THIS IS AN UNSAFE BEAUTY SALOON. On Monday 6.8.2018 at 13:16 I had my eye lash extension done with Marjan at Strand Nails in Oxford for £45. Just a few hour after this procedure around 18:00 I had a very serious allergic reaction, which resulted in my eyes swelling, redness, extreme pain, and blindness. Due to the extreme pain and inability to open my eyes, 111 send me to the local hospital in Bicester, where the doctor confirmed that the procedure that was done by Strand Nails in Oxford was done in a careless negligeant manner, which resulted in glue getting into my eyes, and causing an allergic reaction. The doctor requested me to go back to Strand Nails asap to have the eye lash extension removed, and to make a complaint, which I did on the 7.8.2018. However, I requested my money back, but this request was denied. read more

Strand - UNSAFE BEAUTY SALOON - Hair Salons Near Me - Oxford, OXF

Terrible experience at Strand. They were very rough with the pedicure, scraping my feet when they were dry with an abrasive scrub, and cutting my skin around the cuticles. Multiple times I got burned by the electric filer and my toe started to bleed. The overall experience was painful and far from a relaxing pedicure experience. In the end I was made to pay the full 45 pounds (even though my feet were bleeding and painful). The pedicure was not worth the price at all and the workers/owner were rude and aggressive. Really unhappy with Strand and will not return and would not recommend! read more

I came in to get my brows threaded, and with £4 price tag, I was a little skeptical. I explained what I wanted, and the lady who did my brows really listened to what I asked for. She worked on one brow for a bit, then showed me her progress. It was exactly what I wanted. I've been getting my brows threaded for about 5 years, and no one has ever taken this much care and attention. It's usually a 5 minute job and they're done. I was thoroughly pleased with the results, and if I lived in Oxford, and not in Kansas this would be my usual brow threading place. read more

I've been looking for a place to get my brows threaded since attending university nearby. My brows always look TERRIBLE because I can never find a place to get them done for a reasonable price. If this is your dilemma, never fear, because Strand is here! Although it may be a bit difficult to find, it's in a nice location. You can get your eyebrows threaded for a good £4, and they do a pretty good job at it, especially for the price. They also have a variety of other services like eyebrow tinting or lash tinting, as well as another section for nails and yet another one to get your hair cut, but I haven't tried any of those so I couldn't comment on the quality. But aside from that, I'd recommend looking into this place if you're looking to get your eyebrows done! read more

Had my eyebrows 'threaded' here. The advertised price was £3 and when I got in they charged £4. Apparently the lower price was for 'quiet times' (I was the only person in there...). Anyway, still cheap so I didn't say anything. The person threading did a terrible job - they ended up much too thin and as she trimmed them more than actually threading them, the've grown back horribly. Please don't go here - it's awful. Brow Lodge has moved across the street and they and at least they know what they are doing. Go there instead (or, anywhere else). read more

TLDR: I had two very bad experiences here, wasted my money, and won't go back. I wasn't going to leave a bad review because any bad experience that happens once could be a fluke. But now that I've had two very bad experiences here, I feel like I should speak up. The first time was in July 2017. I was going to a ball, and a friend and I booked formal hair appointments here. My friend's hair was great, but the guy doing my hair didn't finish drying it before he started curling it, so naturally they didn't hold. By the time he was done curling them all, the first curls had already fallen out. I asked for a half up style, and he basically put 3 bobby pins in and said "All done!" I have pretty thick, long hair, so I asked if he could add some more curls and bobby pins because I could already feel it falling down and the curls were barely visible. He said "I can, but it's all going to fall out anyway." Then he added two more curls, one more bobby pin and said "All done!" again. So I paid, went home, and redid my hair myself before the ball. Complete waste of money. And then today (December 2017) I thought, well I'll give them a shot for a pedicure. It's a totally different thing, different person, it was probably a fluke the first time. And then I had the worst pedicure I've ever had. I had gel on my toes to begin with and instead of soaking it off, she used one of those motorized sanding file tools to sand it off. In the process of doing that she kept slipping off the nail and catching my cuticles and made me bleed in at least 4 different places. She also left gel color on my cuticles on 4 different toes, and one of my big toe nails was completely unevenly filed and the gel is actually bubbled in the middle for some reason. Again, complete waste of money. I'm sure there are people here who do a great job. In fact, one of the guys who works here also works at Gentlemen's Barber, off George St. and he does a fantastic job with my husband's hair and beard there. (NOT the same guy that did my hair.) But these two experiences have completely turned me off to this place. read more

