Horrible insurance company! Waypoint Insurance (formally Allwest Insurance ) sold me the policy so never bothered checking reviews. Sure I might save a couple bucks on premium but as soon as I had a claim, , its' deny, deny, deny!
I was hit on the front passenger side which completely ripped off the whole front covering, it looked like a sci-fi android character that had it's face ripped off exposing all the inner structures, wiring, etc. It broke the windshield washer reservoir and busted the headlight that had been replaced about a year earlier after someone backed into it.
The driver reported it as his fault 100%. But they denied the claim completely as there previous scuff marks and dings on the bumper cover.
I even told them I didn't need it completely repaired/painted and just wanted the washer reservoir and headlight replaced- around $400 for parts. Nope, it was just denied. I see now why they only have 3 stars! read more