My husband I have unfortunately been subjected to the fraudulent lien filing practices of this firm, unprofessional communication, and refusal of acknowledgement of their illegal debt collection processes. Despite attempting to settle a debt for HOA payments, their office ignored all attempts in an effort to fraudulently charge us more penalty and filing attorney fees. I will be reporting their actions to the legal board specifically those of Stella Duran. Beware of the unprofessionalism of their office staff specifically Debbie Otto who was entirely disrespectful, dishonest, and rude. read more

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I just refinanced my home and Action Title Company handled our closing. Their service was nothing short of exceptional. Everyone I came into contact with was extremely knowledgeable, friendly, and attentive to my needs. I was especially impressed with Diane, our initial processor. She was readily available to speak with me on the phone and she answered emails with lightning speed. I have never received a response so quickly from any company with which I have worked. Charles Otto, the attorney who facilitated our closing, was also wonderful. He thoroughly explained the process to us and answered our questions with patience and kindness. He is truly a wealth of knowledge. I highly recommend Action Title Company to anyone considering buying a house or refinancing. I recommend this company wholeheartedly and without reservation! I've had many dealings with Straley Otto And I highly recommend them as well! read more

We had the pleasure to work with this firm in regards to an HOA situation. Mr. Otto and his firm was very professional, attentive and most of all very knowledgeable. Our experience was amazing and made us feel we were in trustworthy hands. God bless this firm its members and those who seek there legal help. read more

I have firsthand experience dealing with Straley Otto PA. This is not a second-hand account or observation or complaint about their practices or procedures. Straley and Otto is the law firm of record for my HOA, of which I am a member, so by extension represented me as well. My HOA and I are the same party so Straley and Otto didn't represent the "other party in the transactio. This matter concluded in with them handling a $1,000 transaction with a check addressed directly to them. If that doesn't count as a firsthand experience with this firm, I don't know what does. I am prefacing this review because EIGHT of my previous reviews of the company was removed. In fact, all their reviews are now buried in the "not recommended" section because they keep hiring an online company to clean up their bad reviews every few months. So there are clearly issues trying to be buried here. On June 8, 2018, I had a phone call with Dayna Kasimier and afterwards I was in utter disbelief at the level of unprofessionalism and general disregard of the law by this "law firm". I received on May 9th from Straley and Otto informing me of my HOA's intention to record a claim of lien against my property for unpaid HOA dues. In the letter, it said I had 30 days to dispute the validity of the debt or the Claim of Lien would go forward. My HOA hadn't applied all my payments so I responded within 30 days to dispute the debt. Luckily, I sent the letter in via certified mail. I received another letter stating they had recorded a Claim of Lien. I never received verification of the debt. I called to find out what happened and was told by Dayna that they "did not have my email address or phone number so they could not contact me." When I pressed further about why they did not respond to my verification request IN WRITING, I was told that it was up to ME to provide proof that I paid. Basically, they appear too lazy to do their job. I will be retaining my own legal counsel, per Dayna's advice. read more

We, as Board Members of a property association, have worked closely with Charles Otto PA, with the law firm, and they have done a great service to us. Their advise and help on all legal matters have been beyond our expectations. We highly recommend them, and especially Charles Otto. read more

Highly recommend!! My family and I worked with Charles Otto and Stephen Straley and their teams over the past few months to resolve some complicated estate issues, including a real estate transaction and some probate issues. Charles, Stephen and team were patient, kind, hardworking, thoughtful, wise, helpful, and importantly, brilliant! We are grateful for all of their excellent work. read more

a very professional law firm. very experienced in hoa disputes. i recommend to anyone. gary upton

As a developer I have had the pleasure to work with Mr. Stephen Straley and his firm for over 20 years. Straley Otto is a highly professional, friendly and trustworthy law firm who bend backwards in meeting the client goals and needs. During this long relationship, I had also referred many new clients to this firm and every one of them where completely satisfied and all closing were done in timely manor and major cost savings. I highly recommend Straley & Otto to anyone. You will be happy you did, just like I have been for over 20 years. Congratulations to Mr. Straley, his firm and his highly professional and friendly staff. Thank you Jack Jafarmadar read more

There are many Attorneys to choose, far less that truly understand Association Law, and even fewer that are a pleasure to work with. Straley and Otto are two of the nicest individuals to work with. Their office staff is always cheerful and helpful. Without hesitation, I would recommend them. read more

I reside overseas and had instructed my tenant to pay the monthly HOA which the association was informed about. Tenant mostly paid on time. Then suddenly the tenant left without letting me know but informed the association. I was under the impression everything was ok. But the association with their ever changing employees, messy contact information databases and multiple or at times nonexistent paying platforms decided to keep me in the dark about the situation and my growing HOA debt. Mindless and unprofessional as they come they then simply handed over the case to this company. (What type of cooperation is this anyway as outsourcing to collectors costs the association a lot of money every year?) So Straley & Otto was hired to do the dirty work and just collect-collect-collect without reviewing or even trying to understand the situation not to mention negotiate. Later it came out from the managements email that they basically just intend to foreclose - so much about helping their residents. Most of my emails sent during the situation were unanswered or laconic or simply unhelpful. As I was overseas they also left me with no other option than check payment which was almost impossible for me at that time. Straley and Otto employee even went as far as to suggest he was making me a favor by not charging even more for their mailed letters which they at that point already knew I wasn't receiving. So, to sum it up this company would've probably done well in the 90's Eastern European "punish oriented" setting rather than in the solution oriented west but now that I have finally found time in my schedule to solve this mess caused by my condo association and exaggerated by this "law" firm, I will revise everything with my lawyer and take a very good look if this Floridian company is in fact following the standards that FDCPA has set forth for them or not. read more

I highly recommend Straley | Otto Law Firm! Straley & Otto are a GREAT team and have a fantastic office staff. They have been practicing law for a long time and are very knowledgeable. They make each client feel important. There is " no worry" when they handle your file/case. They keep you informed and you know the job will get done.... and done right! Mr. Otto handled a particular case for me. He was very professional and took all my phone calls... EVERY time I called. Mr. Otto is highly respected by his staff and community. I was very impressed as to his knowledge in so many different aspects. He came highly recommended and I can see why. Thank you Mr. Otto, Thank you Straley | Otto. read more

This firm is reckless with their fact finding. How do you pursue a party that is not listed on a cashed check for the funds on that check. Why didn't they look at the cleared check to see the account and bank it was deposited into? Don't they search for the person or company that owns that account? The answer is no. They say they have attempted to resolve this matter in good faith. WOW. After I have made at least 5 attempts at contacting them and leaving messages without a return call. Sent papers that were very clear on us not being part of this business that took and deposited the check. Would it not be prudent to pursue the party that has the money in their possession? A good and ethical firm would do just that. What say you? Improper due diligence! Watch yourself with theses guys. I am making a complaint to the Florida Bar. Specifically Rules 3-3.1; 3-3.3; 3-3.4 about filing false claims. Seeing the check never entered our account and they are seeking action against us; sounds like false statements. Wonder too if they are explaining to their client how wasteful the firm is being with the fees the client has/is paying for this unmerited and frivolous pursuit. Do not do business with this firm. Many other good firms out there. read more