Everyone is super nice! I needed 3 keys copied and it was super quick and easy. I think it's the…read moreonly place in Marshfield that actually does key copy. Outside makes me want to sit and drink a lemonade next to the greenhouse. I will definitely return for all of my hardware needs!

Stopped here to get a weird light fixture. The staff were friendly and helpful. Had a hard time…read morefinding stuff without asking someone, but there were plenty of people to help. So if you're looking for something that is a specialty item, go here instead of the big box stores.

I had an experience at this ACE once before that drove me away so I wrote up what happened in YELP…read more Since then I have viewed a very nice response from ACE and a short time later a $20 gift card to bring me back. After a few months I returned to the store and did not have a problem. Last week I received a $5 voucher so I returned once again to purchase a few items. My experience this time was great. A lady by the paint desk helped me find an item that I thought was out of stock until she showed me another section the item I was looking for was in. I also bought some paint. While checking out the store employee CHAD was pleasant, helpful and professional. He asked if I needed a paint stirrer and offered me a can opener also. He made me feel like a valued customer. I shall return to ACE on a regular basis once again, bypassing Walmart. Thanks to all hands at Scholze ACE.

I had a terrible experience with paint I purchased there and I was very upset about it. After…read morecalling and accomplishing nothing, I was about to write them off. The manager then called and apologized, told me they found the manufacturer had mixed the paint incorrectly, and he gave me a $50.00 gift certificate. I have been going there ever since and am treated very well every time. Employees are courteous & helpful.

We don't have these in Virginia, but I love going to them when visiting in Wisconsin. They have a…read morereally great selection of a lot of things and the prices are great. Staff is always super helpful. I actually enjoy shopping there.

Watch out if you order "special orders". Their return policy is unclear both on the order paperwork…read more, and what is posted in store. Even their employees don't know their policy. I called before bringing back some really heavy fence panels to make sure I could return them and was told yes, but there would be a 25% restocking fee. But when we took them to store, manager said they were non returnable.

I have to say, it was a pleasure to have worked with the plumbers at Charlie's Hardware! Todd and…read moreEric were outstanding! I had a situation where I had to get my well disinfected and retested from out of town. They were always helpful, courteous and professional but not only that, they really went above and beyond. Todd went as far as calling the village of Kronenwetter to get me an extension for our well permit as we could not disinfect the well in the winter. Also after Eric retested the well, he even dropped off the test results to the village of Kronenwetter. I can't say enough good things about them! I give them an A+++ on service. This is how great customer service should be and I would recommend them to all my family and friends! Thank you Todd and Eric! I really appreciate everything you guys did and I hope you are recognized every day for your exceptional service!!! Charlie's Hardware is definitely doing something right with these guys!

Charlie's always has a wide selections of hardware, painting supplies, and tools. It beats driving…read moreto Wausau for that little item for a repair. I also used their rental service and repair and both were reasonable in rates. Bought a cellphone from my carrier cellcom and the staff was very helpful.

Great hardware store where the employees are friendly, knowledgeable and will take the time to…read moreeducate without being condescending (newbie and chainsaws......what to do.....not to do....and basic maintenance. They did a good job....still have ten fingers and toes!). They have even upped their game. They have a complete gun shop too! For the sportsman they have hunting and fishing gear, archery supplies and an assortment of crossbows to boot! Not only is Ace the place of the friendly hardware "person" they are armed too!!

These guys really know their stuff. (well..the older guys...most of the kids look baked out of…read moretheir mind) Find the guy who looks like Jamie Hyneman. He knows his stuff, and has great solutions for the uncommon problems. Great gun shop. Knowledgeable salesman from what I have seen. hardware is expensive, but knowledge is pretty good.

Have a great selection of plants and hanging baskets Check…read moreout is easy Store is always clean and organized Very much like the seasonal selections Always a nice variety. And if I need help taking out my purchase They offer that too. Job well done

Wonderful selection and useful variety at good prices. Great employees! Friendly and knowledgeable!…read moreEspecially the pet dept people

So I am writing this review after visiting there so.many times, but I first today realized…read moresomething. The customer service here is like stepping back in time. If you are there for then three minutes someone will come and offer you help. The other day I was waiting for an item and had three employees come offer to help me. It is this attention to customer service that keeps me wanting to go back to this family run business. The selection is huge for a "small town" hardware store, it rivals what you can find at the big box stores, but with a much more personal touch. I walk in and people remember my name, and even ask about how my projects I have worked on have turned out. So if you are looking for great selection, great prices, and by far the best customer service anywhere stop in and check them out.