If you need window tint DO NOT GO TO @WETINT-Graphics, Tint & PPF 5546 Normandy Blvd, Jacksonville,…read moreFL 32205.
I went to WeTint because of the great recent reviews, pricing and I had seen a couple of Tesla SUV (with the panorama top/ door) outside of their shop. (We have a car that is funky that we want tinted)
At the "consult" Jasmine L Hunter (Owner) of the shop met me initially for the tint of one of our vehicles. I let her know, we have multiple vehicles that will be coming if we like the results. She was very personable to begin with.
Visit 1-I set an appointment for Friday Jan 30 at 2pm- when I get there all is fine, drop the vehicle off and she calls me at 5pm to tell me tint is done, I pick up at 6pm and it is already starting to get dark. When get there I notice immediately there is bubbles in the tint, she says "due to the freeze the glue may bubble but dont worry it will go away when it warms up " if not you can bring it back, the tint has a 5 year warranty (which I confirmed BEFORE the work was done)
In the daylight- you could see how bad this tint job was. Debris under the tint, bubbles around the edges, Tint not lining up with the actual window, even a slash in the tint itself. & THEY FORGOT TO PUT THE WINDOW MOLDING BACK.
So I call- say "hey, im not satisfied, the window piece is missing- what can we do." She agrees to take a look and reschedule, mind you, it was a week later she looked at it, my daughter was sick, they had a funeral to attend, we waited until Feb 23 to "fix" it.
Visit 2- I had an appointment, dropped off my truck around 12pm. At 5:30pm NOTHING HAD BEEN DONE WITH THE TRUCK- Jasmine texts me, "Hey, this is WeTint. I'm still working on your car was trying to see if you would be able to pickup tomorrow" at this point I am upset but I am STILL willing to give them a chance to actually fix it.
When I pick up my truck I tell them again about the window piece missing, she said she would order it with the Toyota dealership nearby. I agree. We RESCHEDULE AGAIN for the next day.
Visit 3- Feb 25 Truck was dropped off to Jasmine. When we go to pick up, My Husband got out of the car to look it over. I go get the keys from Jasmine- she walks away inside.
Even an UNTRAINED EYE can see all of the issues that are still there or worse.
BUCKLE UP BUTTERCUP-
He knocks on the garage door to get her attention, as she walks out shows him her gun on her waistband! Immediately she catches an attitude.
Andrew tells her that all of the doors STILL have debris under them and bubbles and this is what we were coming back to fix in the first place. She tells him, she cant deal with his negative attitude and he is out of line I tell her this is still not done correctly. She steps over to talk just to me- ignores Andrew and he goes to the car.
She tells me, "this is not how business is done, he cant come at me with a negative attitude, I am someone's wife. How would you like if my husband was here. "
I literally said- "and? "
I told her this is LITERALLY the 6/7th time up at the shop, and things are still not resolved since the initial consultation back in January. I told her I am not happy with how things are being done and we need a solution.
She says " I can remove all of the tint and you can get a refund, or remove the back half and give you a partial refund."
So- they took the factory tint off gave us ,mediocre at best, Tint AND she still wants to get paid while trying to intimidate us!!!!
(As of TODAY, March 20, still not resolved the missing window piece!)