Had my nails done this morning by a charming young woman, Melissa?, very sweet and prepared to chat if you want to. She was really painstaking and did a great job. Lovely big salon - not cramped like most Nail Bars - and not rushing to get you finished and out of the place! Really calm and friendly atmosphere, seemed organised and not at all stressed. About average prices and great central location, very handy. Have not tried the Hair Salon side yet. Maggie, Oxford. read more

This hairdressers absolutely nailed it. One of the hardest decisions in life is changing your barber and it was a risk that paid off. My hair is quite difficult and my facial hair is even more of a challenge to get right. I can't believe how perfect he got it this is going to be my house of grooming for life I'm CHUFFED. I highly recommend this place the people are so good at what they do and they are so friendly and helpful they were so patient with me I couldn't go anywhere else STRAND is the place to go read more

Never ever go here for a bikini wax. I left bruised and bleeding, and it was the most painful wax I've ever had. The woman spoke hardly any English and obviously had never/only rarely done one before. They should not be offering them, it is a health and safety risk. read more

An absolute abomination! If negative stars were an option I would give it. Do not waste your money or time going to this salon, the service and staff are vile and clearly never heard of customer service. My sister came to get acrylic nails yesterday, whilst doing so they cut her skin on almost every nail, the extensions are wonky and the paint is chipped and smudged! When the bleeding started they dipped some gel or ointment on them to help, then placed the bloody lotion tip back in the bottle; disgusting if they intend to use this again on other customers and how can we be sure it wasn't infected by someone else. After 24 hours of pain and discomfort and the realisation that £30 was spent to butcher her fingers, my sister and I decided to go back and complain, with the aim of a refund or some kind of compensation, that she totally deserved. My sister fully intended to handle the situation herself, but as a shy hearted girl, when the manager tried to send her away saying there was absolutely no fault and she would not be refunded, I decided to step in, as they were clearly trying to get the best of her. Indeed, I got a tad argumentative, but nothing compared to what was said by management and was completely justifiable due to the situation and state of the nails. The manager attempted to tell us they were just "over cleaned" and in fact will benefit her as they'll last longer - they already looked like 4 weeks old, regardless of the cuts and inflammation the nails were poorly painted. After arguing some about whether in fact they were infected, the manager straight out refused to speak to me, as it was not my issue. I fully have the right to speak on her behalf, and my sister is definitely my issue, they clearly saw me as a problem as I was not okay with walking away without any kind of compensation or at least apology. They became very hostile very quickly, much before I did. The manager, brought over another lady to handle the situation, who before allowing us to explain, which would have been done civilly and respectably, she told me to watch myself as I was "talking to adults". I'm in fact an adult myself, her clear lack of respect for us as we looked young, is rude in itself. She told me to be quite and listen to her, which I happily did, she too began to tell us they weren't infected because they weren't yellow (yet). Regardless of whether they were on not, they wouldn't even acknowledge they were poorly done and not worth £30 paid, they were not up to standard. The staff continued to yell at us for not being satisfied with their 'professional' opinion and asked us to get off their property. Apparently expecting standard customer service, is rude and completely uncalled for. As the "adults" in the situation, they handle the issue laughably; how can one complain about customer frustration, when they were treated with hostility from the get-go, anger is an inevitable human response. Customer service is all about, service with a smile and 2 fingers behind your back, it is not hard to give, they did not even apologise for the poor service they provided. They did utter to me something along the lines that I have no understanding on what is good customer service when I questioned theirs; I have a first-class honours degree in hospitality, an industry primarily based on providing customer service, I feel I am very qualified to make a judgement on quality of services; they did not possess it. The whole thing could have easily been resolved by offering a refund or compensation on future treatments and at least an apology. Any other salon would have offered to fix this issue with no question. Again, if my stupidly long complaint doesn't express this, I urge you never to step foot in this establishment. They are beyond appalling and once the initial anger, annoyance or embarrassment the staff may feel from this ordeal wears, I hope they are ashamed of their disgusting attitudes. My sister will be seeking medical attention if the pain and wounds worsen in the next 24hrs. read more

I was really happy with my blowdry here. A very friendly blonde woman did a great job, giving me volume and bounce, as I asked, without chatting my ears off! Compared to the prices of other Oxford hairdressers I think this place is excellent value for money and in a handy location read more

Hmm where do I start. It's a small place run by one guy who had a dream but nobody wanted to join in. The man is really nice and understands what I want and pushes me to try new things and I am pleased with the results. There's a young blonde girl working there and her head massages are the best! Also she quite attractive, bit gutted I didn't get her today though :( good prices 17.50 for a wash and cut. I am very fussy about my hair and trust this guy fully. Recommend this place if you're male, not too sure about females. read more

