Brooke is fantastic and has saved me, my business, my husband, and my entire family a ton of money…read more She is very easy to work with and is extremely responsive to any needs/issues I may have. As a small business owner myself I can truly say when you work with Brooke she treats you like family!

My oldest son was involved in a MVA in early April. This was my first experience with a car…read moreaccident in any way, shape or form. To be honest I wasn't sure what to expect. Surprisingly smooth sailing from beginning to end! Starting with opening a claim to hand delivery of settlement check. My agent Heather Lewis has stayed on top of any questions or concerns I've had and handled underwritten every step of the way. As far as the Material Damage adjuster Christy Jayne, well I cant say enough!! She is absolutely AWESOME!! She went above and beyond and quite frankly was a God send in a time of confusion. Both a 10 in my book!!

Customer service was poor with my agent. Only 2 stars because the customer support at the front…read moredesk was very helpful. I was working with a lead agent to get the right home owners insurance after back and forth they eventually stopped responding. I would be careful getting a policy from here.

From the owner: Renee Jackson Insurance Agency is located in Lexington, KY, and we are proud to provide our…read moreinsurance solutions and expertise to clients in Lexington, Louisville, and throughout Kentucky. We also serve clients in Colorado, Idaho, Indiana, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Texas, Tennessee and West Virginia. We offer auto, home, life, health, and business insurance, as well as the expertise to customize your coverage for all your needs. Our experienced team has decades of experience and will shop multiple reputable carriers to find the best coverage for you and your budget.

Absolutely terrible service. My bill went up more than $50 then what I signed up for because "they…read morehad put my birthday into the system incorrectly". They were not willing to do anything at all to help me. Strongly suggest going anywhere else for your insurance needs.

From the owner: Our mission is to become a lifelong partner with our State Farm customers by providing prompt,…read moreaccurate, and friendly service. We recognize our responsibility to each other, our State Farm customers, our community, and State Farm. We offer Auto, Home & Renters, Life Insurance, Business Insurance, and more. For assistance with your Insurance and Financial services, contact us today! License #: KY-DOI601973, TN-916216

Mr Shelton goes out of his way and beyond to see that I have everything I need for coverage. He…read moredoes this without pushing into something you don't need. That's one thing I like about him and his kindness.

He is an insurance professional. He is kind and will get back to you as soon as possible. I would…read morelove to work there or also be a loyal customer. Brian Shelton should get the Award for Best State Farm Insurance Agent of 2023 for all his hard work over the years.

Made an honestly annoying chore easy and simple. They don't act like they're trying to screw you…read moreover which is rare.

we had the pleasure of working with Noah. He was so easy to talk too,super helpful with me and my…read morehusband and also had patience with my kids being loud in the background. great guy and super helpful

I have had John as my agent for many years now. He and is staff always go above and beyond. He is…read morealways very quick to respond to any questions that I may have. Always willing to lend a helping hand to so many. It's great to know you have someone like him in your corner when needed. I would highly recommend him and his staff to anyone.

Please do not waste your time. Poor communication, poor customer service, no help in resolving…read moreissues. Getting insurance elsewhere where it is easy to set up automatic payments. Yall save yourself the trouble and do the same!

This is a really good insurance agency to work with. I've been with them for a few years and they…read morenever disappoint. Blaine is very helpful, easy to reach and quick in responding. Highly recommend them if you're tired of your current one.

Professional Plans has been an excellent source for us. We have used them on numerous occasions…read morefor out multitudes of insurance needs and they get things done quickly and for great prices. An excellent company with a personal touch.