I think the climate would be a lot better if you left the TVs on non-political or sports channels…read more I like coming to this facility but in today's climate, politics should be left at the door.

Do not waste your time here. They just rip you off. I joined a training program then came down with…read morea medical issue. I brought them a note from my doctor stating that I could not continue with the sessions and requested them to cancel it. Unknown to me they did not cancel it and continued to charge my card. I only found out when they contacted me that my card expired and I needed to provide them a new card. When I contacted them they said they did not have a cancellation form attached to my file so it wasn't cancelled. I'm sorry but I do not work there and had no knowledge of any form. I requested a refund and was told they would not comply. I guess legal action is next since the amount they took would qualify as a felony.

I have been coming to Apogee since sometime in 2020! Always enjoy coming into these classes with a…read morevery friendly yet motivational manner. I've also had the pleasure of knowing Dan for that same amount of time. I recommend this place to anyone at any fitness level to give this a shot. I've never had a bad experience.

Great workouts! I find myself constantly hitting my peak when it comes to fitness, and I…read moresubsequently put on weight and regress. I joined Apogee after hearing from everyone in Frankfort how good it was... happy to say they're all correct. The workouts change daily and combine function and strength. No matter your weakness or strong suit, you'll get challenged and get better. Each station is 10 minutes so if you're bored easily you can change out the routine fast. Dan and Garrett are both motivational and professional. I'd highly recommend this place to everyone.

Outstanding coaching and community. I've been a member since 2016. OTF keeps me accountable and way…read moreyounger than my birth certificate indicates . Workouts are never the same ; the variety keeps me coming back day after day.

I can't say enough good things about Orangetheory! From the moment I walked in, I felt welcomed and…read moreenergized. The coaches are incredibly motivating, knowledgeable, and genuinely invested in helping you reach your goals. They make every class feel like a team effort, even though you're pushing yourself individually. The workout itself is the perfect balance of cardio, strength, and endurance. I love how it's backed by science and tailored to your heart rate zone -- it keeps me challenged and constantly progressing. No two classes are ever the same, which keeps it fresh and exciting. The community vibe is awesome, too. Everyone from the front desk staff to fellow members creates such a supportive atmosphere. I actually look forward to going -- which I never thought I'd say about a workout! If you're looking for a workout that's high-energy, results-driven, and genuinely fun, Orangetheory is it. Highly recommend to anyone at any fitness level!

**COLIN- VERY KNOWLEDGEABLE AND FUN WHEN IT COMES TO PERSONAL TRAINER**…read more I recently signed up to begin my fitness routine here at LA Fitness at the new Lenox location. The gym is clean and has all the equipment and amenities anybody needs for fitness. A part of the subscription came along with a free session with a personal trainer. I signed up with Colin for a session to see what it was all about. He initially broke down fitness to 3 simple things and set my fitness goals with me. He knew exactly what he was talking about and made fitness/exercising seem like a fool proof system. We then hit the weights and started exercising! It was FUN and EXCITING! It definitely brought back memories from when I was a triathlete back in the day. I definitely recommend this gym and Colin as a trainer!

I have waited nearly two years to write this review because the experience my family had at the New…read moreLenox LA Fitness was so upsetting that it still makes me angry when I think about it. But it's time to get it off my chest. On October 26, 2024, my husband and I visited with our three younger children, then ages 7, 2, and an infant. We had been paying LA Fitness members for about 18 months and specifically paid for Kids Klub access. Because of concerning things we had personally witnessed in LA Fitness Kids Klub areas, we were not comfortable leaving our toddler and infant unattended. Our routine was for one parent to stay with the kids while the other exercised, and then switch. We had done this repeatedly at both Tinley Park and New Lenox without an issue. That day, I was exercising upstairs while my husband stayed in Kids Klub with OUR THREE CHILDREN. About 20 minutes later, he called to tell me they had been kicked out. According to my husband, an employee/security staff member approached him because he apparently looked "suspicious" sitting in the children's area and asked whether he was working out. My husband explained that he was a member and was watching his own children while his wife exercised upstairs. Instead of simply explaining that parents supposedly weren't permitted to remain in Kids Klub--a policy that had NEVER been communicated or enforced with us previously--the employee aggressively told my husband to leave and followed him beyond the entry gate. Our children's jackets and diaper bag were still inside, and my husband wasn't even allowed back in to retrieve them. Our 7-year-old had to collect our belongings. When my husband called me, I could hear our son crying because he didn't understand why his dad and siblings had suddenly been forced to leave. I immediately went downstairs. Staff repeatedly told me parents weren't allowed to stay in Kids Klub. If that was the policy, there were a hundred professional ways to communicate it. Instead, my husband was treated as though there was something suspicious or inappropriate about a grown man sitting in a children's area--even after explaining that THE CHILDREN WERE HIS. The implication was insulting and humiliating. A father caring for his infant, toddler, and 7-year-old while his wife exercises should not be cause for suspicion. There did not appear to be an experienced manager present to de-escalate the situation, so I began recording my interaction with staff. Their response was to call the police. I willingly waited outside, and the responding officer was professional and simply asked me to leave so tensions wouldn't escalate. I called the following week hoping management would recognize how badly this had been handled. Instead, I received no meaningful acknowledgment or resolution and was simply told our family was no longer welcome at the New Lenox location. As though we would ever consider returning. I even spoke with attorneys about the discriminatory treatment but ultimately decided that, as a mother of four and a business owner, I wasn't going to spend my limited time pursuing litigation over an LA Fitness incident. If you have young children, I would think very carefully before relying on Kids Klub at this location. Based on things we personally witnessed, we weren't comfortable leaving our youngest children unattended. Yet staying with them resulted in their father being treated as "suspicious" and escorted out. There is some irony to the ending. My husband subsequently joined F3 in Frankfort, works out for free, and is in fantastic shape. I joined SPENGA and am in better shape than I ever was at LA Fitness. We are both happier and healthier elsewhere. As a business owner, I know poorly trained employees don't just create terrible customer experiences--they cost businesses customers, revenue, and reputation. LA Fitness permanently lost our family as customers that day. I have video of the interaction and would love to provide it to LA Fitness management if they are interested. For now, I'm posting snipped images of the video.

