great and fast customer service! Easy to use and would recommend for anyone who needs storage for…read moretheir luggage to enjoy the last few hours before heading to the airport!

From the owner: Open 24/7 close to Gran Vía Metro Station, fully automatized. 100% Secure - 24/7 video surveillance…read more& Suitcases insured up to 1.000€ with AXA. Pay per locker and not per suitcase, leave as many items as will fit in the locker.

Whoever came up with this concept is brilliant! We got in way before our check in so we had our…read moresuitcases with us. I found this place within walking distance of landmarks we wanted to checkout. It was super easy to reserve online beforehand, select the time you need, and pay. It was very affordable and even fit my niece's huge luggage. The instructions in the emails were clear, including what code to use for the main door and the lockers. It went so smoothly, I'm a huge fan now. Extremely helpful!

From the owner: ¡ABIERTO 24/7!…read more Nuestra consigna de maletas en el vibrante barrio de LA LATINA en Madrid, se encuentra en C/Santa Ana 8. El acceso a LOCK & enjoy! se realiza mediante un código personal. El local tiene servicio 24 horas, pudiéndose abrir y cerrar las taquillas tantas veces como necesitéis durante el periodo reservado. En nuestras instalaciones disponéis de las más avanzadas medidas de seguridad, ya que tenéis a vuestra disposición consignas metálicas inteligentes con apertura por código, sin necesidad de uso de llaves, un sistema de vigilancia protegerá el local las 24 horas del día y un seguro por taquilla de hasta 1000€. Puntos de carga mvl y WIFI5G gratuito!

This was an awful experience from start to finish. We accidentally booked the wrong date and called…read moreimmediately to fix it, but the hotel refused to help because it was a "non-refundable" rate. Instead of showing any understanding or basic customer service, the staff were extremely rude and even hung up on us. The problems didn't stop there. We were woken up early by room service that came to the wrong room because the hotel had their rooms completely mixed up. That mistake is unacceptable, especially when guests are trying to rest. On top of that, the beds were incredibly uncomfortable and had noticeable dents in them, making it hard to sleep at all. Between the rude staff, poor organization, uncomfortable beds, and zero effort to help guests, I would not recommend this hotel to anyone. Save your money and stay somewhere else.

This was booked as part of a YMT Tours package, and proved to be a good choice. Central location,…read morea block from the Principe de Vergara Metro station and not far from the Atocha mainline railway station. Attractive lobby, on two levels connected by a rather quaint four-person elevator (which was out of order on our day of arrival). Small lobby bar, plus a rooftop pool bar which, during our visit, was closed due to cold, drizzly weather. Excellent breakfast buffet. All the staff that we encountered were proficient in English. Our room was small (one double bed), but adequate and well -equipped, including a safe and mini-bar. Stall shower only. TV offered a few English-language channels, including CNBC, BBC Europe, and, for a good laugh, Russia Today. Free wi-fi. One odd decorative note: all the hallways are lined with tightly-packed rows of framed, extreme close-up full-face photos, creepily reminiscent of mugshots. Oh, well, how much time are you going to spend in the hallways, anyway?

Hotels in Madrid are expensive! Since we booked a rather expensive tour, we decided to book a less…read moreexpensive, less "fancy" hotel for our pre-nights before the tour started. We booked directly with the hotel and they were super responsive via Whatsapp. I had asked about possibly having a package delivered there prior to arrival and when we checked in, they immediately asked about it and let us know they didn't receive anything. When I messaged to save a time for breakfast for 5 (we had 6 rooms), they immediately asked if the 6th person wasn't coming. The staff were super nice at the front and even reminded us it may rain so we could bring an umbrella. One morning we left early so we reserved a boxed breakfast and it was very nice. We booked the least expensive room and it was super tiny. The sink was outside the bathroom and there was just space for one large suitcase. It was a single bed. Although the room was small, it was set up really nicely with the bed in a nook and a small table with a charger right next to the bed. The room and bathroom were clean and the heater/ac worked well. The bed was very comfortable. The breakfast was also quite good, but it is small so you have to reserve a time slot in advance. The hotel is right by the train station, which we didn't use. There's a taxi stand about 2 blocks away so that was convenient.

Best hotel experience in Madrid. The rooms are small and cozy. Everything is extremely clean. Wait…read morefor it... the best breakfast in the most beautiful terrace. I would recommend. I am definitely coming back

It doesn't seem to exist any more? Went to the address and can see from the photo looking out the…read morewindow where it USED to be, but now there's a shop that looks like it sells wine. I didn't really notice the details because I didn't care since my time had been wasted finding the location. Had a GREAT experience at Locker in the City right around the corner (and maybe two blocks over?) on Calle de Libertad 27. Go there instead!

From the owner: 1era consigna de equipaje en Madrid.read more