The manager of this store was so rude to me when I asked why the price on the display box of…read moreadidas slides said $19.99 and the size 10 box that we wanted to purchase said $24.99... the lady that worked there even pulled the shoe out to make sure it was tha same exact shoe and it was... but the manager just said it's a different code on the box and that one pair might be from last year.. I asked him why would the display pair be from last year if it's the same exact shoe... he said the codes are different I don't know what to tell you and he turned around and walked off. I still purchased the shoes but as soon as I walk out of the store, I turn around to see him walk all the way up there to the lady to talk bad about me I'm sure.. I am very dissatisfied with the customer service that this guy showed me... I will not be spending any more of my money there again...

Poor service. Employees talking loudly from aisle to aisle. The manager was one of the people…read moretalking so loudly. I suppose she was the manager as she kept trying to get the male employee to perform work, but they continually laughed and joked. Just overall, not helpful. The gentleman in the store just acted lazy. There is no other way to describe his actions. I asked for help, got an eye roll, but he did come over. Laying his upper body on the counter while joking with the manager. Sitting on the stools pretending to work while talking to friends. The store used to be great, what happened?

Awesome shoe store!! Great place to get high quality footwear.read more

Great selection of shoes and footwear. The styles are amazing. The staff is very nice and make…read moreawesome recommendations.

The isle are so narrow, the store feels so contested, everyone is stepping over each other and…read morerubbing elbow to elbow, I couldnt wait to get out of there. But the prices were reasonable.

I find it frustrating that the shoes are all grouped by style and not by size here. When I'm…read moregetting shoes I need to see what's available in my size and price range, and going to one section is a lot easier than having to traipse through the entire store. Also, the shoes here are usually all really expensive; there's not much of a range in prices. Sometimes they run buy one get one half off sales, but when they're that expensive I still don't feel like I'm getting that much of a deal.

This store has everything you need for your diabetic footwear needs. They have the latest styles…read more Everyone is very friendly. They also have not diabetic shoes and sandals.

From the owner: Our store specializes in overall comfort, comfort that starts with your feet. We observe your gait…read moreas well as your feet to ensure each shoe that we fit you for not only looks good but feels good. We also work with orthotics and insoles because we know how important support is. We work closely with Diabetic and Orthopedic shoe wear.

Best selection in Albany for Nike and Jordans!!!! They carry Forces, air Max's, foamposites, And…read moremany more Nike's...

This is a hole in the wall for an Athlete's Foot, and the staff doesn't help it any. Go to the…read moreMall for your shoes, or even the Ross Dress For Less in the same shopping center, but don't waste your time here.

While this store has a large selection of shoes (more for women, than men) and some accessories at…read moregreat prices, they were out of the size that my friend needed (perhaps due to the, "Sale, Buy 1, get 1 at 50% Off" (I do hope that they meant a pair and, not each shoe. LoL) :-( Fortunately, we were in the area, so the trip wasn't a total waste of time.

Lots and lots of shoes. Really great prices. The associates are very helpful and friendly!read more

The entire refund went with no problems at all. I was in and out in about 5 minutes. The hardest…read morething about all of it was finding the return desk

If you value your time, avoid the Academy Sports in Warner Robins. My wife ordered a swing set…read moreonline for curbside pickup and received a confirmation email on Wednesday, July 8th, stating it was ready. What followed was a masterclass in retail incompetence and empty corporate promises. I arrived on Friday afternoon, July 10th, parked in the designated spot, and checked in. Ten minutes later, an associate walked out to tell me that while the item was in stock, it was on a high shelf. They couldn't use the forklift at that time and asked me to drive all the way back on Monday. Because Academy's system enforces a pickup deadline that just happened to land on that Monday, my wife had to call the store just to ask for an extension to Wednesday--all because they couldn't fulfill an item they claimed was ready. Monday morning, I received a call assuring me the order was finally down and ready. I told them I would arrive late afternoon. When I got there, a different associate came out with a mind-boggling excuse: the swing set had been brought down that morning, but someone put it right back up on the high shelf during the day. I was told only the manager could operate the forklift to get it down, so I was forced to wait in my truck. Another 30 minutes passed. The associate came out to serve another customer and apologized again. At this point, my time had been severely wasted. I told him that this level of runaround deserved a discount commensurate with my hourly work rate. He told me I would have to speak to the manager. I replied, "Okay, get her out here. My order was for curbside service, so I expect curbside service." It took nearly an hour in total for two associates to finally emerge and load the box into my truck. The manager, Deni, appeared a few minutes later. To her credit, she was doing her best to accommodate me during our conversation. She was extremely apologetic, thanked me for not losing my cool, and said she totally understood my frustration when I told her I wouldn't bring my business there anymore. When I repeated my request for a discount on this order, she explained that her boss would need to approve it. She wrote a post in the manager group chat, added my name, phone number, and discount request, and promised her boss would see it. Since she was off on Tuesday, she explicitly promised to follow up with me when she returned on Wednesday. It is now Thursday, and I have heard absolutely nothing from Deni or her boss. They got their money, so clearly they couldn't care less about the abysmal service they provided. I guess the sale was final, and so is my patronage of this establishment. If you are buying large items, look elsewhere--the Warner Robins Academy Sports has zero internal communication and zero respect for their customers' time. Never again.