The staff was very friendly and super helpful. I mentioned that my right forearm gets sore after playing which is relate related to chronic computer use. Imran suggested three racquets for me to demo and I gravitated to the Volkl line and Strings Attached is the only store that sells it in the NW suburbs. I was impressed with the wide variety of named brands to choose from but I appreciate the staff of not trying to push a certain brand. They let me form my own opinion which I truly appreciated. Being a newbie in tennis just learning the game and not understanding all components of tennis technologies, I really appreciated their unbiased input to help me make a sound decision. If you're in the same boat as I am I highly recommend visiting the Arlington Heights store because of the wide selection of racquets that you can physically touch. read more

Strings Attached is everything you could hope for in a tennis store...extremely knowledgable, well-stocked, customer oriented, speedy stringing services...the list could go on and on. Simply put-they are fantastic! As a coach, I love that I can send my players to Strings Attached and know that they will be well taken care of. Busted string? No problem...restrung almost immediately. Need suggestions on equipment? Done...the staff knows their stuff. Want to demo a few racquets? Absolutely...a boat-load of brands, weights and models to choose from. Imran and his staff are the best!!! read more

Strings Attached is the complete tennis shopping experience for novices and pros alike. With their competitive pricing, they outdo even the big chains like wal*mart. Beyond this, the customer service is unparalleled, even by sports outfitters like Adidas and Nike. Staff like Aveen Sharma will take the time to custom tailor your product options based upon your needs (and budget), and even provide tips to become a better player. All in all, the Arlington Heights location is the only place to be for anyone who cares about their experience on and off the court. #WWRD read more

I wouldn't string anyone along. This is the model for the family owned business and a one of a kind shopping experience. Imran and Wendy give undivided attention and experienced advice. It doesn't matter what racquet you are into, Strings Attached is at your service. They know their sports; and they know their customers. They have both excellent value and a remarkably wide selection. This is a one stop shop for beginners, amateurs and pros alike. No question: you will not only find what you are looking for, you will have a great shopping experience. read more

I refer people to this shop all the time. Great inventory of racquets and shoes. You can't beat Imran and his staff if you need your racquet re-strung. If you are unsure about what kind of racquet to purchase, or what tension to string your racquet at, or what kind of string you should use, Imran is a great person to consult with. It's nice to not only have a shop full of the best equipment on the market, but also your only personal consultant on tennis equipment. PLUS he will match any online competitor for pricing. How good is that! read more

Extremely large variety and knowledgeable staff. Super friendly with great prices, even beat the online stores!! Come check out this locally owned shop, ask for Imran (he'll hook you up!) I was there for about an hour chatting with the shop owner learning about which racket was right for me. They taught me about which strings were right and what grip was best. The personal touch helping me learn what was right for ME and not just what was a "top seller" is what will make me shop there time and time again. read more

It's hard to find tennis rackets,shoes, and bags in the same place in Chicago. I'm a tennis coach at LakeshoreSF and I play league tennis. Instead of waiting for my gear to show up from a website I get what I need for my league matches right now. Customer service is great...they're knowledgeable about whats in their store. Recently I picked up the new Yonex Vcore 98+ for my son and a tennis book called "The tennis manifesto". Nice book about noticing different styles in tennis. _JMorris read more

With too many big box stores carrying low quality gear, it's nice to see this family owned store that has the high quality equipment I was looking for and that offers extremely professional, personable and friendly customer service that is so rare these days. While I didn't get the pleasure of meeting Wendy, my mom and I had a great first experience at Strings Attached with Imran. Go in and see for yourself... you won't be disappointed! read more

I've been coming to this place for a year now, and while it's not the closest to my home, it's well worth the drive. I always get great advice on the latest tennis equipment, everyone working there remembers me by first name.. even their newest member who I met only once a month ago! and when they can, they get my stringing done while I wait. Their prices are the same as online, but with the xtra service I get , it's well worth it. read more

I've gotten my racquets strung at this location and the one in Chicago. Friendly staff with fast turnaround times on stringing. Imran was nice enough to inform me of a tennis club in the suburbs after I moved out there; so I'll definitely check that out. They have racquets you can demo and offer competitive pricing when you're ready to buy. Check them out first before going to a big box store with generic gear! read more

Imran, Wendy and the Strings Attached Team are awesome! Beyond their expert knowledge of all things racquet, they are a pleasure to shop with. The atmosphere they set is welcoming and fun. I love their passion and commitment to tennis, squash, badminton, and paddle. Also, since they opened they have skillfully restrung all of my racquets. I strongly recommend you check them out! read more

Great experience. Essen was very knowledgeable. I went in to buy a new racket knowing pretty much what I wanted. He could have just rung up he purchase, but Essen took the time to have me try out holding several different rackets, explaining which were better for my kind of play. In the end I bought the racket I went in to buy, and he gave me a great price. read more

Great tennis store with variety of products available to select, and very friendly and knowledgeable staff. They match online prices and for certain products such as shoes and apparel, you can try in store and avoid shipping and returning, but still get the low online warehouse prices. I enjoyed shopping here. It is always great to support local businesses. read more

This new location is perfect. It's clean, the layout is simple, and the customer service is spectacular. Imron was of great help in getting me the strings I wanted (without me knowing which ones I wanted by name). Great place for college athletes as they offer discounts for them. I will definitely be going back to this one for new equipment and strings read more

Hands-down the best customer service I've ever encountered in this industry. The staff were very friendly and attentive! As experienced players, they were moreover able to offer myself and my friend great advice to improve his form and reduce risk of injury. I'll never take my racquets anywhere else again--Strings Attached is the shop for me. read more

Strings attached does a great job stringing racquets. As a college tennis player, I have always gotten my stringing done here and I feel that the staff does a great job at getting the stringing done correctly. I think if you want to increase your tennis game you have to increase your stringing job. So strings attached is the place to do it. read more

Great store for all your tennis needs. They have everything from tennis rackets, grips, and shoes. They also have a huge selection of rackets and gear for badminton, racquetball, squash, pickle ball and paddle equipment to. They also string rackets. I got my tennis racket strung there while I waited. Friendly and knowledgeable employees. read more

Imran runs an excellent business. I've never had a better customer service. He and his stuff really care about their clients. They all are very professional very knowledgeable and very friendly. Lot of times I need the racket right away and he always delivered. There is no better person or store to go to. I highly recommend his store. read more

The guys at Strings Attached take care of all your needs at the best prices. They are all avid players, and advise on the latest products (racquets, shoes, strings etc). Then they always compare prices to the big websites and determine their price. We love it there and buy all of our tennis gear and equipment there. read more