After having a horrible experience with another truck rental company, I was in a crunch and needing…read morea moving truck the same day. I should've called Sternberg FIRST! None of the big name truck rental company's had a truck available on such short notice, but Sternberg Truck Rental did! Not only did they have a truck the size we needed but they were also super friendly and extremely professional! Affordable too! I actually don't live very close to this truck rental but I will always go here from now on. I promise you, it's worth the drive! They know how to handle their customers and they truly provide excellent service. No other rental company can compare to how great they are.

Our church always uses Sternberg for 12-passenger van rentals. Every single trip, the vans are…read moreready when we arrive and are in immaculate condition, something we haven't experienced with other agencies. Staff members are friendly and helpful and always remember that we carry our own insurance--no pressure to buy theirs. Note: Do be aware that they just rent trucks and vans. If you need a car, you'll have to go somewhere else.

I have always received nothing but the best customer service from them, very helpful and courteous…read more Would definitely recommend them over any other conversion companies for their extensive knowledge and willingness to work with you.

From the owner: Luxury Vans 7 9 15 Passenger Vans Wheelchair Vans…read more Cook & Reeves Van Sales & Rentals specializing in luxury conversion vans, 15 passenger vans and wheelchair accessible vans. We are a family owned business located on Dixie Hwy since 1976. In addition to sales and rentals, we also provide auto service and detailing.

Unfortunately this location is not secure with the back fencing half down. Have attempted to…read morecontact several times (including through corporate) and have had no response. Not someplace I would allow my belongings to be. I may have lost $ but others should not.

This was a weird experience for sure. I haven't rented a U-Haul in over 16 years the process has…read morechanged! I loved the app option to do it all on my phone. The check in process was a challenge due to connectivity of app. Thankful Jason was on site to help us with the rental. He didn't even have us on his schedule, it was very weird. I could see my reservation through the app. I am so thankful he was there and helpful if not we would not have been able to pick up our new furniture. We had the truck less than 2 hours. We were not pleased with the app but Jason's service was excellent. He saved the day!

This is a Kenworth Truck dealership which I have done business with for many years. I have watched…read moretheir service department steadily improve to become a more customer oriented, O/O friendly and conscience department. Their service technicians are attentive to their specialties and thorough. The parts department has a very knowledgable and efficient crew. I have no friends here because they take my money, but they keep my trucks running. They also have a nice truckers lounge for those of you who are unfortunate to have time consuming repairs to be made. They can also help you find local transportation and overnight accommodations.

Dropped my T680 off for some work and an overhead adjustment. Totally satisfied with the staff…read more Knowledge and speed of service is the absolute best I've ever run across. Peterson KW is now my go to place when I'm in the Bluegrass. Thanks to everyone I spoke with, I value your insight and information you shared with me.

A successful spur-of-the-moment cargo van rental for under $40 is hardly worth a heartfelt sonnet,…read morebut U-Haul really came through for me when I made an unplanned purchase of a couch. Ryder rents vans for $100/day (no happy ending). Lowe's will offer a truck cheaply but the structured incentive to be done in 75 minutes is pretty unlikely. And fairly priced van rentals from standard car companies aren't even an option. Obviously it's best to shop around, but for me, U-Haul had no legitimate competition for my business. Really, the only thing better is getting your cousin's truck for a six-pack.

There only ones who have cargo vans available so have to use them .very rude unpleasant people they…read morelack customer service skills .was here from Florida handling my mother in law estate with my wife . Was working with a main GM over them .. Who knew all the details and everything going on? It was duly noted, my wife already upset from her unexpected passing of her mother. She gets a phone call that the cops have been called for theft of a truck which we had paid on and the g. M knew we were paying the full amount in a few days after the state was settled. They called her work, leaving voicemails for theft. She lost her job Still hasn't got her job back to this day over this and they have nothing to say they're inconsiderate, and they all need to be fired when complained to the g. M he took care of everything on the truck. Rental part couldn't do anything for my wife's job. And everyone still works there even though they need to be fired.

Drive and drop off to another city. Cargo van met expectations. Easy to drive and Sirius XMread more

I've rented cargo vans and trucks here over 10 times and the service of the employees, quality of…read morethe trucks at the price you pay is incredible! I've only had good experiences during all my visits.

So far this is a nice storage facility the bathroom is so cute and clean and smells good for a…read morebathroom- keep it that way. Helping my friend search for a storage facility that's more affordable and so far this one is pretty good! A little far away from where he needs it but.... Hopefully this one works out!!

Renting a unit and returning a rental truck to this location has to be the best U-haul experience…read moreI've had. Raine, the manager, was awesome to work with!

This business is easy to find. The owners are GREAT! And... They have a great sense of humor! The…read morecheckin process for obtaining my trailer was professional, fast, easy & painless. They are very thorough from verifying the information I filled out online, inspecting the Tooty Tank & do my hookup light inspections. They are a Military family & were so great to me! I will definitely use them again & highly recommend them!

DO NOT DO BUSINESS WITH THESE PEOPLE! Dropped a Budget truck here with a full tank of gas and I…read moreswept it out. They charge a $10 fee for late drop off. Their hours on Sundays are 8-9:30 AM, so we dropped it off that afternoon expecting a $10 charge, although that seems ridiculous since they are only open for 90 minutes that day. Instead of a $10 charge they charged us $73 to "fill up" a tank they claimed was just shy of full and a cleaning fee and an administrative fee and a fee for someone to fill it up. When we called he was RUDE and told us to call the national Budget number. Apparently he does business by nickel and diming people for bogus charges.

We had the most unpleasant experience twice returning to this franchise on English Station Rd,…read moreLouisville. The franchise owner was rude, condescending, abrasive, argumentative and a flat out liar. I can't believe my wife made our second reservation with Budget. I have no idea why Budget would want such a person representing their brand. Guaranteed in the future we will use another company, even if it costs more. No savings is worth having to deal with a rude, crooked liar. He tried overcharging us saying he had no control over what Budget does, misrepresenting Budget, saying we'd have to call Customer Service. In fact, 30 minutes later he did have control when he lowered the bill somewhat. Additionally, the website shows $70/day for extra days, but he charged $85. Unfortunately illness caused us to be 3 days late. New to Louisville myself, I asked my wife if everyone here was so rude. I've never been treated so poorly in a retail situation. It makes me sick to think he made money off of us. He is truly a disastrous representative of Budget.