Would be so much better under competent management. Staff consistently refuse to challenge anti-social behaviour and noise. Taxpayers who fund the place do not appreciate nuisance beggars encroaching into our personal space, being touched, being harassed, being made to feel unsafe. Or people who are offensively unclean.
When challenged, staff excuse it with the stock answer: "they're mentally ill". That's no excuse, read the byelaws you have pinned on the wall.
Having jumped on the woke bandwagon, this anti-social and in some cases criminal behaviour is tolerated, yet there is no tolerance for non-visible disabilities. I have a hearing impairment and twice was unable to hear what a staff member said. She took umbrage at this and someone informed me she muttered disparagingly about me under her breath as I walked away. Suspect it's because I'm caucasian, the employee in question is of the same demographic as those engaging in anti-social behaviour. Get a grip, passive aggressive racism and disability-phobia is so last year. read more