Had a great experience working with Renee. Very helpful in finding the right unit for our RV…read more Facility is well laid out and units have more room between buildings to back in RV.

rude nasty people who hang up on you when they make a mistake with your billing . she's to…read moreimportant to make a phone call to up date the card I already used to update . then had to pay again with same card . rude and nasty take your storage needs to anyplace but here .

I've rented from here multiple times and these guys are awesome! I contemplated buying another mini…read moreexcavator, but for the price that they rent them, it doesn't even make sense to purchase. All their equipment is like new, never had an issue with anything. Even the trailers are like new. They were flexible with me on return times, hours, just the best place I've ever used for my construction company.

Rented a Bobcat with auger to drill fence post holes twice! The first time they had to come out…read moreand replace the machine because it would stop digging. Then 3 weeks later we rented one and again it stopped digging. Called Jordan to have him bring another machine. He offered a completely different walk behind machine that couldn't do all the things we needed to do. Called again and no answer, next day called and texted and no answer again. Third day finally got a answer when I said come get this POS. They charged me for the whole weekend and I only was able to use the bobcat for 6 hours after paying $500.00 for 3 days!! I had over 100 holes to dig and we got a total of 6 done! Sad! What a ripoff!! Never again, bad customer service and terrible equipment. Their excuse was WE didn't know how to run it! LMBO. My operator is a certified heavy equipment operator for over 20 years and runs equipment including a Bobcats everyday for a heavy equipment company everyday as his line of work!

this was so easy and convenient way to move. Especially if…read moreyou want to take your time and be organized. They were wonderful to work with

Due to very poor and unprofessional communication, I cannot recommend Storage 2U. I filled out a…read moreform on their website a month ago, and also called on Feb 9th, requesting a reservation for a unit for March 11th. I was told on the phone by the Central Oregon division that yes I could have a unit delivered on March 11th. I did not hear anything further after that. I called again two more times requesting more information and confirming that a unit will be delivered on March 11th. I called on the day of expected delivery, March 11th asking when the unit will arrive and was told perhaps in the next few days. I reminded them that I was told March 11th was confirmed. The person on the phone at that time said no, they did not confirm a date for delivery at all because they never received a rental agreement. I was never informed that I needed a rental agreement to reserve. As a result, I had to search for another company to resolve the mistake made by Storage 2 U, they never admitted their error.

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Excellent experience with Bend Brothers moving. Spoke with the owner and got a very detailed and…read moreattentive quote and explanation of how they worked. The crew arrived on time, went out of their way to protect doorways and floors and did excellent work. The crew was friendly and professional. Everything is moved and put back together ... I feel completely moved into my new house in less than a day!! I wouldn't think of calling anyone else after yesterday's great experience.

We are "officially" in the house!…read more After a cross country POD journey, and having to transfer our "life" into a Uhaul 160 miles from our home because POD's would not deliver to Bend Oregon, we drove the truck over Mt. Hood, and then we connected with the best, most professional and courteous, meticulous Bend Brothers Moving to help us unload. Cody and Jesse were awesome. I would literally hire these two guys on every future move of my life. There is a reason this company is voted "Best in Bend." They carefully laid out protective barriers on the floors, doors and walls. They were friendly, respectful of our worldly possessions, and kept insisting they would stay and move boxes and furniture anywhere in the house (even though our only goal was to get everything unloaded from the truck and inside in a pile). Thank you #bendbrothersmoving for completing our 2 month journey, from Atlanta, back home to Central Oregon. If I could give you a 10 star rating, I would!!!

Fantastic customer service, fair pricing ( cheaper than most other facilities) and understanding…read morethat things happen. on more than one occasion I've been late with rent, past the leeway or grace period. And I was allowed access to retrieve the necessary tools to finish a project so I could then pay my rent. Not many will do this for the client. That shows me that they are more interested in keeping a client (and care for their livelihood ), where as others are only interested the money and know they can get another client in the unit. So big thank you to Gina and the rest of Summit Self Storage of Bend.

I'm on a quest to live a minimalist lifestyle. The things you own end up owning you. However, there…read moreare a few things that are worth saving in life, and I decided to use Summit Storage for these important artifacts. I love that they have a self-serve kiosk to sign up for the storage unit. It's basically an ATM machine for your stuff. It was a quick and easy sign in process, and after some much-needed spring cleaning, I'm happy to know my treasured items are safe and secure!

long story short. they came out, cleaned my stairs which had petroleum based spray on them so we…read moreknew that it's possible that it won't come clean. the guy that came out was awesome, the stains came out, reasonable price, i left a glowing review, then a couple months later it all resurfaced. like i said, no guarantee. i called them to see if i had any recourse or if they could come back out at a discount or if they had any other advice. the lady was nice but they never called me. for that, i haveta give them the 3 star rating. instead of maybe giving me a coupon or acknowledging me in any way, they just ignored it. so, next time i need something like this, or know someone who does, i know to tell them to try someone else. that's all.

Great service and awesome cleaning. We had carpet stretched and cleaned. We also had our furniture…read morecleaned. It all looks great with no after chemical smell. Highly recommend!