AVOID this place if you value your time. I walked in at 5pm, there were three stations for cutting hair yet just one barber cutting. I was sat down waiting for my turn - The barber must have known the customer as he spent an inordinate amount of time using the clippers just so he could carry on his conversation. A second customer walked in after I had been waiting for 20 minutes, and after 10 more minutes the barber finally acknowledges my presence by informing me that the customer that just walked in "was here before me and had just gone out to buy something" (never have i been in a barbershop where this was normal practice). Whether true or not, I had effectively wasted half an hour while the rude barber had dawdled with his haircut to carry on conversing with a customer he was clearly familiar with. The only reason I went to this place was due to Duke's being full, and It was at this point that I got up and left out of annoyance. This place is slow and poorly managed, and if their cut quality can be compared to their customer service i would AVOID GOING HERE! read more

I had full head highlights done recently and I was not impressed. I asked for highlights that I could see but these were too subtle, and not what I had expected. The person who did my highlights was constantly greeting customers coming through the door so this was annoying. I didn't feel there was any proper personal attention. The lady who washed my hair applied extremely hot water and told her to reduce the temperature. My hair was brushed very harshly during the hair drying process. I felt very rushed. No tea or drink was offered either. I will not be going there again. read more

This is the absolute worst place in Oxford they will say yes to what ever u want take your money and just do what they want I paid £350! For a full head of highlights I have long hair I wanted black and grey it came out brown black silver grey and purple ! They said all together it will take 4 hours and i was there from 10 till half 6 when it closed and had to go back few days later to finish I was so upset I had beautiful natural hair and they ruined it completely I was to scared to go back but when I did he basically just put bleach all over it AGAIN and my hair was blond and brown completely not what I asked for I was very upset and they did not care whatsoever really bad customer service and in real need of some real training as they don't have a clue my sister also got her nails done in there and they was wonky bumpy different sizes and shapes looked awful I never write reviews but i just couldn't let them get away with this it's complete daylight robbery disgusting how they can get away with it STAY AWAY don't be fooled like I was! read more

Decent hair styling at a high price. The salonists could have been more polite and accomodating. Overall it is convenient because of its location and the quality of their service is acceptable. read more

Not a single star!!!!! These people do not know what they are doing. Now I have very damaged hair when they tried to colour it 5 times in a month as the colour was going green after one wash. I had a colour done by blonde girl Ali and it was the biggest mistake that I have ever done. The other girl with shorter hair acted like she didn't know what she was doing when Ali was asking her to mix the colours. The customer service is shocking. They asked me to pay to redo my first correction after they clearly messed it up. I had to had my hair cut very short because they damaged it so much ( I had nice long hair) . I never received an apology or my money back. Now I have to go to reputable salon like Toni and Guy to sort my hair. BE AWARE !!!!!!!!!! read more

I booked an appointment for yesterday for 4.00pm and was told to arrive approximately 15mins before my appointment. I arrived shortly after 3.45, sat alone until 4.05 when I asked to see the aesthetician. She came and informed me that the she needed 15-25 more minutes. I told her that I had an appointment and she said it did not matter since the person who came before (walk-in) me requested an extra service at the last minute. After I explained to her that I could not wait, and asked her if I could just get my service done since I came in time and am not responsible for a client capriciously deciding to add a service without pre-booking, she told me 'No.' I am horrified by this incredibly rude and unprofessional behaviour. Not only did I make a pointless trip to and back from the salon, without getting what I booked for, but I was uselessly told to show up 15 minutes early. I provided you with both my phone number and e-mail address yet you did not bother to inform me of the (inexcusable) change in plans. Not to mention the infuriating nonchalance displayed by the staff when dealing with this issue. Finally, there was no supervisor, just a trainee sitting up front. What sort of business is this? read more

manager came back from lunch early to accommodate me which for a 1st time customer / Saturday afternoon walk-in was much appreciated. very pleased with the cut + building's in a great location with an open and spacious layout, staff were all friendly - delighted overall, will be back. read more

I would not even give this 1 star. I came here to get my eyebrows waxed at the Brow Lodge, which is advertised outside, before being told i cannot have them waxed and must have them threaded. I did not want them threaded, but i was told to try it and if it hurt then they would wax it. It did not hurt much although it bled a bit after, but before I could even say anything they had left the room, leaving another worker to apologise when I complained because they looked awful, messy and uneven. I came back and asked to speak to a manager, (did not happen), and was then rudely spoken to by the staff before getting my "money back", which was half of what I had paid. Another worker there and even one of the other customers who was there said that if I asked to have wax i should have had wax, I did not even get an apology all I got was a loyalty card which they can keep as I will never be returning and I highly recommend that if you are looking to get your eyebrows done, do NOT go there. read more