I am so happy to have found this team! I was having trouble figuring out Medicare and my insurance…read moreneeds. I worked with Zack -- he knew his stuff and was able to help me when I received a letter from SSA about changes in my disability and medical insurance that I couldn't wrap my head around. I was panicked that I would be without health insurance, so Zack took charge and figured out what was happening. He explained what I needed and walked me through the everything, and got me a good Part D plan! Thank you Zack and Blue Ridge Agents Insurance for your knowledge and commitment to me! They also check in with me every year to review my Medicare supplement needs and last year found that I needed to change plans to better cover my prescription costs!!! I would have never known to do this. This year I had to find new auto & home insurance, so I reached out to Zack again. Zack and the team explained everything, cut my auto insurance premium by 50%, and gave me a great rate for my home insurance.

Meeting with Amaya has been a rewarding and refreshing experience. She is very knowledgable about…read moreplans offered. Customercare and service was great. It was very refreshing to be spoken TO and not spoken AT. Very pleased with my service and hope to be her client in the future. Thank you

Great agency to work with! They will get back to you about any questions you have very quickly…read more Highly recommended!

From the owner: Founded in 1902, the Insurance Center of Winchester, Inc. is the oldest and largest…read moreindependently-owned agency in the Northern Shenandoah Valley of Virginia. With 15 licensed agents, including five Certified Insurance Counselors, the Insurance Center is distinguished by its reputation for superior personal service, high-quality companies, and the ability to solve complex insurance needs. As one of the regions top agencies, the Insurance Center protects thousands of homeowners, renters, autos, RVs and motorcycles, as well as many of the regions top businesses and industries. We also provide health, life and disability insurance to individuals, along with comprehensive group benefits plans to many of our business clients.

I am very grateful to have found Marcy's office for Allstate Insurance. She has basically been…read moreapart of my family from the very beginning. Helping me obtain renters insurance as a young adult. To helping me insure my husband and children's needs as our family grew. Helping our family obtain life insurance to cover our personal and professional assets. And now helping cover our first child as she heads off to college. I am grateful to have someone to offer support and guidance for all of life's phases Her office has always been helpful with any questions I have had and that is a top priority for me.

Allstate customers for almost 40 years. When we moved we started dealing with Marcy Obenchain's…read moreoffice. Her way of doing business is time consuming and not completely honest. We happily switched agencies. After being with her office for a few years she started insisting that we needed to spin off our young adults to their own policy. Every year she wanted to do this and when finally my husband was ready to consider it, she was manipulative and deceptive in how she handled it. In order for their cars to be on our policy, I or my husband had to be on the title. Which one of us was or she wouldn't have been able to insure it on our policy for the years previous!! Manipulatively, she asked my husband if we were on their titles (duh, she wouldn't have been able to insure them the previous years). He said he didn't know so she insisted they had to get their own policies. She must get some incentive for doing this or she wouldn't have been so persistent all those years. beSo she badgered him to have the children call to get their own policy before ours renewed. Some of them did and she made their own policy and made them pay before they would be dropped off our policy (knowing that 30 days before renewal we would not be reimbursed for them leaving the policy early). She could have made them active the day our policy renewed to save them some money. She harassed my husband about them doing it in advance (to make more money????). Kept calling him almost daily. Then after knowing that she skimmed more money by making them pay early, we all decided to seek other quotes and are extremely happy that we all pay nearly half what Marcy charged for the same coverages (especially auto, home was less but not quite half). Also, she refuses to send you quotes via email or prepare quotes and send them to you. You can ask and ask and she will ignore it and keep calling you. It is a big waste of time because most of it is her scanning through computer options or waiting for her system to update. She should do all this on her time and just email you or call you with quotes. She will keep calling you and insisting you have to do it over the phone waisting a lot of your time! Other agents (we have recently discovered) ask questions and record your preferences on a form and then take that and figure options and quotes on their own time. They then contact you with the resulting options. Not an hour plus long phone call. Save time and save money and look elsewhere for insurance!

State Farm insurance Troy Turner what ever you do don't go with him, I've been with state farm for…read more35 years and can't get any calls back or answers to anything, he is so non interested in helping the consumer at all. Do not go with Troy Turner at all.

I called the office and asked for a POI be sent to a storage facility wherein I have belongings…read morestored. I asked for an email address to send the request too and did so. What I got back from the SF agency was a complete listing of my home and auto's policies and a notation on the homeowners policy of coverage for an existing storage facility and no additions for this new coverage. Now I have to spend time trying to explain that I'm not covered to the best of my knowledge, for the new place, very time consuming, let's do it right the first tim.

Hands down the best insurance agency!!!!! Jenn and Kathy really go the extra mile to help you out…read more These women are truly amazing

This agent is not friendly at all, esp not to Senior citizens. We were with Allstate for many, many…read moreyears. When Allstate made an error on one of our many accounts with them, Jennifer Brady Smith was arrogant and argumentative. She did not want to fix her own problem!

I read the positive reviews online about Jon Katz and decided to call him for advice about choosing…read morehealth insurance plans. Even though my husband and I are moving to West Virginia (out of his area of expertise), he took the time to talk to us over the phone and offer suggestions and recommendations that have already helped us on our journey of choosing a new health insurance plan on the exchange. His kind and professional demeanor combined with his breadth of knowledge were noteworthy, and we will definitely use his services once we move back to the area. Thank you, Jon!

This is an update to my last review from over four years ago about Jonathan Katz's associate…read moreKimberly. Kimberly was always available to answer many of my questions and on several occasions there were mistakes in the application to get medical insurance approved for my wife. Kimberly was always very helpful and always very cheerful on the phone no matter how difficult the situation became. After two weeks of trying to get the insurance approved for my wife I was told by Anthem that the application was being denied. Kimberly knew how much it meant to me to get the insurance approved because of my wife's declining health. A couple days went by and I felt all was lost and then I received the most amazing news from Kimberly that she got my wife's insurance policy approved! Kimberly we are so deeply grateful for everything you have done and especially for not giving up on us!! Love, Ken and Nancy