Called this morning was told they could not service my area in lake country. Website shows service…read morearea as lake country.

I went with Oxi Fresh because their website promised quick drying (1 1/2 to 2 hours) time and…read moreguaranteed carpets would not be crunchy. I was concerned about that because this was the first time my carpet would be cleaned. The fellows' showed up on time and worked quickly. However, the carpet took almost 8 hours to dry and it was very crunchy. The way they "clean" is to spray the carpet with a cleaning solution and then go over it with a machine with rolling brushes to scrub the top layers of the carpet. It will pick up hair and some lint but it picks up absolutely no water or dirt or anything else. So, nothing is being taken out of the carpet it is really only spread around. Also, the rollers seem to be really hard on the finish of the carpet. I called the company and they said the worker must have used too much cleaner and they would come out the same day and do an "extraction". I did ask about this and expected a machine something like a steam cleaner to flush the soap out of the carpet. So the fellow came the same day and redid the entire apartment using the same system only just water instead of adding the cleaning solution. He told me it would take the soap out of the carpet. He spent a lot of time going over and over the carpet and while it was still wet it did feel a little softer. Again it took 8 hours to dry properly. The next day the carpet texture is somewhat better than the first go around but still feels crunchy. Also, the cleaning machine left some black marks on my baseboards and pulled up some of the carpet at the transition into the kitchen. The finish on my carpet is also ruined. What still looked like a new carpet before cleaning now look like a 25 year old carpet. So, the bottom line is, if you want your carpets cleaned, meaning you want the dirt out of your house instead of just smeared around, go with another type of cleaning. On the upside: After called and speaking with the owner again they did refund my money in full.

We only have Shawn at Okanagan Carper Cleaning and are always happy with his service. H's…read moreprofessional, respectful, friendly and goes beyond to explain the problem if you have a concern. It's great to have such quality service and trust when someone's dealing with carpets, or in our case rug issues. Thanks Shawn for picking up and delivering our troublesome rugs!

From the owner: Okanagan Carpet Cleaning provides carpet cleaning services for home and business owners in the…read moreKelowna area, BC. Call us to schedule an appointment. We are available 24/7!

We've used this service several times. Super reliable and the owner is very professional and…read morepunctual. We have a big dog that roughs up our furniture but the cleaning they did made it look new. So great, will use again in the future for sure. Thank you!

Just had my carpets and sofa cleaned this morning. He was punctual and did an amazing job. I will…read moredefinitely be using this company again and referring them to my family and friends.

If you want the very best, hire Eco Choice...Lorraine and Jack have always given us the best…read moreservice, great attention to detail, always prompt and a job always well done. Highly recommend Eco Choice for carpets and upholstery! Georgialee and Doug Lang, Predator Ridge, Vernon

Can't wait till my carpets need cleaning again. This couple was so friendly and thorough. They…read morewalked me through the cleaning process, the solution they use, and estimated time of cleaning and drying time. Do not hesitate to call this company.

I have used this service twice and have been totally impressed with the care taken by the…read morerepresentatives (incl. the owner). Pre-spotting was my request as floor glue had spilled in various places and was tricky to remove. The gal used their excellent products and went the extra mile to make sure all was perfect by the time she left. Our unit was not accessible by an outside mount. No problem...all was brought in. Would highly recommend.

From the owner: When you choose Okanagan Chem-Dry for your carpet cleaning needs, you're getting the industry's…read morefinest in cleaning equipment and solutions. We use a unique Hot Carbonating Extraction (HCE) process to deliver a deeper, longer-lasting clean combined with a green-certified solution that's safe and non-toxic for kids and pets. Plus our HCE process has been independently proven to remove an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added. We delight our customers with cleaner and faster drying carpets and upholstery. In addition to unprecedented results, convenience is one of the most impressive benefits about choosing Chem-Dry for your carpet cleaning. Carpets dry in hours instead of days. Gentle on carpets and property, safe for people and pets. And our services will be delivered by trustworthy, friendly professionals.

DO NOT use this company! booked a move out carpet clean and full cleaning of our home. The guy came…read morean hour late to clean the carpets. He used a portable carpet cleaning machine. When he got to bottom of stairs we saw his machine was leaking and spraying water all over our laminate flooring. My husband told him to stop and clean up the puddle on the floor so it didn't ruin our laminate. He argued with him, eventually wiped it up and left. we now have new stains on our carpet and the cleaning didn't get done. We ended up with a dirtier carpet than we started with and no cleaners. had to do it all ourselves. Katherine didn't address our concerns and even tried to bill for more than she quoted. Do not use this company, she's great at sales but not at cleaning!!

I initially asked for a flat rate quote for a move in clean. I received multiple quotes from…read morevarious companies for flat rates and Katherine assured me she would be a great choice and in the end I was misguided on the price and rejected excellent options in comparison. My bill was for double the charge that I was quoted and expecting. Not even half my house was completed. The two girls sent were friendly. They were here from 3 hours including their break which I was assured would not be clocked for but it was. My bill was for 6 hours. Katherine scoffed at me and questioned my intelligence when I questioned her bill. She then showed up at my door the next day saying she knows my cheque was received that day and demanded her money, implying I was on welfare. She said she just got her cheque and shes on disability. This was welfare wednesday. How does she run a business if shes getting government assistance? She told me if I dont pay by a certain day someone else will be knocking on my door. I am not a confrontational person so I said it would be paid. But for 3 cupboards, half my stove, the floor in 2 empty bedrooms and 1 full bathroom being cleaned; $260 seems a bit extreme. I was quoted by other companies $400 for my ENTIRE house, including windows and walls. I went with 'Meticulous Katherine' as I believed I was being charged $40/hr. Not $40/hr x 2. My husband is on disbaility. Real disability. Is ex-law enforcement and does not bode well to threats or shoddy workmanship so I am going to have to side with him when he says "let her send someone else to collect and see what happens."

Lewis and the van dropped by this morning and whipped my carpets into shape in no time. They look…read moreand smell GREAT. No more lingering pet odors. Even carried out my area rug for a REAL clean at the shop. Prompt, reasonable, professional AND ECO friendly. Two thumbs up.

From the owner: At EcoTech Cleaning Solutions we pride ourselves on providing quality floor care to residential and…read morecommercial clients. We offer a number of services to help revive and restore the flooring in your home, office or retail space. We provide Eco-friendly, scent-free cleaning services such as carpets, tile & grout, hardwood, specialty surfaces, upholstery and area rugs (free pick up and delivery).

Barry is Amazing! I love supporting local businesses and when they provide a service as great as…read morethis, it not only receives positive feedback but many, many referrals. Thank you Barry for the Great clean and kind service!

Polite, prompt, personable. 25 years in the business, one-man operation. Came the same day, got to…read morework quickly, did a thorough job and cleaned up.

Worst Carpet Cleaning job I've ever had. There were some old dog pee stains and I don't know what…read morethey did to treat them but they bleached them right out and it looked absolutely worse than it did before. I had to get it replaced with new carpet. The guy was in and out and about an hour. I just had them done last week by a different company in town and they took three hours to do the job for the same price OXY Dry did it two years ago. I definitely would not recommend this company.

From the owner: The Oxy-Dry® system will clean wall to wall carpeting, area rugs, mattresses and fabric and leather…read morefurniture.