It seems the people leaving bad reviews are those that didn't understand the cancelation policy…read more Not very fair. The place is amazing. It's so fresh and clean and the vibe was so energetic. They carry drinks and snack bars in case you need. They have Lululemon stuff too! And clothes. I can't wait to go in for my free session.

When it comes to customer service, specifically "membership contracts" I was lead to believe…read morecertain things based on their staff's communication. Actual facts are in the fine print of the contract making it hard for their management to take any accountability for their actions. What was told and sold to me was different from actuality. I came in to cancel my membership once businesses started opening-up from quarantine. I filled out paperwork and the woman told me my cancelation would be effective right away. That my last time to come in would be 8/17. She also told me I wouldn't be charged. After a couple of days, I noticed a charge on my account for the monthly membership. I called in and spoke with Anna (who really had no empathy). I asked why this was and she said it takes 30-days to cancel - that it's on your contract that YOU signed. I can't give you a refund because you signed it. WE ARE IN THE MIDDLE OF A PANDEMIC. Some of your clients feel uncomfortable coming in and some have high-risk people at home. While I understand "contracts" and business -- it seems like business and money are more important than the community that is coming in to give you the opportunity that makes you money. Spenga should take another look at how they go about customer service and hire people that can empathize with our world's situation right now. Not everyone has the cash to freely spend at this moment in time and it feels like they are just stealing at this point. I will never come back here again. There are plenty of other gyms that offer similar services.

My daughter goes almost everyday The variety of classes and…read morethe elements they use to make exercise fun is amazing. Don't think costt .. think real results

Love this gym. Has a good mix of body lift, and crossfit areas. If your looking for a superficial…read moregym this is probably not the gym for you. Everyone is super nice and it has a positive vibe, but definitely a come and get a real workout in type atmosphere.

Ed helped and guided me to rehab from a bulging disc L4/L5. He showed me with personal training to…read morestrengthen my hips and core to support my back. I was able to progress to the group team training. I now am living pain free, strong to keep up with my teenagers, and forever mindful to keep working out and moving safely.

Pulse Fit sessions are a great workout! Blake is a very knowledgeable & encouraging coach. They…read moreoffer modified exercises for different fitness levels, so it is really for anyone. I am feeling stronger every day. Definitely stop in and check it out!

My son loves his Tumbling classes. We started in parent-tot and he moved into the 4 year old class…read morein the fall. The coaches (especially Coach Jackie) are wonderful. Watching the older children, it is clear that they work with each child to not only improve skills but self-confidence and keep it fun.

UGA is one of the best in the area. I've had several friends and family that have attended and had…read morenothing but great things to say. Our daughter absolutely loves this place and is learning very quickly with their techniques. She was enrolled when she was very small in Tinley but having moved farther west in will county, we had to switch. Now that we're close to Frankfort, we were very excited to sign her back up again with UGA.

This place has no business hosting a summertime volleyball tournament. No A/C and the roof looked…read morelike it was ready to cave in. Stay away.

Pretty nice sports facility down in the south suburbs. There's two full fields for soccer,…read morevolleyball, flag football, and other indoor sports to keep you active when the weather is too cold to go outside. It's affiliated with the Ultimate Volleyball Club http://www.ultimatevolleyball.com/ as well as Chicago Magic Soccer Academy http://www.chicagomagic.net/ which is the youth club I played for growing up. I didn't exactly make it to the pros, but if your son or daughter aspires to do so it's a great place to start a solid base for the worlds most popular game. The venue has plenty of seating for spectators and they keep it really clean so whether you're participating in an adult league or just watching your little ones it's a pretty enjoyable all around experience stepping into Hallmark Sports Club.