, fish or carnitas but rice?, that's a very popular side. If they see they are running out, start making some more instead of waiting till they are out. I spoke to the kitchen manager and she as not helpful at all and very rude. She told they ran out "what do you want me to do" in front of other employees and customers. Very rude and unprofessional. She didn't even offer to make it right. She went on to say that if I had a complaint I could call the 1800 number. She didn't care and was very unprofessional. Very disappointed of this location. read more