What an amazing little family run Insurance Agency. This place has been my go to for auto insurance…read moresince I first moved to Washington in the early 90's. My husband and I weren't married at the time, and needed some coverage after losing our coverage back in Cali for a year or more. Fast Forward almost 30! Years, and now they insure our daughters car as well as our two. We actually added her newer Mazda to our policy and ended up Lanny finding us a policy that was cheaper than our two car policy, this is a teenager we're talking about, we were all so excited that day. Its just so great to be able to walk in and make a payment, change parameters on your policy, or just shoot the breeze with this smart trio of siblings. They're so good at their jobs and super funny, you won't be dissatisfied if you change your insurance agency, I promise!

Best insurance company in town they are always there for all my needs have told all my friends and…read morefamily about them great customer service if there was 10 Stars they would get all tense from me

These folks are great. They got me more coverage and reduced my rate on my truck. Every time I…read morecall they are more than helpful and happy to help. Give them a try. I'm sure you'll be pleasantly surprised.

From the owner: Welcome to the friendliest office in Tumwater. We are your insurance transfer representatives. If…read moreyoure moving to Tumwater/Olympia area, Come see us. We will assist you in a friendly and compassionate manner. We strive to exceed your expectations with our dedicated customer care and personal touch. We appreciate your business! Thank you for having confidence in us to take care of you, your family and friends. Thank you for your REFERRALS. Come by or call for a free car insurance quote. License #: WA-179521

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Kathy was extremely professional and helped switch me over from our old insurance company with…read moreease. State Farm offered a more competitive rate with higher coverages. We are very satisfied with the knowledge and service provided. We'd definitely recommend Kathy at State Farm for all your insurance needs.

Im not sure they know what they are doing. I had to switch to a different agent to finally get my…read morenew car added to the policy. After 50 days of waiting I was worried I might be in legal trouble that my new car was still not added to policy. They blamed it on corporate State Farm office but new agent said they had not heard of any delays in processing and were able to add vehicles within 1 week processing time. Front office staff also very rude to me that I continued to ask if the new car had been added to our policy yet.

We left our old insurance agency after 35 years because of very poor customer service, and we…read morehadn't even filed a claim! Our interactions with Sheena in customer service at Renetta Wilson's office have been very positive. While we hope to never have to file a claim, we anticipate that the quality of communication will be equally good, and as our insurance needs change, we will continue to enjoy excellent service.

Alicia is the best! She's become our "insurance mom" and looks out for us even when we didn't need…read moreit. She's creative in finding ways to make you save money in all types of insurance and wants nothing more than to make sure you're taken care of. Definitely not a pushy salesperson and makes a millennial feel comfortable talking with an agent and answering all types of questions. She's honest and KNOWS her stuff like the back of her hand. Do yourself a favor and USE her.

Alicia combines intelligence, positivity and efficiency all wrapped up in a bubbly, upbeat…read morepersonality. She has provided outstanding advice regarding our various insurance needs. Dealing with her is always positive and pleasant. What's not to like?

Didn't know that I would need a screenshot off my drive safe lol. Your company having an issue with…read moreYOUR app is a YOU problem!!! Not mine!!! If you look back you will see that I have ALWAYS entered my odometer reading...hmmm something off on your end?!? Yup, I would say so!!!

This office and the people who are in it are absolutely fantastic. Their Customer Service Skills…read moreand the Insurance are above par. You will never go wrong coming to this Office and dealing with Statefarm. Great company and fantastic people

Kara and Char are great to work with. They go above and beyond to make sure your needs are met…read more Highly recommended.

Ive gone through this office since I was a teenager on my mother's insurance. I currently have a…read morecouple businesses and require high coverage on my car and insurance on one of my businesses and also as being self employed had questions on disability insurance. Char has always been an excellent agent and also Kara at this location has been a huge help to me. We've talked numerous times and she's walked me through options and prices. Shes awesome I love this place. highly recommend.

Gary Blatter has been the best insurance agent I've ever had; and I've had insurance from Allstate…read morefor over 35 years! We sold our home and rebuilt a new home last year, so smooth to change all this. We have our home, RV and cars all insured. When I had a claim Gary was quick to respond and kept us informed with updates and did a great follow through. I can get in touch with Gary on phone or email and he responds quickly. I could not ask for better customer service. When you need insurance,call Gary and you'll be glad you did! Pat L. 2/10/16

I am a client and have been thoroughly impressed with Gary and Allstate. Gary did a fantastic job…read moreof being a guest speaker in my Independent Living class at North Thurston High School. The class is mostly Seniors and some Juniors. It is a brand new (and somewhat scary) topic for young adults to understand what insurance is and why they need it. Gary did a great job to explain the necessity and the benefits of carrying insurance. I definitely chose an insurance agent that serves the community! Thank you, Gary!